Period
to 19 February 2019

The following table provides summary statistics for contract job vacancies advertised in the City of London with a requirement for Customer Insight skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Insight over the 6 months to 19 February 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Insight
Central London > City of London
6 months to
19 Feb 2019
Same period 2018 Same period 2017
Rank 245 234 227
Rank change year-on-year -11 -7 +2
Contract jobs citing Customer Insight 15 14 10
As % of all contract IT jobs advertised in the City of London 0.22% 0.20% 0.16%
As % of the Processes & Methodologies category 0.25% 0.22% 0.19%
Number of daily rates quoted 12 14 7
City of London median daily rate £450 £473 £375
Median daily rate % change year-on-year -4.76% +26.00% -6.25%
10th Percentile £378 £406 £356
90th Percentile £569 £576 £513
Central London median daily rate £450 £470 £450
% change year-on-year -4.26% +4.44% +16.13%
Number of hourly rates quoted 0 0 0
City of London median hourly rate - - -
Central London median hourly rate - - -

Customer Insight is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the City of London with a requirement for process or methodology skills.

All Process and Methodology Skills
City of London
Contract vacancies with a requirement for process or methodology skills 6,014 6,268 5,352
As % of all contract IT jobs advertised in the City of London 88.19% 88.78% 88.10%
Number of daily rates quoted 4,705 4,997 4,248
City of London median daily rate £515 £500 £483
Median daily rate % change year-on-year +3.00% +3.63% +1.58%
10th Percentile £325 £325 £313
90th Percentile £675 £688 £675
Central London median daily rate £513 £500 £475
% change year-on-year +2.50% +5.26% +2.70%
Number of hourly rates quoted 57 71 52
City of London median hourly rate £22.00 £18.70 £20.63
Median hourly rate % change year-on-year +17.65% -9.33% -1.79%
10th Percentile £13.00 £11.61 £13.74
90th Percentile £37.09 £38.50 £55.00
Central London median hourly rate £21.07 £20.50 £19.92
% change year-on-year +2.79% +2.91% -5.14%

Customer Insight
Job Vacancy Trend in the City of London

Job postings citing Customer Insight as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for Customer Insight in the City of London

Customer Insight
Contractor Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Customer Insight in the City of London.

Contractor daily rate trend for Customer Insight in the City of London

Customer Insight
Contractor Daily Rate Histogram in the City of London

The daily rate distribution of IT jobs citing Customer Insight in the City of London over the 6 months to 19 February 2019.

Contractor daily rate histogram for Customer Insight in the City of London

Customer Insight
Contractor Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Customer Insight in the City of London.

Contractor hourly rate trend for Customer Insight in the City of London

Customer Insight
Contract Job Locations in the City of London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Insight within the City of London region over the 6 months to 19 February 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Moorgate - 1 £500 -
Customer Insight
Central London

For the 6 months to 19 February 2019, IT contractor jobs citing Customer Insight also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the City of London region with a requirement for Customer Insight.

1 7 (46.67%) Agile Software Development
1 7 (46.67%) Decision-Making
2 6 (40.00%) Problem-Solving
2 6 (40.00%) Usability Testing
3 5 (33.33%) Finance
3 5 (33.33%) Scrum
3 5 (33.33%) Analytics
3 5 (33.33%) Continuous Delivery
4 4 (26.67%) User Stories
4 4 (26.67%) Qualitative Research
4 4 (26.67%) Analytical Skills
4 4 (26.67%) Quantitative Research
4 4 (26.67%) TDD
4 4 (26.67%) Confluence
4 4 (26.67%) Degree
4 4 (26.67%) JIRA
5 3 (20.00%) Atlassian
5 3 (20.00%) Visualisation
5 3 (20.00%) SQL
5 3 (20.00%) Business Intelligence
5 3 (20.00%) Digital Transformation Programme
5 3 (20.00%) Service Design
5 3 (20.00%) User Experience
5 3 (20.00%) Data Analytics
6 2 (13.33%) Big Data
6 2 (13.33%) Market Research
6 2 (13.33%) R
6 2 (13.33%) Data Visualisation
6 2 (13.33%) Tableau
6 2 (13.33%) Sociology

