Customer Experience Contract Job Trends in Coventry

Customer Experience (CX)
West Midlands > Coventry

The table below provides summary statistics and contractor rates for jobs advertised in Coventry requiring Customer Experience skills. It covers vacancies from the 6 months leading up to 27 September 2025, with comparisons to the same periods in the previous two years.

6 months to
27 Sep 2025
Same period 2024 Same period 2023
Rank 25 - -
Rank change year-on-year - - -
Contract jobs citing Customer Experience 2 0 0
As % of all contract jobs advertised in Coventry 1.45% - -
As % of the Processes & Methodologies category 1.50% - -
Number of daily rates quoted 1 0 0
10th Percentile - - -
25th Percentile £675 - -
Median daily rate (50th Percentile) £700 - -
75th Percentile £725 - -
90th Percentile - - -
West Midlands median daily rate £550 £415 £650
% change year-on-year +32.53% -36.15% +52.94%
Number of hourly rates quoted 1 0 0
Median hourly rate £27.21 - -
West Midlands median hourly rate £27.21 - -

All Process and Methodology Skills
Coventry

Customer Experience falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Coventry.

Contract vacancies with a requirement for process or methodology skills 133 84 164
As % of all contract IT jobs advertised in Coventry 96.38% 90.32% 82.41%
Number of daily rates quoted 71 56 116
10th Percentile £220 £313 £294
25th Percentile £328 £375 £380
Median daily rate (50th Percentile) £475 £475 £475
Median % change year-on-year - - +2.15%
75th Percentile £575 £625 £539
90th Percentile £650 £675 £650
West Midlands median daily rate £500 £520 £500
% change year-on-year -3.85% +4.00% -
Number of hourly rates quoted 1 1 2
10th Percentile - - £23.50
25th Percentile - £15.50 £23.92
Median hourly rate £27.21 £17.00 £25.11
Median % change year-on-year +60.06% -32.30% -14.88%
75th Percentile - £18.50 £26.81
90th Percentile - - £27.52
West Midlands median hourly rate £23.00 £25.15 £27.50
% change year-on-year -8.56% -8.54% +56.16%

Customer Experience
Job Vacancy Trend in Coventry

Job postings citing Customer Experience as a proportion of all IT jobs advertised in Coventry.

Job vacancy trend for Customer Experience in Coventry

Customer Experience
Daily Rate Trend in Coventry

Contractor daily rate distribution trend for jobs in Coventry citing Customer Experience.

Contractor daily rate distribution trend for jobs in Coventry citing Customer Experience

Customer Experience
Hourly Rate Trend in Coventry

Contractor hourly rate distribution trend for jobs in Coventry citing Customer Experience.

Contractor hourly rate distribution trend for jobs in Coventry citing Customer Experience

Customer Experience
Co-occurring Skills and Capabilities in Coventry by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (50.00%) CMS
1 1 (50.00%) Confluence
1 1 (50.00%) SharePoint
Cloud Services
1 1 (50.00%) Google Workspace
General
1 1 (50.00%) Aerospace
1 1 (50.00%) Automotive
1 1 (50.00%) Banking
1 1 (50.00%) Finance
1 1 (50.00%) Organisational Skills
1 1 (50.00%) Publishing
1 1 (50.00%) Social Skills
Job Titles
1 1 (50.00%) Architect
1 1 (50.00%) Content Editor
1 1 (50.00%) Enterprise Architect
Libraries, Frameworks & Software Standards
1 1 (50.00%) HTML
Miscellaneous
1 1 (50.00%) Mainframe
1 1 (50.00%) Self-Motivation
Processes & Methodologies
1 1 (50.00%) Artificial Intelligence
1 1 (50.00%) Customer Service
1 1 (50.00%) Digital Transformation Programme
1 1 (50.00%) Enterprise Architecture
1 1 (50.00%) Knowledge Management
1 1 (50.00%) Time Management
1 1 (50.00%) TOGAF
Programming Languages
1 1 (50.00%) COBOL
Qualifications
1 1 (50.00%) TOGAF Certification
Vendors
1 1 (50.00%) Google
1 1 (50.00%) MuleSoft
1 1 (50.00%) Salesforce