The following table provides summary statistics for contract job vacancies advertised in Docklands, London with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 3 months to 24 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
London / Docklands, London
3 months to
24 Jun 2017
Same period 2016 Same period 2015
Rank 14 15 24
Rank change year-on-year +1 +9  
Contract jobs citing Service Management 2 3 4
As % of all contract IT jobs advertised in Docklands, London 4.00% 5.00% 2.88%
As % of the Processes & Methodologies category 4.08% 5.45% 3.77%
Number of daily rates quoted 0 3 1
Median daily rate - £525 £538
Median daily rate % change year-on-year - -2.32%  
UK excluding London median daily rate £400 £402 £375
% change year-on-year -0.37% +7.06%  
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £17.50 £14.75 £13.35
% change year-on-year +18.64% +10.48%  

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Docklands, London with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Docklands, London
Contract job vacancies with a requirement for process and methodology skills 49 55 106
As % of all contract IT job vacancies advertised in Docklands, London 98.00% 91.67% 76.26%
Number of daily rates quoted 40 34 76
Median daily rate £575 £540 £485
Median daily rate % change year-on-year +6.48% +11.34%  
90% offered a daily rate of more than £325 £426 £323
10% offered a daily rate of more than £650 £650 £615
UK excluding London median daily rate £415 £400 £380
% change year-on-year +3.75% +5.26%  
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £34.00 £28.50 £30.00
% change year-on-year +19.29% -5.00%  

Service Management
Job Vacancy Trend in Docklands, London

The job posting trend of jobs advertised in Docklands, London citing Service Management as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Management in Docklands, London

Service Management
Contractor Daily Rate Trend in Docklands, London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Docklands, London.

Contractor daily rate trend for Service Management in Docklands, London

Service Management
Contractor Hourly Rate Trend in Docklands, London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Docklands, London.

Contractor hourly rate trend for Service Management in Docklands, London

For the 6 months to 24 June 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Docklands, London region with a requirement for Service Management.

1 4 (80.00%) Agile Software Development
2 2 (40.00%) Banking
2 2 (40.00%) Business Analysis
2 2 (40.00%) Microsoft Office
2 2 (40.00%) ITIL
2 2 (40.00%) Linux
2 2 (40.00%) SQL
2 2 (40.00%) VB
2 2 (40.00%) Microsoft Excel
2 2 (40.00%) MS Access
2 2 (40.00%) Salesforce.com
2 2 (40.00%) Financial Institution
2 2 (40.00%) Finance
2 2 (40.00%) Stakeholder Management
2 2 (40.00%) Microsoft PowerPoint
3 1 (20.00%) Incident Management
3 1 (20.00%) IT Governance
3 1 (20.00%) ISO/IEC 27001
3 1 (20.00%) JIRA
3 1 (20.00%) Resource Management
3 1 (20.00%) Release Management
3 1 (20.00%) Continuous Integration
3 1 (20.00%) Electronic Trading
3 1 (20.00%) PCI DSS
3 1 (20.00%) Spreadsheet
3 1 (20.00%) Git (software)
3 1 (20.00%) Hadoop
3 1 (20.00%) Amazon AWS
3 1 (20.00%) Open Source
3 1 (20.00%) Confluence

Service Management
Co-occurring IT Skills in Docklands, London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (20.00%) Confluence
Applications
1 2 (40.00%) Microsoft Excel
1 2 (40.00%) Microsoft Office
1 2 (40.00%) Microsoft PowerPoint
2 1 (20.00%) Spreadsheet
Cloud Services
1 1 (20.00%) Amazon AWS
Database & Business Intelligence
1 2 (40.00%) MS Access
2 1 (20.00%) Big Data
2 1 (20.00%) Hadoop
Development Applications
1 1 (20.00%) Git (software)
1 1 (20.00%) Jenkins
1 1 (20.00%) JIRA
General
1 2 (40.00%) Banking
1 2 (40.00%) Finance
1 2 (40.00%) Financial Institution
2 1 (20.00%) Investment Banking
Job Titles
1 2 (40.00%) Salesforce Support
2 1 (20.00%) Analyst
2 1 (20.00%) Business Analyst
2 1 (20.00%) Business IT Analyst
2 1 (20.00%) DevOps Engineer
2 1 (20.00%) IT Analyst
2 1 (20.00%) IT Business Analyst
2 1 (20.00%) Release Engineer
2 1 (20.00%) Solutions Analyst
2 1 (20.00%) Technical Analyst
2 1 (20.00%) Technical Business Analyst
Operating Systems
1 2 (40.00%) Linux
Processes & Methodologies
1 4 (80.00%) Agile Software Development
2 2 (40.00%) Business Analysis
2 2 (40.00%) ITIL
2 2 (40.00%) Stakeholder Management
3 1 (20.00%) Build Automation
3 1 (20.00%) Continuous Improvement
3 1 (20.00%) Continuous Integration
3 1 (20.00%) DevOps
3 1 (20.00%) Electronic Trading
3 1 (20.00%) Incident Management
3 1 (20.00%) IT Governance
3 1 (20.00%) ITIL V3
3 1 (20.00%) Open Source
3 1 (20.00%) Release Management
3 1 (20.00%) Re-Platforming
3 1 (20.00%) Resource Management
3 1 (20.00%) Security Operations
3 1 (20.00%) SIEM
3 1 (20.00%) Target Operating Model
3 1 (20.00%) Wireframes
Programming Languages
1 2 (40.00%) SQL
1 2 (40.00%) VB
2 1 (20.00%) Perl
2 1 (20.00%) Python
2 1 (20.00%) Ruby
2 1 (20.00%) Shell Script
Qualifications
1 1 (20.00%) CEH
1 1 (20.00%) CISMP
1 1 (20.00%) CISSP
1 1 (20.00%) GIAC
Quality Assurance & Compliance
1 1 (20.00%) ISO/IEC 27001
1 1 (20.00%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
1 1 (20.00%) PCI DSS
System Software
1 1 (20.00%) Snort
Systems Management
1 1 (20.00%) Ansible
Vendors
1 2 (40.00%) Salesforce.com
2 1 (20.00%) Oracle
2 1 (20.00%) Splunk