Period
to 21 October 2017

The median contractor rate for a 3rd Line Support Technician was £225 per day in advertised job vacancies in England during the 6 months to 21 October 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Third Line Support Technician
UK > England
6 months to
21 Oct 2017
Same period 2016 Same period 2015
Rank 830 868 872
Rank change year-on-year +38 +4 -41
Contract jobs requiring a 3rd Line Support Technician 8 5 5
As % of all contract IT jobs advertised in England 0.009% 0.005% 0.005%
As % of the Job Titles category 0.009% 0.005% 0.005%
Number of daily rates quoted 3 4 5
England median daily rate £225 £300 £230
Median daily rate % change year-on-year -25.00% +30.43% +24.32%
10th Percentile £179 £275 £209
90th Percentile £248 £344 £283
UK median daily rate £225 £300 £240
% change year-on-year -25.00% +25.00% +29.73%
Number of hourly rates quoted 1 0 0
England median hourly rate £19.38 - -
UK median hourly rate £19.38 - -

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
England
Contract vacancies in England with a recognized job title 86585 93294 98958
% of contract IT jobs with a recognized job title 94.78% 94.83% 95.00%
Number of daily rates quoted 57439 61416 64019
England median daily rate £450 £425 £401
Median daily rate % change year-on-year +5.88% +6.12% +0.13%
10th Percentile £263 £256 £250
90th Percentile £625 £600 £590
UK median daily rate £440 £425 £400
% change year-on-year +3.53% +6.25% -
Number of hourly rates quoted 2542 2986 3839
England median hourly rate £18.70 £18.50 £17.77
Median hourly rate % change year-on-year +1.08% +4.11% +7.70%
10th Percentile £10.86 £10.50 £10.50
90th Percentile £48.75 £46.50 £44.05
UK median hourly rate £18.70 £18.39 £18.00
% change year-on-year +1.71% +2.14% +9.09%

3rd Line Support Technician
Job Vacancy Trend in England

Job postings that featured 3rd Line Support Technician in the job title as a percentage of all IT jobs advertised in England.

Job vacancy trend for 3rd Line Support Technician in England

3rd Line Support Technician
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 3rd Line Support Technician in England.

Contractor daily rate trend for 3rd Line Support Technician in England

3rd Line Support Technician
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 3rd Line Support Technician in England.

Contractor hourly rate trend for 3rd Line Support Technician in England

3rd Line Support Technician
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 3rd Line Support Technician within the England region over the 6 months to 21 October 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +18 2 - -
London +3 2 £250 -
North West - 2 £190 -
East of England - 2 £225 -
North of England - 2 £190 - 1
3rd Line Support Technician
UK

3rd Line Support Technician Skill Set
Top 30 Co-occurring IT Skills in England

For the 6 months to 21 October 2017, 3rd Line Support Technician contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring 3rd Line Support Technician in the job title.

1 6 (75.00%) Windows
2 5 (62.50%) Active Directory
3 3 (37.50%) Windows 10
3 3 (37.50%) Windows Server
3 3 (37.50%) Windows Server 2008
3 3 (37.50%) ITIL
4 2 (25.00%) Microsoft
4 2 (25.00%) SAN
4 2 (25.00%) Windows 7
4 2 (25.00%) Office 365
4 2 (25.00%) Windows Server 2012
5 1 (12.50%) Remote Desktop
5 1 (12.50%) DBS Check
5 1 (12.50%) Line Management
5 1 (12.50%) User Experience
5 1 (12.50%) Software Licensing
5 1 (12.50%) Skype
5 1 (12.50%) Driving Licence
5 1 (12.50%) Windows 8
5 1 (12.50%) ITIL V3
5 1 (12.50%) Change Control
5 1 (12.50%) Root Cause Analysis
5 1 (12.50%) Mac OS
5 1 (12.50%) Degree
5 1 (12.50%) Problem Management
5 1 (12.50%) Time Management
5 1 (12.50%) Android
5 1 (12.50%) Apple
5 1 (12.50%) Windows Server 2003
5 1 (12.50%) Configuration Management

3rd Line Support Technician Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (12.50%) SharePoint
Applications
1 1 (12.50%) Microsoft Office
Cloud Services
1 2 (25.00%) Office 365
Communications & Networking
1 2 (25.00%) SAN
2 1 (12.50%) Broadband
2 1 (12.50%) DHCP
2 1 (12.50%) DNS
2 1 (12.50%) Ethernet
2 1 (12.50%) Firewall
2 1 (12.50%) LAN
2 1 (12.50%) Remote Desktop
2 1 (12.50%) Skype
2 1 (12.50%) SNMP
2 1 (12.50%) TCP/IP
2 1 (12.50%) VoIP
2 1 (12.50%) WAN
2 1 (12.50%) Wireless
General
1 1 (12.50%) Finance
1 1 (12.50%) Law
1 1 (12.50%) Legal
1 1 (12.50%) Telecoms
Miscellaneous
1 1 (12.50%) Driving Licence
1 1 (12.50%) User Experience
Operating Systems
1 6 (75.00%) Windows
2 3 (37.50%) Windows 10
2 3 (37.50%) Windows Server
2 3 (37.50%) Windows Server 2008
3 2 (25.00%) Windows 7
3 2 (25.00%) Windows Server 2012
4 1 (12.50%) Android
4 1 (12.50%) Mac OS
4 1 (12.50%) Windows 2000
4 1 (12.50%) Windows 8
4 1 (12.50%) Windows Server 2003
Processes & Methodologies
1 3 (37.50%) ITIL
2 1 (12.50%) Change Control
2 1 (12.50%) Change Management
2 1 (12.50%) Configuration Management
2 1 (12.50%) ITIL V3
2 1 (12.50%) Line Management
2 1 (12.50%) Migration
2 1 (12.50%) PRINCE2
2 1 (12.50%) Problem Management
2 1 (12.50%) Root Cause Analysis
2 1 (12.50%) Software Licensing
2 1 (12.50%) Time Management
Qualifications
1 1 (12.50%) CCA
1 1 (12.50%) Citrix Certification
1 1 (12.50%) DBS Check
1 1 (12.50%) Degree
1 1 (12.50%) MCSA
1 1 (12.50%) Microsoft Certification
Quality Assurance & Compliance
1 1 (12.50%) GLP
1 1 (12.50%) Sarbanes-Oxley
System Software
1 5 (62.50%) Active Directory
Vendors
1 2 (25.00%) Microsoft
2 1 (12.50%) Apple
2 1 (12.50%) Cisco
2 1 (12.50%) Citrix
2 1 (12.50%) Dell
2 1 (12.50%) HP