The median contractor rate for a 2nd Line Support Analyst was £120 per day in advertised job vacancies in the West Midlands during the 3 months to 30 March 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Second Line Support Analyst
England / West Midlands
3 months to
30 Mar 2017
Same period 2016 Same period 2015
Rank 113 131 109
Rank change year-on-year +18 -22  
Contract jobs requiring a 2nd Line Support Analyst 1 2 13
As % of all contract IT jobs advertised in the West Midlands 0.044% 0.072% 0.51%
As % of the Job Titles category 0.047% 0.076% 0.54%
Number of daily rates quoted 1 1 7
Median daily rate £120 £203 £275
Median daily rate % change year-on-year -40.74% -26.36%  
UK excluding London median daily rate £155 £191 £200
% change year-on-year -18.95% -4.37%  
Number of hourly rates quoted 0 0 5
Median hourly rate - - £12.50
UK excluding London median hourly rate £16.41 £15.00 £16.00
% change year-on-year +9.40% -6.25%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in the West Midlands. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
West Midlands
Contract job vacancies with a job title containing a recognized job role 2118 2646 2406
As % of all contract IT job vacancies advertised in the West Midlands 94.13% 95.59% 93.91%
Number of daily rates quoted 1331 1466 1364
Median daily rate £400 £400 £360
Median daily rate % change year-on-year - +11.11%  
90% offered a daily rate of more than £245 £250 £215
10% offered a daily rate of more than £500 £513 £500
UK excluding London median daily rate £400 £388 £375
% change year-on-year +3.22% +3.33%  
Number of hourly rates quoted 98 71 168
Median hourly rate £16.00 £15.00 £16.55
Median hourly rate % change year-on-year +6.66% -9.36%  
90% offered a hourly rate of more than £11.50 £10.00 £11.50
10% offered a hourly rate of more than £32.50 £35.00 £33.84
UK excluding London median hourly rate £17.50 £19.00 £17.00
% change year-on-year -7.89% +11.76%  

2nd Line Support Analyst
Job Vacancy Trend in the West Midlands

The job posting trend of jobs advertised in the West Midlands that featured 2nd Line Support Analyst in the job title.

Job vacancy trend for 2nd Line Support Analyst in the West Midlands

2nd Line Support Analyst
Contractor Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 2nd Line Support Analyst in the West Midlands.

Contractor daily rate trend for 2nd Line Support Analyst in the West Midlands

2nd Line Support Analyst
Contractor Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 2nd Line Support Analyst in the West Midlands.

Contractor hourly rate trend for 2nd Line Support Analyst in the West Midlands

2nd Line Support Analyst
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support Analyst within the West Midlands region over the 3 months to 30 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Coventry +3 1 £120 -40.74%
2nd Line Support Analyst
England

2nd Line Support Analyst Skill Set
Top 30 Co-occurring IT Skills in the West Midlands

For the 6 months to 30 March 2017, 2nd Line Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Midlands region featuring 2nd Line Support Analyst in the job title.

1 5 (55.56%) Windows
2 4 (44.44%) ITIL
3 3 (33.33%) Windows 7
3 3 (33.33%) SLA
3 3 (33.33%) IBM
3 3 (33.33%) SC Cleared
3 3 (33.33%) Security Cleared
4 2 (22.22%) CCNA
4 2 (22.22%) Active Directory
4 2 (22.22%) EMC
4 2 (22.22%) Cisco Certification
4 2 (22.22%) A+ Certification
4 2 (22.22%) Cisco
5 1 (11.11%) Contract Management
5 1 (11.11%) BusinessObjects Business Intelligence
5 1 (11.11%) Windows 10
5 1 (11.11%) SQL
5 1 (11.11%) MS Office
5 1 (11.11%) MCSA
5 1 (11.11%) MS Excel
5 1 (11.11%) MS Visio
5 1 (11.11%) VPN
5 1 (11.11%) NHS
5 1 (11.11%) Microsoft Certification
5 1 (11.11%) BusinessObjects
5 1 (11.11%) Citrix
5 1 (11.11%) Management Information System
5 1 (11.11%) Finance
5 1 (11.11%) CMS
5 1 (11.11%) VMware

2nd Line Support Analyst Skill Set
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (11.11%) CMS
Applications
1 1 (11.11%) MS Excel
1 1 (11.11%) MS Office
1 1 (11.11%) MS Visio
Communications & Networking
1 1 (11.11%) VPN
Database & Business Intelligence
1 1 (11.11%) BusinessObjects
1 1 (11.11%) BusinessObjects Business Intelligence
General
1 1 (11.11%) Dutch Language
1 1 (11.11%) Finance
1 1 (11.11%) French Language
1 1 (11.11%) Spanish Language
Miscellaneous
1 1 (11.11%) Management Information System
1 1 (11.11%) NHS
Operating Systems
1 5 (55.56%) Windows
2 3 (33.33%) Windows 7
3 1 (11.11%) Windows 10
Processes & Methodologies
1 4 (44.44%) ITIL
2 1 (11.11%) Agile Software Development
2 1 (11.11%) Contract Management
Programming Languages
1 1 (11.11%) SQL
Qualifications
1 3 (33.33%) SC Cleared
1 3 (33.33%) Security Cleared
2 2 (22.22%) A+ Certification
2 2 (22.22%) CCNA
2 2 (22.22%) Cisco Certification
3 1 (11.11%) MCSA
3 1 (11.11%) Microsoft Certification
Quality Assurance & Compliance
1 3 (33.33%) SLA
System Software
1 2 (22.22%) Active Directory
2 1 (11.11%) VMware Infrastructure
Vendors
1 3 (33.33%) IBM
2 2 (22.22%) Cisco
2 2 (22.22%) EMC
3 1 (11.11%) Citrix
3 1 (11.11%) VMware