Customer Experience (CX)
West Midlands > Dudley
The following table provides summary statistics for contract job vacancies advertised in Dudley with a requirement for Customer Experience skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Experience over the 6 months to 5 May 2024 with a comparison to the same period in the previous 2 years.
| 6 months to 5 May 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 4 | - | - |
| Rank change year-on-year | - | - | - |
| Contract jobs citing Customer Experience | 1 | 0 | 0 |
| As % of all contract jobs advertised in Dudley | 16.67% | - | - |
| As % of the Processes & Methodologies category | 16.67% | - | - |
| Number of daily rates quoted | 1 | 0 | 0 |
| 10th Percentile | - | - | - |
| 25th Percentile | £306 | - | - |
| Median daily rate (50th Percentile) | £313 | - | - |
| 75th Percentile | £319 | - | - |
| 90th Percentile | - | - | - |
| West Midlands median daily rate | £500 | £450 | £425 |
| % change year-on-year | +11.11% | +5.88% | -8.11% |
All Process and Methodology Skills
Dudley
Customer Experience is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Dudley with a requirement for process or methodology skills.
| Contract vacancies with a requirement for process or methodology skills | 6 | 5 | 1 |
| As % of all contract IT jobs advertised in Dudley | 100.00% | 83.33% | 50.00% |
| Number of daily rates quoted | 6 | 5 | 1 |
| 10th Percentile | £316 | £157 | - |
| 25th Percentile | £334 | £180 | £355 |
| Median daily rate (50th Percentile) | £400 | £210 | £360 |
| Median % change year-on-year | +90.48% | -41.67% | - |
| 75th Percentile | £513 | £388 | £365 |
| 90th Percentile | £556 | £455 | - |
| West Midlands median daily rate | £500 | £513 | £488 |
| % change year-on-year | -2.44% | +5.13% | +14.71% |
Customer Experience
Job Vacancy Trend in Dudley
Job postings citing Customer Experience as a proportion of all IT jobs advertised in Dudley.
Customer Experience
Contractor Daily Rate Trend in Dudley
3-month moving average daily rate quoted in jobs citing Customer Experience in Dudley.
Customer Experience
Contractor Hourly Rate Trend in Dudley
3-month moving average hourly rates quoted in jobs citing Customer Experience in Dudley.
Customer Experience
Co-occurring Skills and Capabilities in Dudley by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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