Period
to 24 November 2017

The median contractor rate for a Desktop Support was £110 per day in advertised job vacancies in Cardiff during the 6 months to 24 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Desktop Support
South Wales > Cardiff
6 months to
24 Nov 2017
Same period 2016 Same period 2015
Rank 45 39 70
Rank change year-on-year -6 +31 -8
Contract jobs requiring a Desktop Support 12 15 12
As % of all contract IT jobs advertised in Cardiff 2.00% 2.69% 1.37%
As % of the Job Titles category 2.08% 2.77% 1.40%
Number of daily rates quoted 4 6 7
Cardiff median daily rate £110 £136 £135
Median daily rate % change year-on-year -19.27% +0.93% -12.90%
10th Percentile £93 £95 £91
90th Percentile £138 £169 £405
South Wales median daily rate £160 £135 £135
% change year-on-year +18.52% - -12.90%
Number of hourly rates quoted 3 1 5
Cardiff median hourly rate £17.50 £12.50 £10.00
Median hourly rate % change year-on-year +40.00% +25.00% -32.57%
10th Percentile £14.45 £12.25 £9.40
90th Percentile £18.75 £12.75 £15.11
South Wales median hourly rate £17.50 £11.81 £11.25
% change year-on-year +48.15% +5.00% -15.09%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Cardiff. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Cardiff
Contract vacancies in Cardiff with a recognized job title 576 542 856
% of contract IT jobs with a recognized job title 96.16% 97.31% 97.83%
Number of daily rates quoted 396 408 697
Cardiff median daily rate £363 £375 £342
Median daily rate % change year-on-year -3.33% +9.65% -2.29%
10th Percentile £163 £174 £210
90th Percentile £500 £525 £461
South Wales median daily rate £375 £400 £350
% change year-on-year -6.25% +14.29% -
Number of hourly rates quoted 30 29 23
Cardiff median hourly rate £15.12 £12.50 £14.00
Median hourly rate % change year-on-year +20.96% -10.71% +9.80%
10th Percentile £11.17 £10.70 £9.80
90th Percentile £25.47 £35.40 £23.30
South Wales median hourly rate £16.50 £15.38 £15.81
% change year-on-year +7.32% -2.72% +17.07%

Desktop Support
Job Vacancy Trend in Cardiff

Job postings that featured Desktop Support in the job title as a percentage of all IT jobs advertised in Cardiff.

Job vacancy trend for Desktop Support in Cardiff

Desktop Support
Contractor Daily Rate Trend in Cardiff

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Desktop Support in Cardiff.

Contractor daily rate trend for Desktop Support in Cardiff

Desktop Support
Contractor Hourly Rate Trend in Cardiff

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Desktop Support in Cardiff.

Contractor hourly rate trend for Desktop Support in Cardiff

Desktop Support Skill Set
Top 30 Co-occurring IT Skills in Cardiff

For the 6 months to 24 November 2017, Desktop Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Cardiff region featuring Desktop Support in the job title.

1 9 (75.00%) Windows
1 9 (75.00%) Active Directory
2 6 (50.00%) ITIL
3 5 (41.67%) Windows 7
4 3 (25.00%) Microsoft Office
4 3 (25.00%) SCCM
4 3 (25.00%) Windows 10
4 3 (25.00%) Office 365
4 3 (25.00%) Windows Server
5 2 (16.67%) ITIL Foundation Certificate
5 2 (16.67%) Mentoring
5 2 (16.67%) Asset Management
5 2 (16.67%) Microsoft Project
5 2 (16.67%) MS Exchange
5 2 (16.67%) NHS
5 2 (16.67%) Legal
5 2 (16.67%) Migration
6 1 (8.33%) VMware
6 1 (8.33%) Risk Assessment
6 1 (8.33%) Change Management
6 1 (8.33%) Management Information System
6 1 (8.33%) Thin Client
6 1 (8.33%) Windows Server 2003
6 1 (8.33%) BIG-IP
6 1 (8.33%) Incident Management
6 1 (8.33%) Problem Management
6 1 (8.33%) Fat Client
6 1 (8.33%) DHCP
6 1 (8.33%) VPN
6 1 (8.33%) DNS

Desktop Support Skill Set
Co-occurring IT Skills in Cardiff by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (16.67%) MS Exchange
2 1 (8.33%) Apache
2 1 (8.33%) IBM Notes
2 1 (8.33%) IIS
2 1 (8.33%) Tomcat
Applications
1 3 (25.00%) Microsoft Office
2 2 (16.67%) Microsoft Project
Cloud Services
1 3 (25.00%) Office 365
2 1 (8.33%) Amazon AWS
Communications & Networking
1 1 (8.33%) BIG-IP
1 1 (8.33%) DHCP
1 1 (8.33%) DNS
1 1 (8.33%) Remote Desktop
1 1 (8.33%) VPN
Database & Business Intelligence
1 1 (8.33%) MySQL
1 1 (8.33%) Oracle Reports
1 1 (8.33%) SQL Server
General
1 2 (16.67%) Legal
Miscellaneous
1 2 (16.67%) NHS
2 1 (8.33%) Analytical Skills
2 1 (8.33%) Fat Client
2 1 (8.33%) Management Information System
2 1 (8.33%) Thin Client
Operating Systems
1 9 (75.00%) Windows
2 5 (41.67%) Windows 7
3 3 (25.00%) Windows 10
3 3 (25.00%) Windows Server
4 1 (8.33%) Windows 8
4 1 (8.33%) Windows Server 2003
4 1 (8.33%) Windows Server 2008
4 1 (8.33%) Windows Server 2012
Processes & Methodologies
1 6 (50.00%) ITIL
2 2 (16.67%) Asset Management
2 2 (16.67%) Mentoring
2 2 (16.67%) Migration
3 1 (8.33%) Change Management
3 1 (8.33%) Customer Requirements
3 1 (8.33%) Incident Management
3 1 (8.33%) Proactive Management
3 1 (8.33%) Problem Management
3 1 (8.33%) Risk Assessment
Qualifications
1 2 (16.67%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 1 (8.33%) SLA
System Software
1 9 (75.00%) Active Directory
2 1 (8.33%) Hyper-V
2 1 (8.33%) iptables
2 1 (8.33%) VMware ESXi
2 1 (8.33%) VMware Infrastructure
Systems Management
1 3 (25.00%) SCCM
Vendors
1 1 (8.33%) Lotus
1 1 (8.33%) Microsoft
1 1 (8.33%) NetApp
1 1 (8.33%) Oracle
1 1 (8.33%) VMware