Customer Service Representative Contract Job Trends in Norfolk

Customer Service Representative
East of England > Norfolk

As of 14 February 2026, there is not enough information available from job vacancies posted within the last 6 months to determine the median Customer Service Representative daily rate in Norfolk.

 6 months to
14 Feb 2026		 Same period 2025 Same period 2024
Rank 36 - -
Rank change year-on-year - - -
Contract jobs requiring a Customer Service Representative 3 0 0
As % of all contract jobs in Norfolk 1.51% - -
As % of the Job Titles category 1.67% - -
Number of daily rates quoted 0 0 0
Median daily rate (50th Percentile) - - -
East of England median daily rate - - -
Number of hourly rates quoted 3 0 0
Median hourly rate £12.21 - -
East of England median hourly rate £12.21 - -

All Contract IT Job Roles
Norfolk

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in Norfolk. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Norfolk with a recognized job title 180 46 46
% of contract IT jobs with a recognized job title 90.45% 92.00% 92.00%
Number of daily rates quoted 80 14 32
10th Percentile £126 £135 £154
25th Percentile £175 £200 £202
Median daily rate (50th Percentile) £207 £305 £363
Median % change year-on-year -32.06% -15.86% +66.86%
75th Percentile £338 £431 £538
90th Percentile £453 £639 -
East of England median daily rate £475 £483 £475
% change year-on-year -1.55% +1.58% -
Number of hourly rates quoted 74 9 12
10th Percentile £12.82 £14.02 -
25th Percentile £13.50 £14.66 £12.86
Median hourly rate £15.79 £20.00 £15.25
Median % change year-on-year -21.05% +31.15% -9.95%
75th Percentile £22.81 - £20.06
90th Percentile £25.11 £21.20 £26.25
East of England median hourly rate £22.63 £59.40 £39.55
% change year-on-year -61.90% +50.19% +79.77%

Customer Service Representative Skill Set
Top 5 Co-Occurring Skills & Capabilities in Norfolk

For the 6 months to 14 February 2026, Customer Service Representative contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the Norfolk region featuring Customer Service Representative in the job title.

1 3 (100.00%) Chat Support
1 3 (100.00%) Customer Service
1 3 (100.00%) Customer-Centricity
1 3 (100.00%) Microsoft
1 3 (100.00%) Order Management

Customer Service Representative Skill Set
Co-Occurring Skills & Capabilities in Norfolk by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Processes & Methodologies
1 3 (100.00%) Chat Support
1 3 (100.00%) Customer Service
1 3 (100.00%) Customer-Centricity
1 3 (100.00%) Order Management
Vendors
1 3 (100.00%) Microsoft
Customer Service Representative jobs