Customer Experience Contracts in Burton-upon-Trent

Customer Experience (CX)
Staffordshire > Burton-upon-Trent

The following table provides summary statistics for contract job vacancies advertised in Burton-upon-Trent with a requirement for Customer Experience skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Experience over the 6 months to 29 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
29 Apr 2024
Same period 2023 Same period 2022
Rank 4 - -
Rank change year-on-year - - -
Contract jobs citing Customer Experience 1 0 0
As % of all contract jobs advertised in Burton-upon-Trent 6.67% - -
As % of the Processes & Methodologies category 10.00% - -
Number of daily rates quoted 1 0 0
10th Percentile - - -
25th Percentile £331 - -
Median daily rate (50th Percentile) £338 - -
75th Percentile £344 - -
90th Percentile - - -
Staffordshire median daily rate £338 - -

All Process and Methodology Skills
Burton-upon-Trent

Customer Experience is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Burton-upon-Trent with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 10 8 17
As % of all contract IT jobs advertised in Burton-upon-Trent 66.67% 100.00% 89.47%
Number of daily rates quoted 7 6 13
10th Percentile £380 £419 £281
25th Percentile £431 £431 £363
Median daily rate (50th Percentile) £500 £488 £475
Median % change year-on-year +2.56% +2.63% +5.56%
75th Percentile £563 £547 £588
90th Percentile £655 £563 £593
Staffordshire median daily rate £375 £450 £400
% change year-on-year -16.67% +12.50% +1.59%
Number of hourly rates quoted 2 0 0
10th Percentile - - -
25th Percentile £15.13 - -
Median hourly rate £15.90 - -
75th Percentile £16.67 - -
90th Percentile - - -
Staffordshire median hourly rate £40.00 £22.41 £19.05
% change year-on-year +78.49% +17.64% +6.42%

Customer Experience
Co-occurring Skills and Capabilities in Burton-upon-Trent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (100.00%) Chatbot
General
1 1 (100.00%) Pharmaceutical
Job Titles
1 1 (100.00%) Analyst
1 1 (100.00%) Business Analyst
1 1 (100.00%) Service Analyst
Miscellaneous
1 1 (100.00%) IVR
Processes & Methodologies
1 1 (100.00%) Business Analysis
1 1 (100.00%) Change Management
1 1 (100.00%) Conversational UI
1 1 (100.00%) Customer Service