76 to 100 of 251 Technical Support Jobs

Technical Support Engineer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Our Support Services team play a pivotal role within the Microlise Group, ensuring … a speedy and professional response to issues and incidents, whilst delivering the highest level of customer support. We have an exciting opportunity for a TechnicalSupport Engineer, to support the Service Desk team with exceptional customer service and technical knowledge, whilst providing expert first line support to our … customers. This is a great opportunity for someone looking to get into the world of technical customer support. We are invested in developing our people, and with our swarm approach to resolving incidents, you will get the chance to learn new technologies and skills to drive your career forward. more »

FRENCH SELECTION UK German Speaking Technical Support Salary: up to £38,500 including Bonus Location: York, Yorkshire Commute/relocation from cities such as Leeds, Hull, Harrogate, Bradford, Huddersfield, Sheffield, Manchester, London Ref: 786NR1 VIEW JOB DESCRIPTION > APPLY NOW: Please visit the French Selection UK website, vacancies section … of consultants. The Company: Our client is a leading international organisation in the world of precision engineering. Main Duties: To provide excellent customer service & technical support/Securing National & Export Sales The Role: - Provide technical support and advice to clients via phone, mail and web chat … Define customer requirements & recommend appropriate product solutions - Liaise between the customer and internal departments for sales support - Provide quotations and process sales order for global clients - Opportunity to write & publish technical articles - Work closely with Sales & Marketing departments The Candidate: - Fluent in German or Italian (Written & Spoken) - Degree more »

Great Opportunity My client is looking for an experienced and ambitious Technical support engineer to join my clients IT team. As a Technical engineer , you will be responsible for providing technical support and troubleshooting assistance to clients. Key skills- Previous knowledge of the Telecoms and …/or the IT industry in previous technical support roles Experience of Cloud based Telephony platforms, maintaining and supporting Mobile Telephony and Windows desktop operating systems Knowledge of Microsoft cloud solutions including 365 Excellent knowledge of computer networking and security, including firewall solutions, routing, switching, and VPN technologies … Experience with diagnosing and resolving technical issues Strong communication skills both verbal and written in a B2B environment including being well versed in Microsoft Office products A passion for customer service excellence High level of organisation, interpersonal skills, multi-tasking and attention to detail Enthusiasm on being able to more »

We have an exiting opportunity for a number of experienced Technical Support Analysts to join our in-house ICT Team at our Wolverhampton workspace. Our Technical Support Analysts are the backbone of our tech support system and the first port of call for any hiccups … for assistance to the resolution of their issues, you'll be dedicated to providing top-notch support. If you're ready to bring your technical expertise and proactive approach to our collaborative team environment, apply now and become our next Technical Support Analyst! Join us for a … spending such as food shops, clothing and technology A wellbeing app that gives you access to free virtual GPs, 24/7 mental health support and rewards for healthy habits A choice of two pension schemes, with employer contribution rates of up to 10% of salary As a certified more »

2nd Line Technical Support | Belfast (Hybrid) | 18 Month Contract | £30,000 Equivalent Salary Experis recruitment have partnered with a Global Tech Giant to recruit multiple Technical 2nd Line Support Engineers in a customer-facing role. The successful candidate will be responsible for the strategy, design, and … to-end customer experience for our client. This is part of an exciting journey for our client who are looking to build a new support function out of their Belfast office. Our client sees support engineers as a frontline technical resource for their customers, you will be … expected to deliver exceptional customer service whilst also taking the opportunity to up-skill yourself technically and personally. Key Responsibilities: Responsible for the customer support experience. Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams. Identify cases that require more »

M365 Technical Support Engineer Location: Hertfordshire Salary: £33,000 The Technical Support Engineer will need to stay abreast of evolving technologies and Microsoft updates to provide the best possible advice and solutions to our clients. The consultant must be comfortable working in a dynamic environment, managing … service (SaaS). Strong problem-solving skills and ability to work well in a team. Excellent communication skills with the ability to explain complex technical concepts to a non-technical audience. Relevant Microsoft certifications such as Microsoft Certified: Azure Solutions Architect Expert, Microsoft 365 Certified: Enterprise Administrator Expert … or similar credentials are highly preferred. Previous experience as a 1st & Second line engineer Main Duties and Responsibilities Providing technical assistance: Assisting customers with troubleshooting and resolving technical issues related to software, hardware, or network systems. This may involve diagnosing problems, providing step-by-step instructions, or remotely more »

