Customer Service Contracts in Crawley

Customer Service
West Sussex > Crawley

The table below provides summary statistics for contract job vacancies advertised in Crawley requiring Customer Service skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Customer Service over the 6 months leading up to 1 May 2025, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 7 10 19
Rank change year-on-year +3 +9 0
Contract jobs citing Customer Service 4 7 7
As % of all contract jobs advertised in Crawley 12.50% 10.61% 5.74%
As % of the Processes & Methodologies category 16.67% 12.50% 7.61%
Number of daily rates quoted 4 5 5
10th Percentile - £144 £131
25th Percentile £193 £200 £163
Median daily rate (50th Percentile) £205 £550 £200
Median % change year-on-year -62.73% +175.00% -61.90%
75th Percentile £218 £575 £225
90th Percentile - - £345
West Sussex median daily rate £205 £525 £200
% change year-on-year -60.95% +162.50% -47.92%

All Process and Methodology Skills
Crawley

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Crawley.

Contract vacancies with a requirement for process or methodology skills 24 56 92
As % of all contract IT jobs advertised in Crawley 75.00% 84.85% 75.41%
Number of daily rates quoted 18 39 78
10th Percentile £193 £143 £175
25th Percentile £325 £200 £263
Median daily rate (50th Percentile) £413 £463 £500
Median % change year-on-year -10.81% -7.50% +19.05%
75th Percentile £525 £563 £606
90th Percentile £738 £588 £698
West Sussex median daily rate £463 £450 £488
% change year-on-year +2.78% -7.69% +4.84%

Customer Service
Job Vacancy Trend in Crawley

Job postings citing Customer Service as a proportion of all IT jobs advertised in Crawley.

Job vacancy trend for Customer Service in Crawley

Customer Service
Contractor Daily Rate Trend in Crawley

3-month moving average daily rate quoted in jobs citing Customer Service in Crawley.

Daily rate trend for Customer Service in Crawley

Customer Service
Contractor Hourly Rate Trend in Crawley

3-month moving average hourly rates quoted in jobs citing Customer Service in Crawley.

Hourly rate trend for Customer Service in Crawley

Customer Service
Co-occurring Skills and Capabilities in Crawley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 4 (100.00%) 2G
1 4 (100.00%) 3G
1 4 (100.00%) 4G
1 4 (100.00%) 5G
Miscellaneous
1 4 (100.00%) IoT
1 4 (100.00%) Smartphone
Operating Systems
1 4 (100.00%) Android
1 4 (100.00%) Apple iOS
Processes & Methodologies
1 4 (100.00%) Data Security
1 4 (100.00%) Mobile Device Management
1 4 (100.00%) Time Management
1 4 (100.00%) Validation
Vendors
1 4 (100.00%) ServiceNow