Customer Service Contract Job Trends in Colchester

Customer Service
Essex > Colchester

The table below provides summary statistics and contractor rates for jobs advertised in Colchester requiring Customer Service skills. It covers contract job vacancies from the 6 months leading up to 4 November 2025, with comparisons to the same periods in the previous two years.

6 months to
4 Nov 2025
Same period 2024 Same period 2023
Rank 6 - -
Rank change year-on-year - - -
Contract jobs citing Customer Service 4 0 0
As % of all contract jobs in Colchester 13.79% - -
As % of the Processes & Methodologies category 17.39% - -
Number of daily rates quoted 4 0 0
10th Percentile - - -
25th Percentile £185 - -
Median daily rate (50th Percentile) £190 - -
75th Percentile £195 - -
90th Percentile - - -
Essex median daily rate £190 £194 £150
% change year-on-year -1.94% +29.17% +17.65%

All Process and Methodology Skills
Colchester

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Colchester.

Contract vacancies with a requirement for process or methodology skills 23 10 8
As % of all contract IT jobs advertised in Colchester 79.31% 66.67% 61.54%
Number of daily rates quoted 6 3 4
10th Percentile £153 £464 £270
25th Percentile £161 £484 £357
Median daily rate (50th Percentile) £190 £538 £455
Median % change year-on-year -64.65% +18.13% +1.11%
75th Percentile £195 £578 £500
90th Percentile - £591 -
Essex median daily rate £404 £315 £488
% change year-on-year +28.17% -35.38% +2.09%
Number of hourly rates quoted 14 1 1
10th Percentile - - -
25th Percentile - - £28.21
Median hourly rate £18.87 £40.00 £29.65
Median % change year-on-year -52.83% +34.91% -
75th Percentile - - £31.10
90th Percentile - - -
Essex median hourly rate £18.87 £29.17 £50.00
% change year-on-year -35.31% -41.66% +18.34%

Customer Service
Job Vacancy Trend in Colchester

Historical trend showing the proportion of contract IT job postings citing Customer Service relative to all contract IT jobs advertised in Colchester.

Customer Service job vacancy trend in Colchester

Customer Service
Daily Rate Trend in Colchester

Contractor daily rate distribution trend for jobs in Colchester citing Customer Service.

Contractor daily rate distribution trend for jobs in Colchester citing Customer Service

Customer Service
Hourly Rate Trend in Colchester

Contractor hourly rate distribution trend for jobs in Colchester citing Customer Service.

Contractor hourly rate distribution trend for jobs in Colchester citing Customer Service

Customer Service
Co-Occurring Skills & Capabilities in Colchester by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 4 (100.00%) Microsoft Office
Cloud Services
1 4 (100.00%) Microsoft 365
1 4 (100.00%) OneDrive
Communications & Networking
1 4 (100.00%) TCP/IP
1 4 (100.00%) Wi-Fi
General
1 4 (100.00%) Social Skills
Job Titles
1 4 (100.00%) Field Engineer
1 4 (100.00%) Field Support Engineer
1 4 (100.00%) IT Engineer
1 4 (100.00%) IT Support
1 4 (100.00%) IT Support Engineer
1 4 (100.00%) Support Engineer
Miscellaneous
1 4 (100.00%) Driving Licence
Operating Systems
1 4 (100.00%) Apple iOS
1 4 (100.00%) Windows
1 4 (100.00%) Windows 10
Processes & Methodologies
1 4 (100.00%) Logistics
System Software
1 4 (100.00%) Active Directory
Vendors
1 4 (100.00%) Microsoft