Period
to 24 January 2018

The following table provides summary statistics for contract job vacancies advertised in West Sussex with a requirement for ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITSM over the 6 months to 24 January 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Service Management (ITSM)
South East > West Sussex
6 months to
24 Jan 2018
Same period 2017 Same period 2016
Rank 80 70 80
Rank change year-on-year -10 +10 -
Contract jobs citing ITSM 9 18 3
As % of all contract IT jobs advertised in West Sussex 0.89% 1.62% 0.26%
As % of the Processes & Methodologies category 0.97% 1.84% 0.30%
Number of daily rates quoted 7 7 3
West Sussex median daily rate £400 £375 £120
Median daily rate % change year-on-year +6.67% +212.50% -
South East median daily rate £400 £386 £405
% change year-on-year +3.56% -4.51% +7.87%
Number of hourly rates quoted 0 0 0
West Sussex median hourly rate - - -
South East median hourly rate £13.00 £27.50 £37.09
% change year-on-year -52.73% -25.86% +160.28%

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in West Sussex with a requirement for process or methodology skills.

All Process and Methodology Skills
West Sussex
Contract vacancies with a requirement for process or methodology skills 924 976 1,010
As % of all contract IT jobs advertised in West Sussex 91.12% 88.09% 87.67%
Number of daily rates quoted 559 560 673
West Sussex median daily rate £425 £403 £400
Median daily rate % change year-on-year +5.59% +0.63% +6.67%
10th Percentile £253 £280 £268
90th Percentile £575 £544 £550
South East median daily rate £425 £413 £400
% change year-on-year +3.03% +3.13% +6.67%
Number of hourly rates quoted 49 28 38
West Sussex median hourly rate £48.00 £35.00 £27.50
Median hourly rate % change year-on-year +37.14% +27.27% +66.67%
10th Percentile £23.02 £28.50 £12.85
90th Percentile £62.05 £50.00 £38.75
South East median hourly rate £25.00 £23.68 £30.00
% change year-on-year +5.57% -21.07% +62.16%

ITSM
Job Vacancy Trend in West Sussex

Job postings citing ITSM as a percentage of all IT jobs advertised in West Sussex.

Job vacancy trend for ITSM in West Sussex

ITSM
Contractor Daily Rate Trend in West Sussex

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITSM in West Sussex.

Contractor daily rate trend for ITSM in West Sussex

ITSM
Contract Job Locations in West Sussex

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the West Sussex region over the 6 months to 24 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gatwick -4 2 £403 +3.87%
Crawley -7 1 - - 1
ITSM
South East

For the 6 months to 24 January 2018, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the West Sussex region with a requirement for ITSM.

1 9 (100.00%) ITIL
2 8 (88.89%) SLA
3 6 (66.67%) Service Delivery
3 6 (66.67%) Service Delivery Management
3 6 (66.67%) Proactive Management
4 4 (44.44%) ITIL Certification
5 3 (33.33%) Incident Management
6 2 (22.22%) ITIL V3
6 2 (22.22%) Root Cause Analysis
6 2 (22.22%) BCP
6 2 (22.22%) Service Management
6 2 (22.22%) CRM
6 2 (22.22%) E-Commerce
7 1 (11.11%) MS Exchange
7 1 (11.11%) Microsoft
7 1 (11.11%) Active Directory
7 1 (11.11%) Citrix
7 1 (11.11%) Change Management
7 1 (11.11%) Retail
7 1 (11.11%) XenApp
7 1 (11.11%) Skype for Business
7 1 (11.11%) Exchange Server 2010
7 1 (11.11%) Problem Management
7 1 (11.11%) Integration Testing
7 1 (11.11%) Capacity Management
7 1 (11.11%) Exchange Server 2013
7 1 (11.11%) Continuous Improvement

ITSM
Co-occurring IT Skills in West Sussex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (11.11%) Exchange Server 2010
1 1 (11.11%) Exchange Server 2013
1 1 (11.11%) MS Exchange
1 1 (11.11%) Skype for Business
General
1 1 (11.11%) Retail
Job Titles
1 5 (55.56%) Delivery Manager
1 5 (55.56%) Service Manager
1 5 (55.56%) Services Delivery Manager
2 3 (33.33%) ITIL Manager
2 3 (33.33%) ITIL Service Delivery Manager
2 3 (33.33%) ITIL Service Manager
3 2 (22.22%) Applications Manager
3 2 (22.22%) Applications Support
3 2 (22.22%) Applications Support Manager
3 2 (22.22%) E-Commerce Manager
3 2 (22.22%) E-Commerce Support
3 2 (22.22%) IT Manager
3 2 (22.22%) IT Services Delivery Manager
3 2 (22.22%) IT Services Manager
3 2 (22.22%) Support Manager
4 1 (11.11%) CRM Manager
4 1 (11.11%) Technical Leader
Processes & Methodologies
1 9 (100.00%) ITIL
2 6 (66.67%) Proactive Management
2 6 (66.67%) Service Delivery
2 6 (66.67%) Service Delivery Management
3 3 (33.33%) Incident Management
4 2 (22.22%) BCP
4 2 (22.22%) CRM
4 2 (22.22%) E-Commerce
4 2 (22.22%) ITIL V3
4 2 (22.22%) Root Cause Analysis
4 2 (22.22%) Service Management
5 1 (11.11%) Capacity Management
5 1 (11.11%) Change Management
5 1 (11.11%) Continuous Improvement
5 1 (11.11%) Integration Testing
5 1 (11.11%) Problem Management
Qualifications
1 4 (44.44%) ITIL Certification
Quality Assurance & Compliance
1 8 (88.89%) SLA
System Software
1 1 (11.11%) Active Directory
1 1 (11.11%) XenApp
Vendors
1 1 (11.11%) Citrix
1 1 (11.11%) Microsoft