The following table provides summary statistics for contract job vacancies advertised in the City of London with a requirement for Customer Insight skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Insight over the 3 months to 29 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Insight
London / City of London
3 months to
29 Jun 2017
Same period 2016 Same period 2015
Rank 163 157 197
Rank change year-on-year -6 +40  
Contract jobs citing Customer Insight 6 6 13
As % of all contract IT jobs advertised in the City of London 0.18% 0.18% 0.22%
As % of the Processes & Methodologies category 0.21% 0.21% 0.27%
Number of daily rates quoted 4 7 10
Median daily rate £488 £350 £438
Median daily rate % change year-on-year +39.28% -20.00%  
90% offered a daily rate of more than £281 £170 £273
10% offered a daily rate of more than £638 £563 £750
UK excluding London median daily rate £450 £400 £388
% change year-on-year +12.50% +3.22%  
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £14.50 - -

Customer Insight is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the City of London with a requirement for process and methodology skills.

Contract Process & Methodology Skills
City of London
Contract job vacancies with a requirement for process and methodology skills 2881 2873 4730
As % of all contract IT job vacancies advertised in the City of London 88.16% 85.97% 81.09%
Number of daily rates quoted 8890 9138 13095
Median daily rate £500 £475 £465
Median daily rate % change year-on-year +5.26% +2.15%  
90% offered a daily rate of more than £340 £319 £313
10% offered a daily rate of more than £675 £656 £649
UK excluding London median daily rate £415 £400 £380
% change year-on-year +3.75% +5.26%  
Number of hourly rates quoted 53 90 126
Median hourly rate £20.00 £19.00 £24.50
Median hourly rate % change year-on-year +5.26% -22.44%  
90% offered a hourly rate of more than £14.00 £11.25 £14.71
10% offered a hourly rate of more than £43.00 £34.53 £55.75
UK excluding London median hourly rate £33.50 £28.00 £30.00
% change year-on-year +19.64% -6.66%  

Customer Insight
Job Vacancy Trend in the City of London

Job postings citing Customer Insight as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for Customer Insight in the City of London

Customer Insight
Contractor Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Customer Insight in the City of London.

Contractor daily rate trend for Customer Insight in the City of London

Customer Insight
Contractor Daily Rate Histogram in the City of London

The daily rate distribution of IT jobs citing Customer Insight in the City of London over the 3 months to 29 June 2017.

Contractor daily rate histogram for Customer Insight in the City of London

For the 6 months to 29 June 2017, IT contractor jobs citing Customer Insight also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the City of London region with a requirement for Customer Insight.

1 6 (46.15%) Analytical Skills
2 5 (38.46%) User Experience
2 5 (38.46%) Marketing
3 4 (30.77%) SQL
4 3 (23.08%) Finance
4 3 (23.08%) Scrum
4 3 (23.08%) Banking
4 3 (23.08%) CRM
5 2 (15.38%) Cognitive Psychology
5 2 (15.38%) Analytics
5 2 (15.38%) Agile Software Development
5 2 (15.38%) Microsoft Excel
5 2 (15.38%) Pay per click
5 2 (15.38%) Degree
5 2 (15.38%) Psychology
5 2 (15.38%) Usability Testing
5 2 (15.38%) Investment Management
5 2 (15.38%) Visualisation
5 2 (15.38%) Social Media
5 2 (15.38%) Tableau
5 2 (15.38%) Business Intelligence
5 2 (15.38%) Project Management
6 1 (7.69%) Change Management
6 1 (7.69%) Telecoms
6 1 (7.69%) SEO
6 1 (7.69%) VBA
6 1 (7.69%) Python
6 1 (7.69%) Microsoft
6 1 (7.69%) Adobe
6 1 (7.69%) SPSS

Customer Insight
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (7.69%) CMS
1 1 (7.69%) SAS
Applications
1 2 (15.38%) Microsoft Excel
2 1 (7.69%) Microsoft PowerPoint
2 1 (7.69%) SPSS
2 1 (7.69%) Stata
Business Applications
1 1 (7.69%) FastStats
Cloud Services
1 1 (7.69%) Adobe Analytics
Communications & Networking
1 1 (7.69%) Internet
Database & Business Intelligence
1 1 (7.69%) Data Mining
1 1 (7.69%) PowerPivot
1 1 (7.69%) QlikView
General
1 5 (38.46%) Marketing
2 3 (23.08%) Banking
2 3 (23.08%) Finance
3 1 (7.69%) Retail
3 1 (7.69%) Telecoms
Job Titles
1 4 (30.77%) Analyst
2 3 (23.08%) Data Analyst
2 3 (23.08%) User Researcher
3 2 (15.38%) Designer
3 2 (15.38%) Lead Designer
3 2 (15.38%) Lead UX Designer
3 2 (15.38%) Lead Visual Designer
3 2 (15.38%) UX Designer
3 2 (15.38%) Visual Designer
4 1 (7.69%) Architect
4 1 (7.69%) CRM Analyst
4 1 (7.69%) Development Specialist
4 1 (7.69%) Excel Analyst
4 1 (7.69%) Insight Analyst
4 1 (7.69%) Marketing Manager
4 1 (7.69%) Report Analyst
4 1 (7.69%) Research Manager
4 1 (7.69%) Senior User Researcher
4 1 (7.69%) SQL Data Analyst
4 1 (7.69%) SQL Reporting Analyst
Libraries, Frameworks & Software Standards
1 1 (7.69%) MDX
Miscellaneous
1 6 (46.15%) Analytical Skills
2 5 (38.46%) User Experience
3 2 (15.38%) Social Media
4 1 (7.69%) Digital Media
4 1 (7.69%) Mobile Banking
Processes & Methodologies
1 3 (23.08%) CRM
1 3 (23.08%) Scrum
2 2 (15.38%) Agile Software Development
2 2 (15.38%) Analytics
2 2 (15.38%) Business Intelligence
2 2 (15.38%) Cognitive Psychology
2 2 (15.38%) Investment Management
2 2 (15.38%) Pay per click
2 2 (15.38%) Project Management
2 2 (15.38%) Psychology
2 2 (15.38%) Usability Testing
2 2 (15.38%) Visualisation
3 1 (7.69%) A/B Testing
3 1 (7.69%) Anthropology
3 1 (7.69%) Digital Analytics
3 1 (7.69%) Personalization
3 1 (7.69%) Re-Platforming
3 1 (7.69%) Scenario Testing
3 1 (7.69%) Service Design
3 1 (7.69%) Sociology
Programming Languages
1 4 (30.77%) SQL
2 1 (7.69%) Python
2 1 (7.69%) R
2 1 (7.69%) VBA
Qualifications
1 2 (15.38%) Degree
2 1 (7.69%) SC Cleared
2 1 (7.69%) Security Cleared
Quality Assurance & Compliance
1 1 (7.69%) Data Quality
1 1 (7.69%) QA
Vendors
1 2 (15.38%) Tableau
2 1 (7.69%) Adobe
2 1 (7.69%) Google
2 1 (7.69%) Microsoft
2 1 (7.69%) Pega