Customer Journey Map Contract Job Trends in the City of London

Customer Journey Mapping
Central London > City of London

The table below provides summary statistics and contractor rates for jobs advertised in the City of London requiring Customer Journey Map skills. It covers contract job vacancies from the 6 months leading up to 8 June 2026, with comparisons to the same periods in the previous two years.

6 months to
8 Jun 2026
Same period 2025 Same period 2024
Rank 126 116 125
Rank change year-on-year -10 +9 +39
Contract jobs citing Customer Journey Map 1 1 1
As % of all contract jobs in the City of London 0.042% 0.059% 0.046%
As % of the Processes & Methodologies category 0.049% 0.063% 0.051%
Number of daily rates quoted 1 1 1
10th Percentile - - -
25th Percentile £525 £358 £701
Median daily rate (50th Percentile) £550 £365 £703
Median % change year-on-year +50.68% -48.04% +56.11%
75th Percentile £575 £373 £704
90th Percentile - - -
Central London median daily rate £550 £395 £703
% change year-on-year +39.24% -43.77% +56.11%

All Process & Methodology Skills
City of London

Customer Journey Map falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the City of London.

Contract vacancies with a requirement for process or methodology skills 2,037 1,598 1,969
As % of all contract IT jobs advertised in the City of London 85.62% 93.72% 90.32%
Number of daily rates quoted 1,385 1,008 1,376
10th Percentile £358 £356 £350
25th Percentile £450 £450 £452
Median daily rate (50th Percentile) £550 £550 £563
Median % change year-on-year - -2.22% -6.25%
75th Percentile £675 £688 £688
90th Percentile £775 £775 £800
Central London median daily rate £550 £550 £550
% change year-on-year - - -8.33%
Number of hourly rates quoted 26 15 13
10th Percentile £17.42 £18.70 £19.98
25th Percentile £18.75 £24.21 £20.22
Median hourly rate £24.47 £28.50 £26.25
Median % change year-on-year -14.16% +8.57% -25.00%
75th Percentile £49.78 £46.25 £40.00
90th Percentile £62.36 £78.75 £48.57
Central London median hourly rate £26.11 £28.50 £27.81
% change year-on-year -8.39% +2.48% -20.54%

Customer Journey Map
Job Vacancy Trend in the City of London

Historical trend showing the proportion of contract IT job postings citing Customer Journey Map relative to all contract IT jobs advertised in the City of London.

Customer Journey Map job vacancy trend in the City of London

Customer Journey Map
Daily Rate Trend in the City of London

Contractor daily rate distribution trend for jobs in the City of London citing Customer Journey Map.

Contractor daily rate distribution trend for jobs in the City of London citing Customer Journey Map

Customer Journey Map
Co-Occurring Skills & Capabilities in the City of London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

General
1 1 (100.00%) Retail
Job Titles
1 1 (100.00%) Lead
Processes & Methodologies
1 1 (100.00%) Business Intelligence
1 1 (100.00%) Customer Experience
1 1 (100.00%) Customer Insight
1 1 (100.00%) Customer-Centricity
1 1 (100.00%) Journey Map