Customer Experience Contracts in Coventry

Customer Experience (CX)
West Midlands > Coventry

The table below provides summary statistics for contract job vacancies advertised in Coventry requiring Customer Experience skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Customer Experience over the 6 months leading up to 1 May 2025, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 18 26 35
Rank change year-on-year +8 +9 -2
Contract jobs citing Customer Experience 1 1 4
As % of all contract jobs advertised in Coventry 1.03% 0.70% 1.45%
As % of the Processes & Methodologies category 1.16% 0.73% 1.71%
Number of daily rates quoted 1 1 2
10th Percentile - - £455
25th Percentile £675 £538 £463
Median daily rate (50th Percentile) £700 £550 £475
Median % change year-on-year +27.27% +15.79% -20.83%
75th Percentile £725 £563 £488
90th Percentile - - £495
West Midlands median daily rate £550 £500 £480
% change year-on-year +10.00% +4.17% +16.36%

All Process and Methodology Skills
Coventry

Customer Experience falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Coventry.

Contract vacancies with a requirement for process or methodology skills 86 137 234
As % of all contract IT jobs advertised in Coventry 88.66% 95.80% 85.09%
Number of daily rates quoted 59 111 164
10th Percentile £207 £363 £250
25th Percentile £363 £425 £390
Median daily rate (50th Percentile) £450 £525 £500
Median % change year-on-year -14.29% +5.00% +5.26%
75th Percentile £538 £625 £575
90th Percentile £640 £688 £688
West Midlands median daily rate £500 £500 £512
% change year-on-year - -2.34% +5.03%
Number of hourly rates quoted 0 0 2
10th Percentile - - £13.57
25th Percentile - - £15.18
Median hourly rate - - £17.86
Median % change year-on-year - - +29.89%
75th Percentile - - £20.54
90th Percentile - - £22.15
West Midlands median hourly rate £18.00 £22.50 £17.72
% change year-on-year -20.00% +26.98% +4.24%

Customer Experience
Job Vacancy Trend in Coventry

Job postings citing Customer Experience as a proportion of all IT jobs advertised in Coventry.

Job vacancy trend for Customer Experience in Coventry

Customer Experience
Contractor Daily Rate Trend in Coventry

3-month moving average daily rate quoted in jobs citing Customer Experience in Coventry.

Daily rate trend for Customer Experience in Coventry

Customer Experience
Contractor Hourly Rate Trend in Coventry

3-month moving average hourly rates quoted in jobs citing Customer Experience in Coventry.

Hourly rate trend for Customer Experience in Coventry

Customer Experience
Co-occurring Skills and Capabilities in Coventry by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 1 (100.00%) Banking
1 1 (100.00%) Finance
Job Titles
1 1 (100.00%) Architect
1 1 (100.00%) Enterprise Architect
Miscellaneous
1 1 (100.00%) Mainframe
Processes & Methodologies
1 1 (100.00%) Digital Transformation Programme
1 1 (100.00%) Enterprise Architecture
1 1 (100.00%) TOGAF
Programming Languages
1 1 (100.00%) COBOL
Qualifications
1 1 (100.00%) TOGAF Certification
Vendors
1 1 (100.00%) MuleSoft