15 of 15 Customer Service Jobs in Bolton

The role: We are seeking an experienced 1st line service desk support analyst to join our newly created internal IT Service Desk team providing 1st Line IT support to our end-users across the K3 Capital Group of companies. The ideal candidate will proactively log and resolve issues … and complete requests, ensuring a seamless experience for end users. With a focus on delivering exceptional customer service, you will uphold our company Service Level Agreements and contribute to the success of our IT Service Desk Team. In order to succeed in this position, you will … software issues, servicing IT requests and ensuring IT processes and polices are adhered to and escalating more complex problems when necessary whilst delivering exceptional customer service to our internal users. The ITSDA will provide excellent customer service, solving technical challenges, and contributing to a collaborative IT More ❯

Join Our Team as a NOC Tier 1 Engineer ! Intercity Technology is seeking a dedicated and customer-focused NOC Tier 1 Engineer to join our dynamic team located in our Bolton office. Your role will encompass a range of first-line services, including initial customer contact and ongoing … service management through to closure. You will utilise Intercity and third-party systems and processes to execute your role effectively. Above all, you will provide a customer-sensitive and responsive service while adopting a systematic, disciplined, and analytical approach to handling faults and service requests. Maintaining … customer confidence through a friendly presence and helpful attitude is paramount. Key Responsibilities as a NOC Tier 1 Engineer: Customer Support: Provide first contact telephone and email reception in support of ISOC delivered services. Service Management: Follow agreed triage, incident, and service request procedures in accordance More ❯

Join Our Team as a NOC Tier 2 Engineer! Intercity Technology is seeking a dedicated and customer-focused NOC Tier 2 Engineer to join our team in Bolton . Your role will encompass a range of second-line services, including remote support and issue diagnosis for our managed services … customers. You will utilise Intercitys system management toolsets and processes to execute your role effectively. Above all, you will provide a customer-sensitive and responsive service while adopting a systematic, disciplined, and analytical approach to handling faults and service requests. Maintaining customer confidence through a friendly … and helpful attitude is paramount. This role will operate on a 24-hour rota shift pattern. Key Responsibilities as a NOC Tier 2 Engineer: Customer Support: Remotely support and identify issues affecting customer systems and services, then perform 2nd line diagnosis with a view to resolution. Independent Work More ❯

Manager - Bilingual - Spanish or Brazilian Portuguese Id: 19632 Type: FullTime Husky Technologies TM is a company with a strong foundation built on innovation, close customer relationships, a strong sense of community, and unique culture and values. We are looking for people with the inspiration and talent to develop with … and competitive total compensation package, including above-market retirement savings plan and market-competitive group benefits. As the main point of contact for the customer and Sales team, the Project Engineer/Project Manager coordinates sales, commercial, engineering, manufacturing, and test functions on projects to ensure excellence in quality … on-time delivery, profitability, and customer satisfaction. Identifies opportunities to grow sales within the region. Influences sales growth by improving processes and customer service excellence. Manages key accounts across multiple geographical locations. Responsibilities: Manage communication flow between customer, sales organization, commercial management, engineering, and operations. Screen More ❯

some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless service delivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual CryptoCrypto Key More ❯

career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling … of it? What will you be doing? Youll apply knowledge of fibre and networking principles to deliver project completion across various delivery solutions across Customer sites. Youll be ensuring that Health & Safety and company quality standards are always adhered to, end to end testing of circuits, Installation, and commissioning … Eltek systems is essential. Knowledge of configuring routers, switches, and muxes, conducting fault finding, and perform industry-standard testing is necessary. Excellent communication and customer service skills are also required. Whats in it for you? We offer a range of benefits designed to support your life in and More ❯

their digital presence across all platforms. This is a fantastic opportunity to join a thriving SME with a reputation for quality, innovation, and exceptional customer service, where you’ll have real ownership, creative input, and the chance to grow your skills in all areas of digital marketing. What … digital platforms, including websites, blogs, email, and social media Optimising website performance through SEO, CRO, and ongoing content updates Overseeing our campaigns to drive customer acquisition through a full funnel approach including acquiring new customer leads via PPC and Paid Social Overseeing and collaborating with a third-party … digital marketing agency supporting with campaigns and digital channels Developing engaging content to support lead generation, brand awareness, and customer engagement Monitoring campaign performance and creating insightful reports using analytics tools Supporting wider marketing activities including events, email campaigns, and paid advertising You’ll Fit Right In If You More ❯

their digital presence across all platforms. This is a fantastic opportunity to join a thriving SME with a reputation for quality, innovation, and exceptional customer service, where you’ll have real ownership, creative input, and the chance to grow your skills in all areas of digital marketing. What … digital platforms, including websites, blogs, email, and social media Optimising website performance through SEO, CRO, and ongoing content updates Overseeing our campaigns to drive customer acquisition through a full funnel approach including acquiring new customer leads via PPC and Paid Social Overseeing and collaborating with a third-party … digital marketing agency supporting with campaigns and digital channels Developing engaging content to support lead generation, brand awareness, and customer engagement Monitoring campaign performance and creating insightful reports using analytics tools Supporting wider marketing activities including events, email campaigns, and paid advertising You’ll Fit Right In If You More ❯

