Period
to 21 July 2017

The median contractor rate for a 3rd Line Support Technician was £225 per day in advertised job vacancies during the 6 months to 21 July 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Third Line Support Technician
UK
6 months to
21 Jul 2017
Same period 2016 Same period 2015
Rank 835 892 856
Rank change year-on-year +57 -36 +3
Contract jobs requiring a 3rd Line Support Technician 7 9 15
As % of all contract IT jobs advertised in the UK 0.007% 0.008% 0.013%
As % of the Job Titles category 0.008% 0.009% 0.014%
Number of daily rates quoted 3 7 11
UK median daily rate £225 £300 £230
Median daily rate % change year-on-year -25.00% +30.43% +24.32%
10th Percentile £179 £220 £206
90th Percentile £288 £354 £294
UK excluding London median daily rate £208 £300 £275
% change year-on-year -30.83% +9.09% +48.65%
Number of hourly rates quoted 2 0 6
UK median hourly rate £19.17 - £22.50
10th Percentile £17.54 - £17.63
90th Percentile £20.63 - £23.75
UK excluding London median hourly rate £19.17 - £22.50

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
UK
Contract job vacancies with a job title containing a recognized job role 90957 104552 107129
As % of all contract IT job vacancies advertised in the UK 94.84% 95.02% 94.85%
Number of daily rates quoted 58966 68005 66246
UK median daily rate £427 £425 £400
Median daily rate % change year-on-year +0.47% +6.25% +1.01%
10th Percentile £263 £256 £233
90th Percentile £619 £600 £588
UK excluding London median daily rate £400 £388 £375
% change year-on-year +3.23% +3.33% +7.14%
Number of hourly rates quoted 2923 3123 4144
UK median hourly rate £18.50 £19.00 £17.50
Median hourly rate % change year-on-year -2.63% +8.57% +2.94%
10th Percentile £10.88 £10.50 £10.47
90th Percentile £50.00 £47.39 £44.93
UK excluding London median hourly rate £17.50 £19.00 £17.00
% change year-on-year -7.89% +11.76% +3.03%

3rd Line Support Technician
Job Vacancy Trend

Job postings that featured 3rd Line Support Technician in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for 3rd Line Support Technician in the UK

3rd Line Support Technician
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 3rd Line Support Technician.

Contractor daily rate trend for 3rd Line Support Technician in the UK

3rd Line Support Technician
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing 3rd Line Support Technician over the 6 months to 21 July 2017.

Contractor daily rate histogram for 3rd Line Support Technician in the UK

3rd Line Support Technician
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 3rd Line Support Technician.

Contractor hourly rate trend for 3rd Line Support Technician in the UK

3rd Line Support Technician
Top 7 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 3rd Line Support Technician within the UK over the 6 months to 21 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +55 7 £225 -25.00% 2
UK excluding London +53 5 £208 -30.83% 2
East of England - 3 £225 - 1
London +18 2 £300 -
North of England +60 1 £190 -15.56%
South East +31 1 - -
North West +29 1 £190 -15.56%

3rd Line Support Technician Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 21 July 2017, 3rd Line Support Technician contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring 3rd Line Support Technician in the job title.

1 5 (71.43%) Windows
2 4 (57.14%) Office 365
3 3 (42.86%) Microsoft Office
3 3 (42.86%) Microsoft
3 3 (42.86%) SAN
3 3 (42.86%) Change Management
4 2 (28.57%) Finance
4 2 (28.57%) Configuration Management
4 2 (28.57%) Problem Management
4 2 (28.57%) Windows Server 2008
4 2 (28.57%) Windows 7
4 2 (28.57%) Active Directory
4 2 (28.57%) ITIL
4 2 (28.57%) SharePoint
4 2 (28.57%) Change Control
4 2 (28.57%) Windows Server 2012
4 2 (28.57%) User Experience
4 2 (28.57%) Windows 10
4 2 (28.57%) Remote Desktop
5 1 (14.29%) DBS Check
5 1 (14.29%) BPSS Clearance
5 1 (14.29%) Disclosure Scotland
5 1 (14.29%) Software Licensing
5 1 (14.29%) Skype
5 1 (14.29%) Driving Licence
5 1 (14.29%) Kalman Filter
5 1 (14.29%) Line Management
5 1 (14.29%) Root Cause Analysis
5 1 (14.29%) Apple iOS
5 1 (14.29%) Windows 8

3rd Line Support Technician Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (28.57%) SharePoint
Applications
1 3 (42.86%) Microsoft Office
Cloud Services
1 4 (57.14%) Office 365
2 1 (14.29%) Microsoft Azure
Communications & Networking
1 3 (42.86%) SAN
2 2 (28.57%) Remote Desktop
3 1 (14.29%) Broadband
3 1 (14.29%) DHCP
3 1 (14.29%) DNS
3 1 (14.29%) Ethernet
3 1 (14.29%) Firewall
3 1 (14.29%) LAN
3 1 (14.29%) Skype
3 1 (14.29%) SNMP
3 1 (14.29%) VoIP
3 1 (14.29%) WAN
3 1 (14.29%) Wireless
General
1 2 (28.57%) Finance
2 1 (14.29%) Back Office
2 1 (14.29%) Law
2 1 (14.29%) Legal
2 1 (14.29%) Telecoms
Miscellaneous
1 2 (28.57%) User Experience
2 1 (14.29%) Driving Licence
Operating Systems
1 5 (71.43%) Windows
2 2 (28.57%) Windows 10
2 2 (28.57%) Windows 7
2 2 (28.57%) Windows Server 2008
2 2 (28.57%) Windows Server 2012
3 1 (14.29%) Apple iOS
3 1 (14.29%) Windows 2000
3 1 (14.29%) Windows 8
3 1 (14.29%) Windows Server
3 1 (14.29%) Windows Server 2003
Processes & Methodologies
1 3 (42.86%) Change Management
2 2 (28.57%) Change Control
2 2 (28.57%) Configuration Management
2 2 (28.57%) ITIL
2 2 (28.57%) Problem Management
3 1 (14.29%) Email Filtering
3 1 (14.29%) Kalman Filter
3 1 (14.29%) Line Management
3 1 (14.29%) Migration
3 1 (14.29%) Project Management
3 1 (14.29%) Root Cause Analysis
3 1 (14.29%) Software Licensing
Qualifications
1 1 (14.29%) BPSS Clearance
1 1 (14.29%) DBS Check
1 1 (14.29%) Degree
Quality Assurance & Compliance
1 1 (14.29%) Disclosure Scotland
1 1 (14.29%) GLP
1 1 (14.29%) Sarbanes-Oxley
System Software
1 2 (28.57%) Active Directory
Vendors
1 3 (42.86%) Microsoft
2 1 (14.29%) Capita
2 1 (14.29%) Cisco