Job Title: Technical Support Clerk Location: Bridgwater, Somerset + Hybrid Working Arrangement Compensation: Competitive + Benefits Role Type: Full time/Permanent Role ID: SF56629 At Cavendish Nuclear we're working to create a safe and secure world, together, and if you join us, you can play your … part as a Technical Support Clerk at our Hinkley Point C site. The role As a Technical Support Clerk, you... APCT1_UKTJ more »

CP Automation Ltd have an exciting opportunity for two Technical Support Engineer Apprentices to join their team in Bedford. The successful applicants will be working alongside a team of experienced and highly trained engineers, who provide customers with both in-house and on-site product servicing. Role CP … rapidly identify faults and component failures, providing you with excellent learning scenarios throughout your apprenticeship. CP Automation Ltd in Bedford are looking for two Technical Support Engineer Apprentices to join their team. During your role, you will be trained and expected to complete a number of tasks, including … Develop and review quotes for potential sales to ensure products meet customer needs. Respond to customer requests for technical information regarding company products and their application, acting as the technical expert for the product. Provide assistance to the sales team and application engineers to address and resolve customer more »

Craft Specialist - Technical Support Officer Location - Reading area Closing Date: 10th October 2023 Package - £30,750 - £44,000 (depending on your suitability and level of experience) plus allowance As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK … to suit your health and wellbeing - more information available on our careers site What will you be required to do? As a Craft Specialist - Technical Support Officer (TSO), you will be predominantly electrical biased and required to carry out the production of task associated documentation (SSoW) including risk … building services such as, electrical distribution, compressed air, steam, chilled water, HVAC, AHU's etc. The TSO will use experience and knowledge to provide technical support to the maintenance teams to enable completion of complex tasks whilst demonstrating understanding, competence and adherence to all relevant legislative and company more »

made us one of the most popular online form builders for organizations of all sizes — from small businesses to enterprises. We are looking for Technical Support representatives in London for our rapidly growing customer base. These are full-time, in-office opportunities with benefits. ABOUT THE ROLE This … position is essential to ensure continuous operations for our users and customers. Your main role is to help customers via our very own support ticketing system. Other side tasks are mostly handled by tenured employees, but you'll be given a chance to contribute if you're eligible. As … a Technical Support Representative, you're also expected to collaborate with our designers and developers. We have a handful of teams composed of talented individuals across the globe. Our unique team culture allows remote employees to work closely with each other, along with the in-house teams working more »

Due to continued growth, Hutchinsons are delighted to recruit a newly created role for a Technical Support Advisor to join our Omnia team, joining this newly established team based in our Wittering office. You will be developing and maintaining expert level knowledge of Omnia, our market leading digital … farming platform, to enable you to provide high quality technical support to both internal and external users. KEY RESPONSIBILITIES Providing phone and email based technical support to a variety of users, troubleshooting issues and providing guidance to enable best use of Omnia and TerraMap Support … with effectively, communicating the status and escalating issues where required. Supporting with the production and delivery of on-going training to all users Providing support throughout the on-boarding process Actively seeking feedback on the platform, sharing any potential developments with the team This role will suit someone with more »

Company: Generis Enterprise Technology Limited Job Title: Technical Support Analyst/Support and Development Liaison (Remote) Location: Remote – UK Contract Status: Full-time/Permanent Staff About us Generis is a fast growing and successful UK-headquartered developer of world-class Content and Regulatory Information Management technology … testing tools for processing and validating large data migrations. To fulfill this role, you will have the following attributes: Must-have: Experience in IT Support: A proven track record in a previous IT support technical role, demonstrating the ability to effectively troubleshoot and resolve customer issues. Familiarity … systems like Freshdesk, JIRA, Zendesk. Effective Communication Skills. Strong written and verbal communication skills are essential, as this role involves daily interaction with both technical and non-technical teams within the company and external customers. Customer-Centric Approach: A dedication to providing exceptional customer support and a more »

Technical Support/CAD Executive (Engineering Industry) £26,000 + Excellent Training + Career Progression Office Based, Commutable from Bristol, Avonmouth, Filton, Patchway, Portishead and surrounding areas Are you comfortable with speaking to customers on a day to day basis looking to be heavily invested in whilst working … for an Engineering company where you will provide technical support and be trained on CAD with future scope of career progression? This is a great opportunity for someone who is customer service focussed that is interested in design or engineering products that wants to start their career and … attitude and an interest in engineering or design looking for training. The Role: *Office based Monday to Friday, 37.5 hours per week *Providing Phone technical support and CAD Designs for customers *Lots of training and future career progression The Person: *Customer service focused background with an interest in more »

