2nd Line Support Analyst Contracts in Birmingham

Second Line Support Analyst
West Midlands > Birmingham

The median Second Line Support Analyst daily rate in Birmingham is £198 according to job vacancies posted during the 6 months to 19 April 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
19 Apr 2024
Same period 2023 Same period 2022
Rank 59 76 90
Rank change year-on-year +17 +14 -
Contract jobs requiring a 2nd Line Support Analyst 4 1 3
As % of all contract jobs advertised in Birmingham 0.53% 0.11% 0.22%
As % of the Job Titles category 0.57% 0.11% 0.23%
Number of daily rates quoted 4 1 2
10th Percentile £186 - £190
25th Percentile £187 £136 £196
Median daily rate (50th Percentile) £198 £138 £210
Median % change year-on-year +43.64% -34.52% -
75th Percentile £201 £139 £221
90th Percentile £202 - £227
West Midlands median daily rate £195 £138 £190
% change year-on-year +41.82% -27.63% +35.71%
Number of hourly rates quoted 0 0 1
Median hourly rate - - £17.70
West Midlands median hourly rate - - £22.50

All Contract IT Job Vacancies
Birmingham

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Birmingham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Birmingham with a recognized job title 697 883 1,288
% of contract IT jobs with a recognized job title 91.83% 95.67% 95.98%
Number of daily rates quoted 490 597 956
10th Percentile £250 £263 £205
25th Percentile £325 £375 £356
Median daily rate (50th Percentile) £450 £500 £463
Median % change year-on-year -10.00% +8.11% +8.82%
75th Percentile £575 £625 £575
90th Percentile £675 £700 £688
West Midlands median daily rate £488 £500 £475
% change year-on-year -2.50% +5.26% +18.75%
Number of hourly rates quoted 40 32 20
10th Percentile £13.10 £11.10 £12.45
25th Percentile £17.75 £12.50 £13.94
Median hourly rate £28.50 £20.00 £16.99
Median % change year-on-year +42.50% +17.72% -5.61%
75th Percentile £48.75 £24.47 £18.00
90th Percentile £57.91 £63.13 £20.23
West Midlands median hourly rate £22.50 £19.00 £17.28
% change year-on-year +18.42% +9.95% +6.34%

2nd Line Support Analyst
Job Vacancy Trend in Birmingham

Job postings that featured 2nd Line Support Analyst in the job title as a proportion of all IT jobs advertised in Birmingham.

Job vacancy trend for 2nd Line Support Analyst in Birmingham

2nd Line Support Analyst
Contractor Daily Rate Trend in Birmingham

3-month moving average daily rate quoted in jobs citing 2nd Line Support Analyst in Birmingham.

Daily rate trend for 2nd Line Support Analyst in Birmingham

2nd Line Support Analyst
Contractor Hourly Rate Trend in Birmingham

3-month moving average hourly rates quoted in jobs citing 2nd Line Support Analyst in Birmingham.

Hourly rate trend for 2nd Line Support Analyst in Birmingham

2nd Line Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in Birmingham

For the 6 months to 19 April 2024, 2nd Line Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Birmingham region featuring 2nd Line Support Analyst in the job title.

1 4 (100.00%) Windows
1 4 (100.00%) Microsoft
1 4 (100.00%) Social Skills
2 3 (75.00%) Customer Service
2 3 (75.00%) Windows 10
2 3 (75.00%) Microsoft 365
2 3 (75.00%) Microsoft Office
3 2 (50.00%) Terminal Services
3 2 (50.00%) Firewall
3 2 (50.00%) DHCP
3 2 (50.00%) TCP/IP
3 2 (50.00%) VPN
3 2 (50.00%) DNS
3 2 (50.00%) VMware
3 2 (50.00%) VMware Infrastructure
3 2 (50.00%) Windows Server 2012
3 2 (50.00%) Windows Server 2008
3 2 (50.00%) Remote Desktop
3 2 (50.00%) Windows Server 2016
3 2 (50.00%) Windows Server 2019
3 2 (50.00%) Windows Server
4 1 (25.00%) ServiceNow
4 1 (25.00%) Android
4 1 (25.00%) Software Testing
4 1 (25.00%) PDA
4 1 (25.00%) WFM
4 1 (25.00%) Test Scripting
4 1 (25.00%) SLA
4 1 (25.00%) Active Directory
4 1 (25.00%) ERP

2nd Line Support Analyst Skill Set
Co-occurring Skills and Capabilities in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (75.00%) Microsoft Office
Cloud Services
1 3 (75.00%) Microsoft 365
Communications & Networking
1 2 (50.00%) DHCP
1 2 (50.00%) DNS
1 2 (50.00%) Firewall
1 2 (50.00%) Remote Desktop
1 2 (50.00%) TCP/IP
1 2 (50.00%) VPN
General
1 4 (100.00%) Social Skills
2 1 (25.00%) Finance
Miscellaneous
1 1 (25.00%) PDA
Operating Systems
1 4 (100.00%) Windows
2 3 (75.00%) Windows 10
3 2 (50.00%) Windows Server
3 2 (50.00%) Windows Server 2008
3 2 (50.00%) Windows Server 2012
3 2 (50.00%) Windows Server 2016
3 2 (50.00%) Windows Server 2019
4 1 (25.00%) Android
Processes & Methodologies
1 3 (75.00%) Customer Service
2 1 (25.00%) ERP
2 1 (25.00%) Software Testing
2 1 (25.00%) Test Scripting
2 1 (25.00%) WFM
Quality Assurance & Compliance
1 1 (25.00%) SLA
System Software
1 2 (50.00%) Terminal Services
1 2 (50.00%) VMware Infrastructure
2 1 (25.00%) Active Directory
Vendors
1 4 (100.00%) Microsoft
2 2 (50.00%) VMware
3 1 (25.00%) ServiceNow