their digital presence across all platforms. This is a fantastic opportunity to join a thriving SME with a reputation for quality, innovation, and exceptional customer service, where you'll have real ownership, creative input, and the chance to grow your skills in all areas of digital marketing. What … digital platforms, including websites, blogs, email, and social media Optimising website performance through SEO, CRO, and ongoing content updates Overseeing our campaigns to drive customer acquisition through a full funnel approach including acquiring new customer leads via PPC and Paid Social Overseeing and collaborating with a third-party … digital marketing agency supporting with campaigns and digital channels Developing engaging content to support lead generation, brand awareness, and customer engagement Monitoring campaign performance and creating insightful reports using analytics tools Supporting wider marketing activities including events, email campaigns, and paid advertising You'll Fit Right In If You More ❯

Are you a Sage 200 expert with a knack for problem-solving and a passion for customer service? Our client, a reputable and rapidly growing business solutions provider, is seeking a Sage 200 Support Technician to join their dynamic team. This is a fantastic opportunity for someone looking More ❯

this pivotal role, you will oversee the end-to-end management of personalised and print-based production processes, ensuring operational excellence, quality assurance, and customer satisfaction. This is an exciting opportunity for someone who thrives in a fast-paced environment, is technically proficient in UV printing and engraving, and … high performance. Oversee workload planning and resource allocation, especially during peak periods. Work alongside senior management and operations to support business goals. Liaise with customer service to address and resolve custom order enquiries or concerns. Remain up to date with industry developments to maintain a market-leading position … WMS) is advantageous. This is a fantastic opportunity for a seasoned production leader to make a significant impact in a company that values innovation, customer satisfaction, and operational excellence. Interested? If you have the experience and ambition to take on this exciting challenge, please get in touch today for More ❯

or intruder alarm system. Regardless of the task, one constant remains: you will always represent the business and recognise the importance of delivering exceptional customer service. Variety: No two days are the same. You will tackle exciting challenges and contribute to safety. Impact: Beyond fixing systems, you will safeguard … further training will be available) Excellent interpersonal and communication skills Ability to manage own workload with minimal supervision Diligence and commitment to providing excellent customer service Full UK driving license Due to the nature of the business, successful applicants will be subject to Security Screening in accordance with … BS7858 Why Choose Us? Local Impact: Our growing franchise network across the UK provides personalised service, ensuring safety and security in our communities. Expertise: Our engineers are BAFE registered, bringing top-tier skills to every project. Respected Reputation: Since our formation in 1991, we have steadily grown to become More ❯

or intruder alarm system. Regardless of the task, one constant remains: you will always represent the business and recognise the importance of delivering exceptional customer service. Variety: No two days are the same. You will tackle exciting challenges and contribute to safety. Impact: Beyond fixing systems, you will safeguard … further training will be available) Excellent interpersonal and communication skills Ability to manage own workload with minimal supervision Diligence and commitment to providing excellent customer service Full UK driving license Due to the nature of the business, successful applicants will be subject to Security Screening in accordance with … BS7858 Why Choose Us? Local Impact: Our growing franchise network across the UK provides personalised service, ensuring safety and security in our communities. Expertise: Our engineers are BAFE registered, bringing top-tier skills to every project. Respected Reputation: Since our formation in 1991, we have steadily grown to become More ❯

Ordinator At Glide, we're dedicated to providing leading, lightning-fast, and reliable connectivity solutions for students, residential developers, and businesses, supported by exceptional customer service. Glide is already the largest provider of managed internet services in the student accommodation and build-to-rent sectors, and we have a … Work, Life assurance, Quarterly values awards, Holiday buy-back Your role as a Resource Co-Ordinator Glides technology solutions and unwavering focus on customer experience transform the way people live and work, and you will be a critical part of that. A typical day might include: Scheduling each request … optimum engineer is assigned based on location and skills match for the task required. Optimising each engineers time wherever possible. Treating major outages of customer or exchange sites as a priority and rescheduling works around these occurrences. Resourcing all Glide installation requests received from Provisioning, ensuring optimised clustering of More ❯

Managing appointments, schedules and time by effective planning of calls, travel and meetings Offering feedback regarding Company image. Competitiveness, unexploited opportunities, technological developments, competitors, customer businesses/activities Delivering sales presentations to our major account customers at a senior management level and attending depot/customer trade days … to a competitive salary, we also offer the following: Option to purchase additional days of annual leave Additional annual leave awarded to recognise long service Pension Scheme Life Assurance Opportunities for training, development, and career progression Award and recognition initiatives Discretionary bonus scheme based on business performance Security of … company specialising in the supply of excavation support equipment to the construction industry through hire and sale. Our strategy is to provide a comprehensive service to our customers. This is achieved through continuous investment in our products, infrastructure, processes, and people to achieve long term sustainable growth. Employing over More ❯