Customer Service Contract Job Trends in Bolton

Customer Service
Manchester > Bolton

The table below provides summary statistics and contractor rates for jobs advertised in Bolton requiring Customer Service skills. It covers contract job vacancies from the 6 months leading up to 1 September 2026, with comparisons to the same periods in the previous two years.

6 months to
1 Sep 2026
Same period 2025 Same period 2024
Rank 13 11 5
Rank change year-on-year -2 -6 +5
Contract jobs citing Customer Service 3 8 1
As % of all contract jobs in Bolton 9.09% 16.00% 7.14%
As % of the Processes & Methodologies category 9.68% 20.00% 7.14%
Number of daily rates quoted 2 1 0
10th Percentile - - -
25th Percentile £155 - -
Median daily rate (50th Percentile) £160 £300 -
Median % change year-on-year -46.67% - -
75th Percentile £165 - -
90th Percentile - - -
Manchester median daily rate £188 £210 £350
% change year-on-year -10.71% -40.00% +29.63%
Number of hourly rates quoted 1 2 0
Median hourly rate £24.16 £14.37 -
Median % change year-on-year +68.19% - -
Manchester median hourly rate £43.96 £19.80 £27.00
% change year-on-year +122.02% -26.67% +63.64%

All Process & Methodology Skills
Bolton

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Bolton.

Contract vacancies with a requirement for process or methodology skills 31 40 14
As % of all contract IT jobs advertised in Bolton 93.94% 80.00% 100.00%
Number of daily rates quoted 4 8 6
10th Percentile - £263 £363
25th Percentile £155 £384 £423
Median daily rate (50th Percentile) £180 £604 £469
Median % change year-on-year -70.19% +28.80% +4.17%
75th Percentile £200 £620 £499
90th Percentile - £624 £520
Manchester median daily rate £500 £475 £500
% change year-on-year +5.26% -5.00% -
Number of hourly rates quoted 17 19 4
10th Percentile £20.36 £20.43 £33.60
25th Percentile £24.16 £22.16 £34.50
Median hourly rate £29.00 £22.63 £67.50
Median % change year-on-year +28.15% -66.47% -0.74%
75th Percentile £30.00 £45.50 £100.00
90th Percentile £43.50 £75.50 -
Manchester median hourly rate £52.50 £22.63 £34.00
% change year-on-year +131.99% -33.44% +74.36%

Customer Service
Job Vacancy Trend in Bolton

Historical trend showing the proportion of contract IT job postings citing Customer Service relative to all contract IT jobs advertised in Bolton.

Customer Service job vacancy trend in Bolton

Customer Service
Daily Rate Trend in Bolton

Contractor daily rate distribution trend for jobs in Bolton citing Customer Service.

Contractor daily rate distribution trend for jobs in Bolton citing Customer Service

Customer Service
Hourly Rate Trend in Bolton

Contractor hourly rate distribution trend for jobs in Bolton citing Customer Service.

Contractor hourly rate distribution trend for jobs in Bolton citing Customer Service

Customer Service
Co-Occurring Skills & Capabilities in Bolton by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 1 (33.33%) Microsoft Excel
1 1 (33.33%) Microsoft PowerPoint
Cloud Services
1 2 (66.67%) Microsoft 365
General
1 2 (66.67%) Social Skills
Job Titles
1 1 (33.33%) 1st Line Engineer
1 1 (33.33%) 1st Line Service Desk Analyst
1 1 (33.33%) 1st Line Support
1 1 (33.33%) 1st Line Support Engineer
1 1 (33.33%) Administrator
1 1 (33.33%) Analyst
1 1 (33.33%) IT Engineer
1 1 (33.33%) IT Support
1 1 (33.33%) IT Support Engineer
1 1 (33.33%) Service Analyst
1 1 (33.33%) Service Desk Analyst
1 1 (33.33%) Support Engineer
1 1 (33.33%) Systems Administrator
Miscellaneous
1 1 (33.33%) Management Information System
Operating Systems
1 2 (66.67%) Windows
Processes & Methodologies
1 3 (100.00%) Problem-Solving
2 2 (66.67%) ITIL
3 1 (33.33%) Continuous Improvement
3 1 (33.33%) Data Protection
3 1 (33.33%) Document Management
3 1 (33.33%) Process Improvement
Qualifications
1 1 (33.33%) CIPD
System Software
1 2 (66.67%) Active Directory
Vendors
1 3 (100.00%) Microsoft
2 1 (33.33%) Workday