Customer Service Representative Contract Job Trends in the East of England

Customer Service Representative
England > East of England

As of 14 February 2026, there is not enough information available from job vacancies posted within the last 6 months to determine the median Customer Service Representative daily rate in the East of England.

6 months to
14 Feb 2026
Same period 2025 Same period 2024
Rank 104 - -
Rank change year-on-year - - -
Contract jobs requiring a Customer Service Representative 3 0 0
As % of all contract jobs in the East of England 0.17% - -
As % of the Job Titles category 0.18% - -
Number of daily rates quoted 0 0 0
Median daily rate (50th Percentile) - - -
England median daily rate £150 £160 -
% change year-on-year -6.25% - -
Number of hourly rates quoted 3 0 0
Median hourly rate £12.21 - -
England median hourly rate £13.61 - -

All Contract IT Job Roles
East of England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the East of England with a recognized job title 1,648 952 1,701
% of contract IT jobs with a recognized job title 91.45% 90.41% 90.05%
Number of daily rates quoted 732 466 892
10th Percentile £188 £225 £225
25th Percentile £313 £338 £338
Median daily rate (50th Percentile) £475 £483 £475
Median % change year-on-year -1.55% +1.58% -
75th Percentile £588 £600 £571
90th Percentile £675 £688 £686
England median daily rate £501 £525 £525
% change year-on-year -4.67% - -4.55%
Number of hourly rates quoted 497 131 429
10th Percentile £13.72 £16.23 £14.00
25th Percentile £16.48 £21.46 £15.50
Median hourly rate £22.63 £59.40 £39.55
Median % change year-on-year -61.90% +50.19% +79.77%
75th Percentile £64.00 £71.88 £65.00
90th Percentile £70.00 £85.00 £75.25
England median hourly rate £31.46 £35.00 £35.00
% change year-on-year -10.11% - -6.67%

Customer Service Representative
Job Vacancy Trend in the East of England

Historical trend showing the proportion of contract IT job postings featuring 'Customer Service Representative' in the job title relative to all contract IT jobs advertised in the East of England.

Customer Service Representative job vacancy trend in the East of England

Customer Service Representative
Daily Rate Trend in the East of England

Contractor daily rate distribution trend for Customer Service Representative job vacancies in the East of England.

Contractor daily rate distribution trend for Customer Service Representative job vacancies in the East of England

Customer Service Representative
Hourly Rate Trend in the East of England

Contractor hourly rate distribution trend for Customer Service Representative job vacancies in the East of England.

Contractor hourly rate distribution trend for Customer Service Representative job vacancies in the East of England

Customer Service Representative
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Service Representative within the East of England region over the 6 months to 14 February 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Norfolk - 3 - -
Customer Service Representative
England

Customer Service Representative Skill Set
Top 5 Co-Occurring Skills & Capabilities in the East of England

For the 6 months to 14 February 2026, Customer Service Representative contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the East of England region featuring Customer Service Representative in the job title.

1 3 (100.00%) Chat Support
1 3 (100.00%) Customer Service
1 3 (100.00%) Customer-Centricity
1 3 (100.00%) Microsoft
1 3 (100.00%) Order Management

Customer Service Representative Skill Set
Co-Occurring Skills & Capabilities in the East of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Processes & Methodologies
1 3 (100.00%) Chat Support
1 3 (100.00%) Customer Service
1 3 (100.00%) Customer-Centricity
1 3 (100.00%) Order Management
Vendors
1 3 (100.00%) Microsoft