Period
to 23 September 2018

The following table provides summary statistics for contract job vacancies advertised in the City of London with a requirement for Customer Insight skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Insight over the 6 months to 23 September 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Insight
Central London > City of London
6 months to
23 Sep 2018
Same period 2017 Same period 2016
Rank 228 230 238
Rank change year-on-year +2 +8 +21
Contract jobs citing Customer Insight 24 11 16
As % of all contract IT jobs advertised in the City of London 0.35% 0.16% 0.24%
As % of the Processes & Methodologies category 0.40% 0.18% 0.27%
Number of daily rates quoted 19 9 14
City of London median daily rate £500 £470 £375
Median daily rate % change year-on-year +6.38% +25.33% -0.66%
10th Percentile £322 £313 £224
90th Percentile £540 £638 £671
Central London median daily rate £425 £470 £425
% change year-on-year -9.57% +10.59% +6.25%
Number of hourly rates quoted 1 0 0
City of London median hourly rate £55.00 - -
Central London median hourly rate £55.00 - -

Customer Insight is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the City of London with a requirement for process or methodology skills.

All Process and Methodology Skills
City of London
Contract vacancies with a requirement for process or methodology skills 5,933 5,992 5,934
As % of all contract IT jobs advertised in the City of London 86.36% 88.94% 87.70%
Number of daily rates quoted 4,733 4,686 4,773
City of London median daily rate £500 £500 £475
Median daily rate % change year-on-year - +5.26% +2.70%
10th Percentile £328 £325 £313
90th Percentile £675 £675 £663
Central London median daily rate £500 £500 £475
% change year-on-year - +5.26% +5.56%
Number of hourly rates quoted 101 56 49
City of London median hourly rate £18.70 £19.35 £20.00
Median hourly rate % change year-on-year -3.36% -3.25% -4.76%
10th Percentile £13.00 £13.31 £11.25
90th Percentile £33.00 £31.13 £55.00
Central London median hourly rate £18.70 £18.70 £20.00
% change year-on-year - -6.50% -2.44%

Customer Insight
Job Vacancy Trend in the City of London

Job postings citing Customer Insight as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for Customer Insight in the City of London

Customer Insight
Contractor Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Customer Insight in the City of London.

Contractor daily rate trend for Customer Insight in the City of London

Customer Insight
Contractor Daily Rate Histogram in the City of London

The daily rate distribution of IT jobs citing Customer Insight in the City of London over the 6 months to 23 September 2018.

Contractor daily rate histogram for Customer Insight in the City of London

Customer Insight
Contractor Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Customer Insight in the City of London.

Contractor hourly rate trend for Customer Insight in the City of London

Customer Insight
Contract Job Locations in the City of London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Insight within the City of London region over the 6 months to 23 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Moorgate - 1 £500 -
London Bridge - 1 £515 -
Customer Insight
Central London

For the 6 months to 23 September 2018, IT contractor jobs citing Customer Insight also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the City of London region with a requirement for Customer Insight.

1 14 (58.33%) Analytics
2 11 (45.83%) Degree
3 10 (41.67%) Marketing
3 10 (41.67%) User Experience
4 9 (37.50%) Actionable Insight
4 9 (37.50%) Agile Software Development
5 7 (29.17%) Finance
5 7 (29.17%) SQL
5 7 (29.17%) Usability Testing
6 6 (25.00%) Microsoft Excel
6 6 (25.00%) Tableau
6 6 (25.00%) Decision-Making
7 5 (20.83%) Market Research
7 5 (20.83%) Analytical Skills
7 5 (20.83%) CRM
8 4 (16.67%) Adobe
8 4 (16.67%) Google Analytics
8 4 (16.67%) Digital Marketing
8 4 (16.67%) Google
8 4 (16.67%) Service Design
8 4 (16.67%) Data Science
8 4 (16.67%) Guerrilla Research
8 4 (16.67%) Digital Transformation Programme
9 3 (12.50%) Actionable Customer Insight
9 3 (12.50%) Information Architecture
9 3 (12.50%) User Stories
9 3 (12.50%) Mobile App
9 3 (12.50%) Cognitive Psychology
9 3 (12.50%) Power BI
9 3 (12.50%) Statistics