Customer Insight
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (26.67%) Confluence
2 1 (6.67%) SAS
Cloud Services
1 1 (6.67%) Amazon AWS
1 1 (6.67%) Cloud Computing
1 1 (6.67%) Google Analytics
1 1 (6.67%) Google Cloud Platform
1 1 (6.67%) IaaS
1 1 (6.67%) Microsoft Azure
1 1 (6.67%) PaaS
Communications & Networking
1 1 (6.67%) DNS
1 1 (6.67%) Firewall
Database & Business Intelligence
1 2 (13.33%) Big Data
2 1 (6.67%) BigQuery
2 1 (6.67%) BusinessObjects
2 1 (6.67%) Data Warehouse
2 1 (6.67%) NoSQL
2 1 (6.67%) RDBMS
2 1 (6.67%) Relational Database
Development Applications
1 4 (26.67%) JIRA
2 1 (6.67%) ERwin
General
1 5 (33.33%) Finance
2 2 (13.33%) Legal
2 2 (13.33%) Retail
3 1 (6.67%) Marketing
Job Titles
1 5 (33.33%) User Researcher
2 3 (20.00%) Analyst
3 2 (13.33%) Data Scientist
3 2 (13.33%) Designer
3 2 (13.33%) Digital User Researcher
4 1 (6.67%) Analytics Manager
4 1 (6.67%) Architect
4 1 (6.67%) Azure Architect
4 1 (6.67%) Data Analytics Manager
4 1 (6.67%) Digital Analyst
4 1 (6.67%) Digital Business Analyst
4 1 (6.67%) E-Commerce Analyst
4 1 (6.67%) Insight Analyst
4 1 (6.67%) Insight Manager
4 1 (6.67%) Project Manager
4 1 (6.67%) Senior Business Analyst
4 1 (6.67%) Senior Digital User Researcher
4 1 (6.67%) Senior User Researcher
4 1 (6.67%) Solutions Architect
4 1 (6.67%) UX Designer
Libraries, Frameworks & Software Standards
1 1 (6.67%) Natural Language Processing
1 1 (6.67%) Web Services
Miscellaneous
1 4 (26.67%) Analytical Skills
2 3 (20.00%) User Experience
3 1 (6.67%) Algorithms
3 1 (6.67%) Graphic Design
3 1 (6.67%) Management Information System
3 1 (6.67%) PMI
3 1 (6.67%) Taxonomies
Processes & Methodologies
1 7 (46.67%) Agile Software Development
1 7 (46.67%) Decision-Making
2 6 (40.00%) Problem-Solving
2 6 (40.00%) Usability Testing
3 5 (33.33%) Analytics
3 5 (33.33%) Continuous Delivery
3 5 (33.33%) Scrum
4 4 (26.67%) Qualitative Research
4 4 (26.67%) Quantitative Research
4 4 (26.67%) TDD
4 4 (26.67%) User Stories
5 3 (20.00%) Business Intelligence
5 3 (20.00%) Data Analytics
5 3 (20.00%) Digital Transformation Programme
5 3 (20.00%) Service Design
5 3 (20.00%) Visualisation
6 2 (13.33%) Data Science
6 2 (13.33%) Data Visualisation
6 2 (13.33%) Information Architecture
6 2 (13.33%) Market Research
Programming Languages
1 3 (20.00%) SQL
2 2 (13.33%) Python
2 2 (13.33%) R
Qualifications
1 4 (26.67%) Degree
2 1 (6.67%) PMI Certification
Quality Assurance & Compliance
1 1 (6.67%) Data Quality
System Software
1 1 (6.67%) Active Directory
Systems Management
1 1 (6.67%) EMC NetWorker
Vendors
1 3 (20.00%) Atlassian
2 2 (13.33%) Google
2 2 (13.33%) Tableau
3 1 (6.67%) Microsoft
3 1 (6.67%) Oracle