Technical Support Engineer – Belfast We are on the lookout for a Technical Support Engineer to join a Global Tech Organisations in their Customer Success Team to work alongside their Technical Experts to support clients and offer an amazing experience. Technical experience is focused … around Sharepoint , Teams or O365. This teams focused is offering excellent customer service . Experience: Technical Customer Experience SharePoint Microsoft Teams External Customer Facing Experience Time Management - Able to handle backlog. Contract Details: PAYE Contract 18 Months Contract Hybrid Working Please apply for immediate consideration. more »

Senior Technical Support Specialist/Engineer (Energy Storage Systems) Location: GivEnergy Head Office in Newcastle-under-Lyme, Staffordshire, ST5 9HX Job Type: Permanent, 37.5 hours per week, Monday Friday, with shift times falling between 8:30am 7pm (with some flexibility for out of hours cover on a rota … Do you enjoy the satisfaction of a first-time fix? Then join us in empowering energy freedom for all! Were looking for a Senior Technical Support Specialist to join our incredible Technical Contact Centre Team. They are our technical heroes, the specialist backbone of our business … who thrive on customer satisfaction, minimising product downtime and mitigating unnecessary on-site support through routine monitoring and remote diagnosis. If you enjoy the challenge of finding solutions and problem-solving whilst providing exceptional service on every call, every time then this could be the perfect role for you more »

Senior Technical Support Specialist (Renewable Energy Systems) Location: GivEnergy Head Office in Newcastle-under-Lyme, Staffordshire, ST5 9HX Job Type: Permanent, 37.5 hours per week, Monday – Friday, with shift times falling between 8:30am – 7pm (with some flexibility for out of hours cover on a rota basis) Salary … you enjoy the satisfaction of a first-time fix? Then join us in empowering energy freedom for all! We’re looking for a Senior Technical Support Specialist to join our incredible Technical Contact Centre Team. They are our technical heroes, the specialist backbone of our business … who thrive on customer satisfaction, minimising product downtime and mitigating unnecessary on-site support through routine monitoring and remote diagnosis. If you enjoy the challenge of finding solutions and problem-solving whilst providing exceptional service on every call, every time then this could be the perfect role for you more »

Role overview Our effective Customer Success strategy typically results in decreased customer churn and increased up-sell opportunities. The goal of the Customer Success Support is to aid in making the customer as successful as possible, via increasing their platform knowledge and usage enabling them to achieve their desired … and ensure the most appropriate use of the software and services by the customer. You will be responsible for their training and on-going support in line with the following: Sustaining business growth and profitability by maximizing customer value Analysing customer data to improve the customer experience and their … outputs. Triaging customer support tickets Solve and respond to first line support tickets Identify support tickets that require escalation Job description We are looking for a Customer Technical Support Manager who can provide ongoing guidance to both our National and International customers. The candidate should more »

Our client are a leading global machinery manufacturer based in Norwich. Due to continued success they have an opportunity for a Customer Technical Support Representative to join their Technical Services team. This role will involve frequent travel both within the UK and overseas. On average … travel with visits between 2 days-2 weeks on average with the remainder being remote support based in Norwich and hybrid working from home. The company has an outstanding reputation within their market and as well as a competitive salary the company offer an excellent benefits package Key Accountabilities … Continuous improvement and development of product performance at customer sites. Provision of Technical Support to customers and Agents as required by completing the key duties outlined below. Development of Communication between company, Agents and Customers. Key Duties and Responsibilities Undertaking audits of installed equipment and Field Service effectiveness more »

Our client are seeking a dedicated and motivated technical support specialist to join their expanding team based in Fareham. The technical support specialist will play a central role in supporting all departments with various technical aspects of their organisation . This is an exciting opportunity … or understand code (HTML or XML) would be highly desirable. This role is on-site in Fareham with Fridays working from home. Key responsibilities: Technical Issues First point of contact for technical issues for internal and external. Initial testing, reproducing and validating. Communicate with the CTO about issues … and create tickets in Jira for the development team to work on. Liaising with the support team on Jira tickets, work progress, prioritisation of tickets. QA Testing of resolved issues and managing their release to production. Responding to incoming queries from clients or members of the public by email more »

