Customer Service Jobs in Bolton

Customer Service
Manchester > Bolton

The following table provides summary statistics for permanent job vacancies advertised in Bolton with a requirement for Customer Service skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Service over the 6 months to 28 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
28 Apr 2024
Same period 2023 Same period 2022
Rank 16 37 6
Rank change year-on-year +21 -31 +19
Permanent jobs citing Customer Service 13 3 19
As % of all permanent jobs advertised in Bolton 12.38% 1.84% 18.10%
As % of the Processes & Methodologies category 13.68% 1.86% 20.21%
Number of salaries quoted 11 3 5
10th Percentile £31,250 £29,500 -
25th Percentile £38,125 £30,625 £24,500
Median annual salary (50th Percentile) £45,000 £35,000 £25,000
Median % change year-on-year +28.57% +40.00% -35.06%
75th Percentile £48,750 £40,375 £25,500
90th Percentile £55,000 £42,100 £26,400
Manchester median annual salary £36,064 £37,500 £40,000
% change year-on-year -3.83% -6.25% +7.10%

All Process and Methodology Skills
Bolton

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Bolton with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 95 161 94
As % of all permanent jobs advertised in Bolton 90.48% 98.77% 89.52%
Number of salaries quoted 61 26 38
10th Percentile £31,000 £27,875 £24,500
25th Percentile £38,750 £37,125 £26,500
Median annual salary (50th Percentile) £55,000 £50,000 £43,750
Median % change year-on-year +10.00% +14.29% +2.94%
75th Percentile £67,500 £52,500 £54,375
90th Percentile £76,250 £56,250 £60,375
Manchester median annual salary £55,000 £57,500 £55,000
% change year-on-year -4.35% +4.55% +10.00%

Customer Service
Job Vacancy Trend in Bolton

Job postings citing Customer Service as a proportion of all IT jobs advertised in Bolton.

Job vacancy trend for Customer Service in Bolton

Customer Service
Salary Trend in Bolton

3-month moving average salary quoted in jobs citing Customer Service in Bolton.

Salary trend for Customer Service in Bolton

Customer Service
Salary Histogram in Bolton

Salary distribution for jobs citing Customer Service in Bolton over the 6 months to 28 April 2024.

Salary histogram for Customer Service in Bolton

Customer Service
Co-occurring Skills and Capabilities in Bolton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 8 (61.54%) Microsoft 365
2 7 (53.85%) Azure
Communications & Networking
1 3 (23.08%) Firewall
1 3 (23.08%) LAN
1 3 (23.08%) VLAN
1 3 (23.08%) VoIP
1 3 (23.08%) WAN
2 2 (15.38%) Internet
Development Applications
1 3 (23.08%) Git
General
1 13 (100.00%) Social Skills
2 6 (46.15%) Organisational Skills
3 3 (23.08%) Retail
3 3 (23.08%) Telecoms
Job Titles
1 3 (23.08%) .NET Developer
1 3 (23.08%) .NET Software Developer
1 3 (23.08%) C# .NET Developer
1 3 (23.08%) C# Developer
1 3 (23.08%) C# Software Developer
1 3 (23.08%) Developer
1 3 (23.08%) Help Desk Team Lead
1 3 (23.08%) Infrastructure Engineer
1 3 (23.08%) Lead
1 3 (23.08%) Software Developer
1 3 (23.08%) Team Leader
2 2 (15.38%) Cybersecurity Manager
2 2 (15.38%) IT Director
2 2 (15.38%) Project Manager
2 2 (15.38%) Project Manager - Cybersecurity
2 2 (15.38%) Security Manager
2 2 (15.38%) Security Project Manager
3 1 (7.69%) Azure Developer
Libraries, Frameworks & Software Standards
1 3 (23.08%) .NET
1 3 (23.08%) .NET Core
1 3 (23.08%) .NET Framework
1 3 (23.08%) Entity Framework
Miscellaneous
1 2 (15.38%) Data Protection Act
1 2 (15.38%) Freedom of Information
1 2 (15.38%) Self-Motivation
1 2 (15.38%) Virtual Team
Operating Systems
1 6 (46.15%) Windows
1 6 (46.15%) Windows Server
2 3 (23.08%) Windows Vista
Processes & Methodologies
1 11 (84.62%) Problem-Solving
2 4 (30.77%) Cybersecurity
3 3 (23.08%) Agile
3 3 (23.08%) B2B
3 3 (23.08%) B2C
3 3 (23.08%) Containerisation
3 3 (23.08%) Event-Driven
3 3 (23.08%) Event-Driven Architecture
3 3 (23.08%) Infrastructure Engineering
3 3 (23.08%) ITIL
3 3 (23.08%) Mentoring
3 3 (23.08%) Microservices
3 3 (23.08%) Time Management
4 2 (15.38%) Budget Management
4 2 (15.38%) Business Strategy
4 2 (15.38%) Collaborative Culture
4 2 (15.38%) Contract Negotiation
4 2 (15.38%) Decision-Making
4 2 (15.38%) PRINCE2
4 2 (15.38%) Project Delivery
Programming Languages
1 3 (23.08%) C#
1 3 (23.08%) SQL
Qualifications
1 6 (46.15%) Microsoft Certification
2 5 (38.46%) Degree
3 3 (23.08%) CCNA
3 3 (23.08%) Cisco Certification
3 3 (23.08%) MCSA
4 2 (15.38%) Master's Degree
4 2 (15.38%) PMI Certification
4 2 (15.38%) PMP
4 2 (15.38%) PRINCE2 Certification
Quality Assurance & Compliance
1 4 (30.77%) Cyber Essentials
2 3 (23.08%) SLA
3 2 (15.38%) Accessibility
System Software
1 3 (23.08%) Active Directory
1 3 (23.08%) Docker
Vendors
1 8 (61.54%) Microsoft
2 3 (23.08%) Cisco
2 3 (23.08%) Meraki