Service Management Contract Job Trends in East London

Service Management
London > East London

The table below provides summary statistics and contractor rates for jobs advertised in East London requiring Service Management skills. It covers contract job vacancies from the 6 months leading up to 21 March 2026, with comparisons to the same periods in the previous two years.

6 months to
21 Mar 2026
Same period 2025 Same period 2024
Rank 21 19 30
Rank change year-on-year -2 +11 -1
Contract jobs citing Service Management 4 3 3
As % of all contract jobs in East London 3.74% 2.80% 1.25%
As % of the Processes & Methodologies category 4.49% 3.03% 1.35%
Number of daily rates quoted 1 2 3
10th Percentile - £496 £482
25th Percentile £525 £496 £508
Median daily rate (50th Percentile) £550 £498 £550
Median % change year-on-year +10.55% -9.55% +37.50%
75th Percentile £575 £499 £575
90th Percentile - £500 £590
London median daily rate £520 £525 £525
% change year-on-year -0.95% - +3.45%
Number of hourly rates quoted 1 0 0
Median hourly rate £29.04 - -
London median hourly rate £27.50 £28.25 £60.00
% change year-on-year -2.65% -52.92% +185.71%

All Process & Methodology Skills
East London

Service Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in East London.

Contract vacancies with a requirement for process or methodology skills 89 99 222
As % of all contract IT jobs advertised in East London 83.18% 92.52% 92.50%
Number of daily rates quoted 75 80 193
10th Percentile £389 £249 £292
25th Percentile £450 £400 £460
Median daily rate (50th Percentile) £500 £513 £540
Median % change year-on-year -2.44% -5.09% +2.23%
75th Percentile £666 £591 £650
90th Percentile £760 £638 £770
London median daily rate £525 £550 £550
% change year-on-year -4.55% - -6.78%
Number of hourly rates quoted 5 5 15
10th Percentile £20.61 £14.66 £11.95
25th Percentile £22.73 £24.66 £13.07
Median hourly rate £25.39 £28.60 £23.32
Median % change year-on-year -11.24% +22.64% +3.71%
75th Percentile £29.04 £37.00 £31.07
90th Percentile £32.86 £38.80 £38.28
London median hourly rate £35.50 £36.20 £30.50
% change year-on-year -1.92% +18.67% -19.47%

Service Management
Job Vacancy Trend in East London

Historical trend showing the proportion of contract IT job postings citing Service Management relative to all contract IT jobs advertised in East London.

Service Management job vacancy trend in East London

Service Management
Daily Rate Trend in East London

Contractor daily rate distribution trend for jobs in East London citing Service Management.

Contractor daily rate distribution trend for jobs in East London citing Service Management

Service Management
Hourly Rate Trend in East London

Contractor hourly rate distribution trend for jobs in East London citing Service Management.

Contractor hourly rate distribution trend for jobs in East London citing Service Management

Service Management
Contract Job Locations in East London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the East London region over the 6 months to 21 March 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Tower Hamlets -4 2 - - 1
Havering - 1 £550 - 2
Lewisham - 1 - -
Service Management
London

Service Management
Co-Occurring Skills & Capabilities in East London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 1 (25.00%) SharePoint
Applications
1 1 (25.00%) MS Visio
Cloud Services
1 3 (75.00%) Microsoft 365
2 2 (50.00%) Google Workspace
3 1 (25.00%) Azure
3 1 (25.00%) OneDrive
3 1 (25.00%) SaaS
Communications & Networking
1 2 (50.00%) DMZ
1 2 (50.00%) Firewall
1 2 (50.00%) TCP/IP
1 2 (50.00%) VPN
2 1 (25.00%) Broadband
General
1 3 (75.00%) Social Skills
2 2 (50.00%) Banking
2 2 (50.00%) Finance
2 2 (50.00%) Front Office
2 2 (50.00%) Investment Banking
3 1 (25.00%) Local Government
Job Titles
1 3 (75.00%) Analyst
2 2 (50.00%) Help Desk Analyst
2 2 (50.00%) Help Desk Engineer
2 2 (50.00%) Help Desk Support
2 2 (50.00%) Help Desk Support Analyst
2 2 (50.00%) Help Desk Support Engineer
2 2 (50.00%) IT Analyst
2 2 (50.00%) IT Engineer
2 2 (50.00%) IT Support
2 2 (50.00%) IT Support Analyst
2 2 (50.00%) IT Support Engineer
2 2 (50.00%) Support Engineer
3 1 (25.00%) IT Manager
3 1 (25.00%) IT Project Manager
3 1 (25.00%) Project Manager
3 1 (25.00%) Senior
3 1 (25.00%) Senior Analyst
3 1 (25.00%) Senior Service Desk Analyst
3 1 (25.00%) Service Analyst
3 1 (25.00%) Service Desk Analyst
Miscellaneous
1 2 (50.00%) Management Information System
Operating Systems
1 2 (50.00%) Windows
Processes & Methodologies
1 2 (50.00%) Agile
1 2 (50.00%) ITIL
1 2 (50.00%) Problem-Solving
2 1 (25.00%) Business Analysis
2 1 (25.00%) Business Case
2 1 (25.00%) Customer Requirements
2 1 (25.00%) Cybersecurity
2 1 (25.00%) Data Migration
2 1 (25.00%) Information Security
2 1 (25.00%) Migration
2 1 (25.00%) Problem Management
2 1 (25.00%) Project Delivery
2 1 (25.00%) Project Management
2 1 (25.00%) Root Cause Analysis
2 1 (25.00%) Supplier Management
2 1 (25.00%) System Testing
2 1 (25.00%) Time Management
Programming Languages
1 2 (50.00%) PowerShell
Qualifications
1 1 (25.00%) Degree
Quality Assurance & Compliance
1 1 (25.00%) ISO 9001
1 1 (25.00%) ISO/IEC 20000
1 1 (25.00%) ISO/IEC 27001
1 1 (25.00%) SLA
1 1 (25.00%) SOC 1
1 1 (25.00%) SOC 2
Systems Management
1 2 (50.00%) SCCM
1 2 (50.00%) WSUS
2 1 (25.00%) Microsoft Intune
Vendors
1 3 (75.00%) Microsoft
2 2 (50.00%) Bloomberg
2 2 (50.00%) Citrix
2 2 (50.00%) ION Trading
2 2 (50.00%) Reuters
3 1 (25.00%) Remedy
3 1 (25.00%) ServiceNow