Period
to 19 January 2018

The median contractor rate for a 3rd Line Support Technician was £263 per day in advertised job vacancies during the 6 months to 19 January 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Third Line Support Technician
UK
6 months to
19 Jan 2018
Same period 2017 Same period 2016
Rank 849 851 864
Rank change year-on-year +2 +13 -20
Contract jobs requiring a 3rd Line Support Technician 6 2 3
As % of all contract IT jobs advertised in the UK 0.006% 0.002% 0.003%
As % of the Job Titles category 0.006% 0.002% 0.003%
Number of daily rates quoted 2 0 3
UK median daily rate £263 - £200
10th Percentile £251 - £175
90th Percentile £284 - £265
UK excluding London median daily rate £275 - £200
Number of hourly rates quoted 0 1 0
UK median hourly rate - £19.66 -
UK excluding London median hourly rate - £19.66 -

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
UK
Contract vacancies in the UK with a recognized job title 95,011 91,868 102,819
% of contract IT jobs with a recognized job title 94.81% 94.80% 94.96%
Number of daily rates quoted 63,133 59,980 65,551
UK median daily rate £450 £425 £413
Median daily rate % change year-on-year +5.88% +3.03% +3.13%
10th Percentile £260 £253 £250
90th Percentile £625 £600 £599
UK excluding London median daily rate £400 £400 £380
% change year-on-year - +5.26% +2.70%
Number of hourly rates quoted 2,784 3,231 3,883
UK median hourly rate £18.36 £18.00 £18.68
Median hourly rate % change year-on-year +2.01% -3.64% +13.21%
10th Percentile £10.75 £10.50 £10.50
90th Percentile £47.83 £47.00 £47.28
UK excluding London median hourly rate £17.50 £17.50 £18.00
% change year-on-year - -2.78% +9.09%

3rd Line Support Technician
Job Vacancy Trend

Job postings that featured 3rd Line Support Technician in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for 3rd Line Support Technician in the UK

3rd Line Support Technician
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 3rd Line Support Technician.

Contractor daily rate trend for 3rd Line Support Technician in the UK

3rd Line Support Technician
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 3rd Line Support Technician.

Contractor hourly rate trend for 3rd Line Support Technician in the UK

3rd Line Support Technician
Top 8 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 3rd Line Support Technician within the UK over the 6 months to 19 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
UK excluding London +7 5 £275 - 6
England 0 5 £250 - 7
North of England +36 2 - - 1
South East - 2 - - 3
North West +3 1 - - 1
London -34 1 £250 - 1
North East - 1 - -
Northern Ireland - 1 £275 -

3rd Line Support Technician Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 19 January 2018, 3rd Line Support Technician contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring 3rd Line Support Technician in the job title.

1 3 (50.00%) Windows Server
1 3 (50.00%) Microsoft
1 3 (50.00%) Active Directory
1 3 (50.00%) Windows
2 2 (33.33%) ITIL
2 2 (33.33%) Windows 10
2 2 (33.33%) Windows Server 2008
2 2 (33.33%) Windows 7
3 1 (16.67%) Structured Programming
3 1 (16.67%) ITIL V3
3 1 (16.67%) Windows Server 2012
3 1 (16.67%) AngularJS
3 1 (16.67%) Oracle Database
3 1 (16.67%) Relational Database
3 1 (16.67%) Mac OS
3 1 (16.67%) PRINCE2
3 1 (16.67%) Unix
3 1 (16.67%) Oracle Database 10g
3 1 (16.67%) Law
3 1 (16.67%) JasperReports
3 1 (16.67%) Dynamics CRM
3 1 (16.67%) Time Management
3 1 (16.67%) Android
3 1 (16.67%) HP
3 1 (16.67%) Dell
3 1 (16.67%) Citrix
3 1 (16.67%) CCA
3 1 (16.67%) Citrix Certification
3 1 (16.67%) Microsoft Certification
3 1 (16.67%) Apple

3rd Line Support Technician Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 1 (16.67%) Dynamics CRM
Communications & Networking
1 1 (16.67%) TCP/IP
Database & Business Intelligence
1 1 (16.67%) JasperReports
1 1 (16.67%) Oracle Database
1 1 (16.67%) Oracle Database 10g
1 1 (16.67%) Oracle Reports
1 1 (16.67%) Relational Database
1 1 (16.67%) SQL Server
Development Applications
1 1 (16.67%) Oracle Forms
General
1 1 (16.67%) Law
Libraries, Frameworks & Software Standards
1 1 (16.67%) .NET
1 1 (16.67%) AngularJS
1 1 (16.67%) JDBC
1 1 (16.67%) XML
Operating Systems
1 3 (50.00%) Windows
1 3 (50.00%) Windows Server
2 2 (33.33%) Windows 10
2 2 (33.33%) Windows 7
2 2 (33.33%) Windows Server 2008
3 1 (16.67%) Android
3 1 (16.67%) Linux
3 1 (16.67%) Mac OS
3 1 (16.67%) Unix
3 1 (16.67%) Windows Server 2012
Processes & Methodologies
1 2 (33.33%) ITIL
2 1 (16.67%) CRM
2 1 (16.67%) ITIL V3
2 1 (16.67%) PRINCE2
2 1 (16.67%) Structured Programming
2 1 (16.67%) Time Management
Programming Languages
1 1 (16.67%) C#
1 1 (16.67%) Java
1 1 (16.67%) JavaScript
1 1 (16.67%) Shell Script
Qualifications
1 1 (16.67%) CCA
1 1 (16.67%) Citrix Certification
1 1 (16.67%) MCSA
1 1 (16.67%) Microsoft Certification
Quality Assurance & Compliance
1 1 (16.67%) SLA
System Software
1 3 (50.00%) Active Directory
Vendors
1 3 (50.00%) Microsoft
2 1 (16.67%) Apple
2 1 (16.67%) Citrix
2 1 (16.67%) Dell
2 1 (16.67%) HP
2 1 (16.67%) Oracle
2 1 (16.67%) Remedy