Customer Journey Mapping
West Midlands > Birmingham
The table below provides summary statistics and contractor rates for jobs advertised in Birmingham requiring Customer Journey Map skills. It covers vacancies from the 6 months leading up to 29 August 2025, with comparisons to the same periods in the previous two years.
| 6 months to 29 Aug 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | - | 61 | 73 |
| Rank change year-on-year | - | +12 | - |
| Contract jobs citing Customer Journey Map | 0 | 1 | 1 |
| As % of all contract jobs advertised in Birmingham | - | 0.14% | 0.12% |
| As % of the Processes & Methodologies category | - | 0.17% | 0.14% |
| Number of daily rates quoted | 0 | 1 | 1 |
| Median daily rate (50th Percentile) | - | £500 | £450 |
| Median % change year-on-year | - | +11.11% | - |
| West Midlands median daily rate | £460 | £500 | £450 |
| % change year-on-year | -8.00% | +11.11% | - |
All Process and Methodology Skills
Birmingham
Customer Journey Map falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Birmingham.
| Contract vacancies with a requirement for process or methodology skills | 510 | 576 | 723 |
| As % of all contract IT jobs advertised in Birmingham | 87.93% | 81.47% | 83.68% |
| Number of daily rates quoted | 334 | 387 | 477 |
| 10th Percentile | £182 | £200 | £263 |
| 25th Percentile | £363 | £384 | £388 |
| Median daily rate (50th Percentile) | £469 | £500 | £500 |
| Median % change year-on-year | -6.20% | - | +2.56% |
| 75th Percentile | £550 | £638 | £623 |
| 90th Percentile | £639 | £750 | £731 |
| West Midlands median daily rate | £500 | £510 | £500 |
| % change year-on-year | -1.96% | +2.00% | - |
| Number of hourly rates quoted | 50 | 15 | 30 |
| 10th Percentile | - | £14.60 | £13.58 |
| 25th Percentile | £12.62 | £20.88 | £16.19 |
| Median hourly rate | £18.87 | £43.00 | £27.50 |
| Median % change year-on-year | -56.12% | +56.36% | +57.14% |
| 75th Percentile | £22.08 | £55.13 | £64.06 |
| 90th Percentile | £26.89 | £56.85 | £72.75 |
| West Midlands median hourly rate | £24.34 | £21.59 | £27.50 |
| % change year-on-year | +12.74% | -21.49% | +62.60% |
Customer Journey Map
Job Vacancy Trend in Birmingham
Job postings citing Customer Journey Map as a proportion of all IT jobs advertised in Birmingham.
Customer Journey Map
Daily Rate Trend in Birmingham
Contractor daily rate distribution trend for jobs in Birmingham citing Customer Journey Map.
