ITSM Contract Job Trends in Crawley

IT Service Management (ITSM)
West Sussex > Crawley

The table below provides summary statistics and contractor rates for jobs advertised in Crawley requiring ITSM skills. It covers contract job vacancies from the 6 months leading up to 10 December 2025, with comparisons to the same periods in the previous two years.

6 months to
10 Dec 2025
Same period 2024 Same period 2023
Rank 16 10 11
Rank change year-on-year -6 +1 -7
Contract jobs citing ITSM 2 1 2
As % of all contract jobs in Crawley 2.44% 2.78% 4.55%
As % of the Processes & Methodologies category 3.13% 3.45% 4.65%
Number of daily rates quoted 1 0 0
10th Percentile - - -
25th Percentile £143 - -
Median daily rate (50th Percentile) £155 - -
75th Percentile £168 - -
90th Percentile - - -
West Sussex median daily rate £191 £170 £290
% change year-on-year +12.50% -41.38% -6.45%
Number of hourly rates quoted 1 0 0
10th Percentile - - -
25th Percentile £15.50 - -
Median hourly rate £16.00 - -
75th Percentile £16.50 - -
90th Percentile - - -
West Sussex median hourly rate £16.00 - -

All Process and Methodology Skills
Crawley

ITSM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Crawley.

Contract vacancies with a requirement for process or methodology skills 64 29 43
As % of all contract IT jobs advertised in Crawley 78.05% 80.56% 97.73%
Number of daily rates quoted 46 19 34
10th Percentile £188 £205 £201
25th Percentile £205 £428 £418
Median daily rate (50th Percentile) £388 £475 £494
Median % change year-on-year -18.42% -3.80% +16.18%
75th Percentile £497 £609 £610
90th Percentile £575 £738 £704
West Sussex median daily rate £475 £460 £518
% change year-on-year +3.26% -11.20% +4.12%
Number of hourly rates quoted 5 0 2
10th Percentile £30.30 - £65.51
25th Percentile £52.50 - £66.27
Median hourly rate £65.00 - £67.54
75th Percentile £67.50 - £68.80
90th Percentile - - £69.56
West Sussex median hourly rate £16.00 £15.00 £48.00
% change year-on-year +6.67% -68.75% +125.35%

ITSM
Job Vacancy Trend in Crawley

Historical trend showing the proportion of contract IT job postings citing ITSM relative to all contract IT jobs advertised in Crawley.

ITSM job vacancy trend in Crawley

ITSM
Daily Rate Trend in Crawley

Contractor daily rate distribution trend for jobs in Crawley citing ITSM.

Contractor daily rate distribution trend for jobs in Crawley citing ITSM

ITSM
Co-Occurring Skills & Capabilities in Crawley by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Business Applications
1 1 (50.00%) Remedy ITSM
General
1 2 (100.00%) Social Skills
2 1 (50.00%) Analytical Skills
Job Titles
1 1 (50.00%) Analyst
1 1 (50.00%) Customer Analyst
1 1 (50.00%) Customer Service Analyst
1 1 (50.00%) Service Analyst
Processes & Methodologies
1 2 (100.00%) Customer Service
1 2 (100.00%) Problem-Solving
2 1 (50.00%) Biotechnology
2 1 (50.00%) Continuous Improvement
2 1 (50.00%) CRM
Quality Assurance & Compliance
1 1 (50.00%) SLA
Vendors
1 1 (50.00%) Remedy
1 1 (50.00%) ServiceNow