Customer Service Contracts in Bath

Customer Service
Somerset > Bath

The following table provides summary statistics for contract job vacancies advertised in Bath with a requirement for Customer Service skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Service over the 6 months to 3 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
3 May 2024
Same period 2023 Same period 2022
Rank 10 11 14
Rank change year-on-year +1 +3 -
Contract jobs citing Customer Service 2 1 2
As % of all contract jobs advertised in Bath 3.57% 1.56% 2.99%
As % of the Processes & Methodologies category 4.17% 1.89% 3.51%
Number of daily rates quoted 2 1 1
10th Percentile £247 - -
25th Percentile £283 £158 £263
Median daily rate (50th Percentile) £350 £165 £275
Median % change year-on-year +112.12% -40.00% -
75th Percentile £423 £173 £288
90th Percentile £462 - -
Somerset median daily rate £185 £165 £275
% change year-on-year +12.12% -40.00% +96.43%

All Process and Methodology Skills
Bath

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Bath with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 48 53 57
As % of all contract IT jobs advertised in Bath 85.71% 82.81% 85.07%
Number of daily rates quoted 36 48 47
10th Percentile £313 £161 £283
25th Percentile £405 £248 £405
Median daily rate (50th Percentile) £475 £443 £445
Median % change year-on-year +7.34% -0.56% +4.71%
75th Percentile £525 £479 £497
90th Percentile £588 £547 £530
Somerset median daily rate £500 £513 £450
% change year-on-year -2.44% +13.89% -4.76%
Number of hourly rates quoted 2 0 1
10th Percentile - - -
25th Percentile £12.25 - -
Median hourly rate £12.50 - £50.00
75th Percentile £12.75 - -
90th Percentile - - -
Somerset median hourly rate £25.00 £50.00 £49.75
% change year-on-year -50.00% +0.50% +15.70%

Customer Service
Job Vacancy Trend in Bath

Job postings citing Customer Service as a proportion of all IT jobs advertised in Bath.

Job vacancy trend for Customer Service in Bath

Customer Service
Contractor Daily Rate Trend in Bath

3-month moving average daily rate quoted in jobs citing Customer Service in Bath.

Daily rate trend for Customer Service in Bath

Customer Service
Daily Rate Histogram in Bath

Daily rate distribution for jobs citing Customer Service in Bath over the 6 months to 3 May 2024.

Daily rate histogram for Customer Service in Bath

Customer Service
Contractor Hourly Rate Trend in Bath

3-month moving average hourly rates quoted in jobs citing Customer Service in Bath.

Hourly rate trend for Customer Service in Bath

Customer Service
Co-occurring Skills and Capabilities in Bath by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (50.00%) SharePoint
Cloud Services
1 1 (50.00%) Microsoft 365
General
1 1 (50.00%) Law
1 1 (50.00%) Legal
Job Titles
1 1 (50.00%) Analyst
1 1 (50.00%) Business Change Manager
1 1 (50.00%) Business Manager
1 1 (50.00%) Business Systems Manager
1 1 (50.00%) Change Manager
1 1 (50.00%) Service Analyst
1 1 (50.00%) Service Desk Analyst
1 1 (50.00%) Systems Manager
Processes & Methodologies
1 1 (50.00%) Artificial Intelligence
1 1 (50.00%) Change Management
1 1 (50.00%) GAP Analysis
1 1 (50.00%) Stakeholder Management
Vendors
1 1 (50.00%) Microsoft