Period
to 19 November 2017

The following table provides summary statistics for contract job vacancies advertised in the City of London with a requirement for Customer Insight skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Insight over the 6 months to 19 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Insight
Central London > City of London
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 229 234 247
Rank change year-on-year +5 +13 +29
Contract jobs citing Customer Insight 11 19 24
As % of all contract IT jobs advertised in the City of London 0.16% 0.29% 0.26%
As % of the Processes & Methodologies category 0.18% 0.33% 0.31%
Number of daily rates quoted 10 15 18
City of London median daily rate £473 £375 £388
Median daily rate % change year-on-year +26.00% -3.23% -3.37%
10th Percentile £319 £236 £268
90th Percentile £536 £645 £628
Central London median daily rate £473 £413 £388
% change year-on-year +14.55% +6.45% -17.55%
Number of hourly rates quoted 0 0 1
City of London median hourly rate - - £37.50
Central London median hourly rate - - £37.50

Customer Insight is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the City of London with a requirement for process or methodology skills.

All Process and Methodology Skills
City of London
Contract vacancies with a requirement for process or methodology skills 6210 5816 7704
As % of all contract IT jobs advertised in the City of London 88.39% 87.43% 83.88%
Number of daily rates quoted 4932 4656 6127
City of London median daily rate £513 £475 £463
Median daily rate % change year-on-year +7.89% +2.70% +2.78%
10th Percentile £325 £313 £288
90th Percentile £688 £664 £650
Central London median daily rate £500 £475 £451
% change year-on-year +5.26% +5.44% +0.67%
Number of hourly rates quoted 59 53 73
City of London median hourly rate £20.00 £20.00 £21.00
Median hourly rate % change year-on-year - -4.76% +10.53%
10th Percentile £13.34 £13.75 £10.87
90th Percentile £30.90 £54.03 £40.00
Central London median hourly rate £20.25 £19.46 £20.50
% change year-on-year +4.06% -5.07% +13.92%

Customer Insight
Job Vacancy Trend in the City of London

Job postings citing Customer Insight as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for Customer Insight in the City of London

Customer Insight
Contractor Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Customer Insight in the City of London.

Contractor daily rate trend for Customer Insight in the City of London

Customer Insight
Contractor Daily Rate Histogram in the City of London

The daily rate distribution of IT jobs citing Customer Insight in the City of London over the 6 months to 19 November 2017.

Contractor daily rate histogram for Customer Insight in the City of London

For the 6 months to 19 November 2017, IT contractor jobs citing Customer Insight also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the City of London region with a requirement for Customer Insight.

1 4 (36.36%) Usability Testing
1 4 (36.36%) User Experience
2 3 (27.27%) Open Source
2 3 (27.27%) Agile Software Development
2 3 (27.27%) Service Design
3 2 (18.18%) Ethnography
3 2 (18.18%) Marketing
3 2 (18.18%) Security Cleared
3 2 (18.18%) SQL
3 2 (18.18%) Project Management
3 2 (18.18%) Scrum
3 2 (18.18%) Analytical Skills
4 1 (9.09%) Data Structures
4 1 (9.09%) Performance Metrics
4 1 (9.09%) Eye Tracking
4 1 (9.09%) Investment Management
4 1 (9.09%) Kanban
4 1 (9.09%) Data Protection
4 1 (9.09%) Data Extraction
4 1 (9.09%) CTC Cleared
4 1 (9.09%) BPSS Clearance
4 1 (9.09%) Waterfall
4 1 (9.09%) Data Visualisation
4 1 (9.09%) Tableau
4 1 (9.09%) Continuous Improvement
4 1 (9.09%) Agile Project Management
4 1 (9.09%) Data Analytics
4 1 (9.09%) Analytics
4 1 (9.09%) User Stories
4 1 (9.09%) Qualitative Research

Customer Insight
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (9.09%) SAS
Applications
1 1 (9.09%) Microsoft Excel
1 1 (9.09%) SPSS
1 1 (9.09%) Stata
Business Applications
1 1 (9.09%) FastStats
Database & Business Intelligence
1 1 (9.09%) QlikView
General
1 2 (18.18%) Marketing
2 1 (9.09%) Banking
2 1 (9.09%) Finance
Job Titles
1 4 (36.36%) User Researcher
2 3 (27.27%) Digital User Researcher
2 3 (27.27%) Senior User Researcher
3 2 (18.18%) Analyst
3 2 (18.18%) Data Analyst
3 2 (18.18%) Senior Digital User Researcher
4 1 (9.09%) Designer
4 1 (9.09%) Excel Analyst
4 1 (9.09%) Lead Designer
4 1 (9.09%) Lead UX Designer
4 1 (9.09%) Lead Visual Designer
4 1 (9.09%) Product Manager
4 1 (9.09%) Report Analyst
4 1 (9.09%) Research Manager
4 1 (9.09%) Service Manager
4 1 (9.09%) SQL Analyst
4 1 (9.09%) SQL Data Analyst
4 1 (9.09%) User Experience Researcher
4 1 (9.09%) UX Designer
4 1 (9.09%) Visual Designer
Libraries, Frameworks & Software Standards
1 1 (9.09%) Web Services
Miscellaneous
1 4 (36.36%) User Experience
2 2 (18.18%) Analytical Skills
3 1 (9.09%) Data Protection Act
3 1 (9.09%) Data Structures
3 1 (9.09%) Virtual Team
Processes & Methodologies
1 4 (36.36%) Usability Testing
2 3 (27.27%) Agile Software Development
2 3 (27.27%) Open Source
2 3 (27.27%) Service Design
3 2 (18.18%) Ethnography
3 2 (18.18%) Project Management
3 2 (18.18%) Scrum
4 1 (9.09%) CRM
4 1 (9.09%) Data Extraction
4 1 (9.09%) Data Protection
4 1 (9.09%) Human Factors
4 1 (9.09%) Investment Management
4 1 (9.09%) Kanban
4 1 (9.09%) Programme Management
4 1 (9.09%) Psychology
4 1 (9.09%) Resource Management
4 1 (9.09%) Service Delivery
4 1 (9.09%) Stakeholder Management
4 1 (9.09%) Statistics
4 1 (9.09%) Workflow
Programming Languages
1 2 (18.18%) SQL
2 1 (9.09%) VBA
Qualifications
1 2 (18.18%) Security Cleared
2 1 (9.09%) BPSS Clearance
2 1 (9.09%) CTC Cleared
2 1 (9.09%) Degree
Vendors
1 1 (9.09%) Google
1 1 (9.09%) Microsoft
1 1 (9.09%) Tableau