Customer Service Contracts in Bath

Customer Service
Somerset > Bath

The table below provides summary statistics for contract job vacancies advertised in Bath requiring Customer Service skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Customer Service over the 6 months leading up to 17 August 2025, comparing them to the same period in the previous two years.

6 months to
17 Aug 2025
Same period 2024 Same period 2023
Rank 15 11 -
Rank change year-on-year -4 - -
Contract jobs citing Customer Service 4 2 0
As % of all contract jobs advertised in Bath 5.56% 3.85% -
As % of the Processes & Methodologies category 6.35% 5.71% -
Number of daily rates quoted 4 2 0
10th Percentile - £190 -
25th Percentile - £194 -
Median daily rate (50th Percentile) £140 £210 -
Median % change year-on-year -33.33% - -
75th Percentile £274 £229 -
90th Percentile £515 £234 -
Somerset median daily rate £153 £210 £155
% change year-on-year -27.38% +35.48% -43.64%

All Process and Methodology Skills
Bath

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Bath.

Contract vacancies with a requirement for process or methodology skills 63 35 56
As % of all contract IT jobs advertised in Bath 87.50% 67.31% 87.50%
Number of daily rates quoted 47 30 49
10th Percentile £225 £224 £202
25th Percentile £350 £292 £363
Median daily rate (50th Percentile) £488 £438 £450
Median % change year-on-year +11.43% -2.78% -
75th Percentile £675 £525 £525
90th Percentile - £649 £560
Somerset median daily rate £520 £500 £481
% change year-on-year +4.00% +3.90% +4.62%
Number of hourly rates quoted 0 2 1
10th Percentile - £12.80 -
25th Percentile - £13.25 £18.38
Median hourly rate - £14.50 £18.75
Median % change year-on-year - -22.67% -65.28%
75th Percentile - £15.75 £19.13
90th Percentile - £16.20 -
Somerset median hourly rate £18.51 £16.00 £51.89
% change year-on-year +15.69% -69.17% +3.78%

Customer Service
Job Vacancy Trend in Bath

Job postings citing Customer Service as a proportion of all IT jobs advertised in Bath.

Job vacancy trend for Customer Service in Bath

Customer Service
Contractor Daily Rate Trend in Bath

3-month moving average daily rate quoted in jobs citing Customer Service in Bath.

Daily rate trend for Customer Service in Bath

Customer Service
Daily Rate Histogram in Bath

Daily rate distribution for jobs citing Customer Service in Bath over the 6 months to 17 August 2025.

Daily rate histogram for Customer Service in Bath

Customer Service
Contractor Hourly Rate Trend in Bath

3-month moving average hourly rates quoted in jobs citing Customer Service in Bath.

Hourly rate trend for Customer Service in Bath

Customer Service
Co-occurring Skills and Capabilities in Bath by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (75.00%) Microsoft Office
Cloud Services
1 3 (75.00%) Microsoft 365
General
1 4 (100.00%) Social Skills
2 1 (25.00%) Analytical Skills
Job Titles
1 3 (75.00%) IT Support
2 1 (25.00%) Lead
Miscellaneous
1 1 (25.00%) Analytical Mindset
Operating Systems
1 3 (75.00%) Mac OS
1 3 (75.00%) Windows
Processes & Methodologies
1 3 (75.00%) ITIL
2 1 (25.00%) Continuous Improvement
2 1 (25.00%) Customer Requirements
2 1 (25.00%) Decision-Making
2 1 (25.00%) Problem-Solving
2 1 (25.00%) Service Delivery
2 1 (25.00%) Storyboarding
Qualifications
1 3 (75.00%) A+ Certification
2 1 (25.00%) SC Cleared
2 1 (25.00%) Security Cleared
Vendors
1 4 (100.00%) Microsoft