Service Desk Support Contracts in Central London

Service Desk Support
London > Central London

The median Service Desk Support daily rate in Central London is £160 according to job vacancies posted during the 6 months to 26 April 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
26 Apr 2024
Same period 2023 Same period 2022
Rank 133 173 192
Rank change year-on-year +40 +19 -37
Contract jobs requiring a Service Desk Support 4 7 5
As % of all contract jobs advertised in Central London 0.16% 0.18% 0.11%
As % of the Job Titles category 0.17% 0.19% 0.12%
Number of daily rates quoted 3 6 4
10th Percentile £112 - £129
25th Percentile £130 - £165
Median daily rate (50th Percentile) £160 £130 £233
Median % change year-on-year +23.08% -44.09% -
75th Percentile £203 £141 £291
90th Percentile £229 £166 £298
London median daily rate £161 £186 £184
% change year-on-year -13.42% +1.22% +22.67%
Number of hourly rates quoted 1 1 0
Median hourly rate £23.80 £16.00 -
Median % change year-on-year +48.75% - -
London median hourly rate £20.00 £20.42 £18.50
% change year-on-year -2.06% +10.38% -32.73%

All Contract IT Job Vacancies
Central London

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Central London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Central London with a recognized job title 2,343 3,693 4,279
% of contract IT jobs with a recognized job title 95.24% 95.33% 94.25%
Number of daily rates quoted 1,665 2,527 3,262
10th Percentile £343 £325 £363
25th Percentile £450 £463 £465
Median daily rate (50th Percentile) £550 £580 £560
Median % change year-on-year -5.17% +3.57% +6.67%
75th Percentile £684 £725 £675
90th Percentile £789 £813 £763
London median daily rate £550 £575 £575
% change year-on-year -4.35% - +9.52%
Number of hourly rates quoted 34 29 50
10th Percentile £19.23 £15.50 £13.74
25th Percentile £21.44 £18.50 £18.50
Median hourly rate £25.78 £35.00 £37.25
Median % change year-on-year -26.34% -6.04% +107.23%
75th Percentile £27.81 £58.75 £51.50
90th Percentile £48.30 £85.66 £62.83
London median hourly rate £27.66 £35.50 £35.00
% change year-on-year -22.10% +1.43% +12.90%

Service Desk Support
Job Vacancy Trend in Central London

Job postings that featured Service Desk Support in the job title as a proportion of all IT jobs advertised in Central London.

Job vacancy trend for Service Desk Support in Central London

Service Desk Support
Contractor Daily Rate Trend in Central London

3-month moving average daily rate quoted in jobs citing Service Desk Support in Central London.

Daily rate trend for Service Desk Support in Central London

Service Desk Support
Contractor Hourly Rate Trend in Central London

3-month moving average hourly rates quoted in jobs citing Service Desk Support in Central London.

Hourly rate trend for Service Desk Support in Central London

Service Desk Support
Contract Job Locations in Central London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Support within the Central London region over the 6 months to 26 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
City of London +41 2 £171 +31.73%
Southwark +5 1 - -
Service Desk Support
London

Service Desk Support Skill Set
Top 23 Co-occurring Skills and Capabilities in Central London

For the 6 months to 26 April 2024, Service Desk Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Central London region featuring Service Desk Support in the job title.

1 2 (50.00%) Windows
1 2 (50.00%) Video Conferencing
1 2 (50.00%) Windows 10
1 2 (50.00%) Customer Service
2 1 (25.00%) Onboarding
2 1 (25.00%) Virtual Team
2 1 (25.00%) Social Skills
2 1 (25.00%) Microsoft 365
2 1 (25.00%) Analytical Skills
2 1 (25.00%) Entra ID
2 1 (25.00%) Data Centre
2 1 (25.00%) Mac OS
2 1 (25.00%) Azure
2 1 (25.00%) Local Government
2 1 (25.00%) Degree
2 1 (25.00%) ITSM
2 1 (25.00%) BT
2 1 (25.00%) Telecoms
2 1 (25.00%) SLA
2 1 (25.00%) Microsoft
2 1 (25.00%) Active Directory
2 1 (25.00%) Apple
2 1 (25.00%) Microsoft Office

Service Desk Support Skill Set
Co-occurring Skills and Capabilities in Central London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (25.00%) Microsoft Office
Cloud Services
1 1 (25.00%) Azure
1 1 (25.00%) Entra ID
1 1 (25.00%) Microsoft 365
General
1 1 (25.00%) Analytical Skills
1 1 (25.00%) Local Government
1 1 (25.00%) Social Skills
1 1 (25.00%) Telecoms
Miscellaneous
1 2 (50.00%) Video Conferencing
2 1 (25.00%) Data Centre
2 1 (25.00%) Onboarding
2 1 (25.00%) Virtual Team
Operating Systems
1 2 (50.00%) Windows
1 2 (50.00%) Windows 10
2 1 (25.00%) Mac OS
Processes & Methodologies
1 2 (50.00%) Customer Service
2 1 (25.00%) ITSM
Qualifications
1 1 (25.00%) Degree
Quality Assurance & Compliance
1 1 (25.00%) SLA
System Software
1 1 (25.00%) Active Directory
Vendors
1 1 (25.00%) Apple
1 1 (25.00%) BT
1 1 (25.00%) Microsoft