Customer Insight
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (8.33%) SAS
2 1 (4.17%) Confluence
2 1 (4.17%) WordPress
Applications
1 6 (25.00%) Microsoft Excel
2 2 (8.33%) Microsoft PowerPoint
3 1 (4.17%) Adobe Illustrator
3 1 (4.17%) InDesign
3 1 (4.17%) InVision
3 1 (4.17%) Moqups
3 1 (4.17%) OmniGraffle
3 1 (4.17%) Photoshop
3 1 (4.17%) Spreadsheet
Business Applications
1 1 (4.17%) FastStats
Cloud Services
1 4 (16.67%) Google Analytics
2 1 (4.17%) Adobe Analytics
2 1 (4.17%) Amazon AWS
2 1 (4.17%) Cloud Computing
Database & Business Intelligence
1 3 (12.50%) Power BI
2 2 (8.33%) QlikView
3 1 (4.17%) Hadoop
Development Applications
1 2 (8.33%) JIRA
2 1 (4.17%) Axure RP
General
1 10 (41.67%) Marketing
2 7 (29.17%) Finance
3 3 (12.50%) Retail
4 2 (8.33%) Advertising
4 2 (8.33%) Banking
5 1 (4.17%) Dutch Language
5 1 (4.17%) French Language
5 1 (4.17%) German Language
5 1 (4.17%) Interactive Media
5 1 (4.17%) Swedish Language
5 1 (4.17%) Telecoms
Job Titles
1 7 (29.17%) Analyst
2 5 (20.83%) User Researcher
3 4 (16.67%) Data Analyst
3 4 (16.67%) Designer
3 4 (16.67%) UX Designer
4 3 (12.50%) Insight Analyst
4 3 (12.50%) Senior User Researcher
5 2 (8.33%) Customer Analyst
5 2 (8.33%) Customer Insight Analyst
5 2 (8.33%) Excel Analyst
5 2 (8.33%) Marketing Analyst
5 2 (8.33%) Product Owner
5 2 (8.33%) SQL Analyst
5 2 (8.33%) SQL Data Analyst
5 2 (8.33%) Tableau Analyst
6 1 (4.17%) Digital Marketing Manager
6 1 (4.17%) Implementation Manager
6 1 (4.17%) Teradata Consultant
6 1 (4.17%) UI Designer
6 1 (4.17%) Web Designer
Libraries, Frameworks & Software Standards
1 2 (8.33%) HTML
2 1 (4.17%) CSS
Miscellaneous
1 10 (41.67%) User Experience
2 5 (20.83%) Analytical Skills
3 3 (12.50%) Mobile App
4 2 (8.33%) Social Media
5 1 (4.17%) Blog
5 1 (4.17%) Enterprise Software
5 1 (4.17%) Fintech
Processes & Methodologies
1 14 (58.33%) Analytics
2 9 (37.50%) Actionable Insight
2 9 (37.50%) Agile Software Development
3 7 (29.17%) Usability Testing
4 6 (25.00%) Decision-Making
5 5 (20.83%) CRM
5 5 (20.83%) Market Research
6 4 (16.67%) Data Science
6 4 (16.67%) Digital Marketing
6 4 (16.67%) Digital Transformation Programme
6 4 (16.67%) Guerrilla Research
6 4 (16.67%) Service Design
7 3 (12.50%) Actionable Customer Insight
7 3 (12.50%) Business Intelligence
7 3 (12.50%) Cognitive Psychology
7 3 (12.50%) Information Architecture
7 3 (12.50%) Psychology
7 3 (12.50%) SEO
7 3 (12.50%) Statistics
7 3 (12.50%) User Stories
Programming Languages
1 7 (29.17%) SQL
2 2 (8.33%) VBA
3 1 (4.17%) JavaScript
3 1 (4.17%) Python
3 1 (4.17%) R
Qualifications
1 11 (45.83%) Degree
2 2 (8.33%) Master's Degree
2 2 (8.33%) Numerate Degree
3 1 (4.17%) MBA
Vendors
1 6 (25.00%) Tableau
2 4 (16.67%) Adobe
2 4 (16.67%) Google
3 2 (8.33%) Microsoft
4 1 (4.17%) Alteryx
4 1 (4.17%) Cognos
4 1 (4.17%) Teradata
4 1 (4.17%) Twitter