s work environment and lively culture in this video - https://www.youtube.com/watch?v=EupvfTWhRww. 💡 The Team We are a community of Technical Support engineers committed to satisfying customer needs throughout the EMEA region – a scope encompassing 15+ countries. You will collaborate closely with your colleagues … across Sales, R&D, Professional Services, etc., to help provide excellent service to our customers and support our relationships throughout the region. 🔎 What your day will look like: Understand Genetec's service contract levels Respond and ensure timely resolution of customer technical issues Represent the image of our … company and build trust with customers Perform occasional on-site technical services Write technical documents and articles on recurring incidents Escalate customer issues through the appropriate channels 🌟 About you *We invite you to apply even if you happen not to meet every requirement. We provide training and support more »

customers, Tufin’s network security automation enables enterprises to implement changes in minutes with proactive risk analysis and continuous policy compliance. As a Technical Support Engineer at Tufin you will: Provide technical support to worldwide customers and partners using all methods of communication. Troubleshoot to full … Tufin suite and OS Maintain individual ticket queue and responsible for all communication with customer, including being the liaison between customer and internal resources. Support the implementation and integration of Tufin products within customers’ infrastructure Help to document best practices in maintaining Tufin solutions Develop a deep understanding of … the customers’ technical environment Support the EMEA region Requirements: 3+ years implementation/operations experience of Linux servers, virtualization OR 3+ years implementation/operations experience of network/security systems Previous customer/end user facing experience as a technical lead Strong understanding of networks, protocols more »

Company Overview Our client is the market leader in Print Management software and they're growing their Technical Support team in Bracknell. They're looking for Technical Engineers or Consultants from the Print Management space, who love technical troubleshooting and going above and beyond for customers … diverse working environment Tailored career development plan Position Overview… You will join a team of passionate trouble-shooters who love to take on complex technical issues, share knowledge with peers and go above and beyond for customers! Our client's customer base has a wide range of technical ability and you will be responsible for solving escalated technical issues from our associate team and taking on some of our most complex and tricky technical cases. There is no technical ceiling on this position as you will deal with a variety technical cases, facing more »

IT Technical Support Engineer - Up to £28k - Ilkeston An incredible opportunity has presented itself whereby one of the best performing Managed Service companies in the Derbyshire area want to invest in your future! They have an exciting opportunity for ambitious and enthusiastic IT Technical Support Engineer … or surrounding East Midlands areas then please do not hesitate to get in touch via the application. These are incredible opportunities across the IT Support & Infrastructure sector that I do not want you to miss out on! Ideal candidates will have experience with Active Directory, Office 365, Windows OS …/Server, Azure AD, and excellent customer service and a technical background to IT. You will be exposed to the latest technology in the market, as well as being constantly enrolled in the company's training programme to develop your technical skillset. Skillset: Windows OS/Server Microsoft more »

Technical Support Engineer Our IT systems are an essential supporting service for the wider business that the Head of IT is responsible for delivering with the support of the IT Systems Engineer, IT Network Administrator and Dynamics Analyst. Core services are being moved to Microsoft’s Cloud … Digital Transformation implementing Microsoft Dynamics. This role is highly visible across all internal areas of the business, as well as interacting with external parties. Support the delivery of effective day to day operational IT and communications services across the organisation. Key Accountabilities Day to day fault analysis and troubleshooting … new hardware Network patching Determining requirements for joiners and completing the full new user set up, including user induction. Closing down leaver accounts Providing technical support to ESPUG staff in the use of their computers, mobile devices and installed software Logging and responding to IT support requests more »

FRENCH SELECTION UK German speaking 2nd line Technical Support Salary: Up to £34,000 p.a. + Benefits Location: Rosyth, Scotland At commutable distance from: Edinburgh, Fife, Glasgow, Dundee, Perth, Stirling, Falkirk, Kirkcaldy, Scotland Ref: 8128GIS *** Hybrid working *** VIEW JOB DESCRIPTION > APPLY NOW: Please visit the French Selection UK … more efficiently by our team of consultants. The Company: Our client is a well-established provider in the scientific field. Main duties: To provide technical networking support, fault diagnosis and resolutions. The Role: To provide remote troubleshooting and resolution of software and network errors To complete data migrations … To follow the ticketing system to monitor and escalate issues appropriately The Candidate: Fluency in German (written and spoken) is essential Previous experience in technical support in Networking, Hardware and Software Previous experience in Windows OS, MS Access and SQL databases Problem-solving and excellent communication skills IT more »