Period
to 21 September 2020

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for Cisco UCCX skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Cisco UCCX over the 6 months to 21 September 2020 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Cisco Unified Contact Center Express (Unified CCX)
UK > England
6 months to
21 Sep 2020
Same period 2019 Same period 2018
Rank 459 764 838
Rank change year-on-year +305 +74 -52
Contract jobs citing Cisco UCCX 9 36 51
As % of all contract jobs advertised in England 0.035% 0.045% 0.054%
As % of the Systems Management category 0.22% 0.30% 0.39%
Number of daily rates quoted 9 17 40
Median daily rate £455 £375 £400
Median daily rate % change year-on-year +21.33% -6.25% -5.88%
10th Percentile £335 £295 £221
90th Percentile £703 £560 £465
UK median daily rate £375 £375 £400
% change year-on-year - -6.25% -5.88%
Number of hourly rates quoted 1 1 1
Median hourly rate £35.00 £40.00 £15.00
Median hourly rate % change year-on-year -12.50% +166.67% +7.51%
UK median hourly rate £35.00 £40.00 £15.00
% change year-on-year -12.50% +166.67% +7.51%

Cisco UCCX is in the Systems Management category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for systems management skills.

All Systems Management Skills
England
Contract vacancies with a requirement for systems management skills 4,060 11,967 13,086
As % of all contract IT jobs advertised in England 15.82% 14.87% 13.94%
Number of daily rates quoted 2,626 8,117 8,869
Median daily rate £500 £500 £500
10th Percentile £313 £300 £300
90th Percentile £675 £675 £650
UK median daily rate £500 £500 £488
% change year-on-year - +2.56% +4.84%
Number of hourly rates quoted 111 274 374
Median hourly rate £35.00 £20.70 £18.70
Median hourly rate % change year-on-year +69.10% +10.68% +6.86%
10th Percentile £12.76 £12.46 £12.25
90th Percentile £47.50 £53.31 £47.00
Median hourly rate £35.00 £21.50 £18.70
% change year-on-year +62.79% +14.97% +3.89%

Cisco UCCX
Job Vacancy Trend in England

Job postings citing Cisco UCCX as a proportion of all IT jobs advertised in England.

Job vacancy trend for Cisco UCCX in England

Cisco UCCX
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing Cisco UCCX in England.

Daily rate trend for Cisco UCCX in England

Cisco UCCX
Daily Rate Histogram in England

Daily rate distribution for jobs citing Cisco UCCX in England over the 6 months to 21 September 2020.

Daily rate histogram for Cisco UCCX in England

Cisco UCCX
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing Cisco UCCX in England.

Hourly rate trend for Cisco UCCX in England

Cisco UCCX
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Cisco UCCX within the England region over the 6 months to 21 September 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +206 5 £685 +51.38% 1
South East +198 4 £375 +9.09% 1
Cisco UCCX
UK

For the 6 months to 21 September 2020, IT contractor jobs citing Cisco UCCX also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region with a requirement for Cisco UCCX.

1 9 (100.00%) Cisco
2 7 (77.78%) CCNP
2 7 (77.78%) Cisco Certification
2 7 (77.78%) Cisco CUCM
3 5 (55.56%) Video Conferencing
3 5 (55.56%) VoIP
4 4 (44.44%) LAN
4 4 (44.44%) WAN
4 4 (44.44%) SNMP
4 4 (44.44%) VPN
4 4 (44.44%) DNS
4 4 (44.44%) SSL
4 4 (44.44%) Juniper
4 4 (44.44%) CheckPoint
4 4 (44.44%) MPLS
4 4 (44.44%) BGP
4 4 (44.44%) DSL
4 4 (44.44%) Firewall
4 4 (44.44%) SolarWinds
4 4 (44.44%) Azure
4 4 (44.44%) AWS
4 4 (44.44%) F5
4 4 (44.44%) VLAN
4 4 (44.44%) F5 BIG-IP LTM
4 4 (44.44%) Cisco ISE
4 4 (44.44%) Meraki
4 4 (44.44%) Software-Defined Networking
4 4 (44.44%) Check Point GAiA
5 3 (33.33%) Problem-Solving
5 3 (33.33%) CCIE Collaboration

Cisco UCCX
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 4 (44.44%) AWS
1 4 (44.44%) Azure
Communications & Networking
1 5 (55.56%) VoIP
2 4 (44.44%) BGP
2 4 (44.44%) Cisco ISE
2 4 (44.44%) DNS
2 4 (44.44%) DSL
2 4 (44.44%) F5 BIG-IP LTM
2 4 (44.44%) Firewall
2 4 (44.44%) LAN
2 4 (44.44%) MPLS
2 4 (44.44%) SNMP
2 4 (44.44%) Software-Defined Networking
2 4 (44.44%) SSL
2 4 (44.44%) VLAN
2 4 (44.44%) VPN
2 4 (44.44%) WAN
3 3 (33.33%) PBX
3 3 (33.33%) WebEx
3 3 (33.33%) WLAN
4 2 (22.22%) ISDN
Database & Business Intelligence
1 2 (22.22%) Geospatial Data
General
1 2 (22.22%) Finance
1 2 (22.22%) Public Sector
1 2 (22.22%) Telecoms
Job Titles
1 4 (44.44%) Network Engineer
1 4 (44.44%) Senior Network Engineer
2 3 (33.33%) Architect
3 2 (22.22%) 2nd Line Engineer
3 2 (22.22%) Lead Architect
3 2 (22.22%) Support Engineer
3 2 (22.22%) Telecoms Engineer
4 1 (11.11%) 2nd Line Support
4 1 (11.11%) 2nd Line Support Engineer
4 1 (11.11%) Cisco Architect
4 1 (11.11%) Cisco Engineer
4 1 (11.11%) Lead Network Engineer
4 1 (11.11%) Network Support
4 1 (11.11%) Network Support Engineer
4 1 (11.11%) Senior Network Support
4 1 (11.11%) Senior Network Support Engineer
4 1 (11.11%) Senior Support Engineer
4 1 (11.11%) Solutions Architect
4 1 (11.11%) Technical Leader
4 1 (11.11%) Telecoms Support Engineer
Miscellaneous
1 5 (55.56%) Video Conferencing
Operating Systems
1 4 (44.44%) Check Point GAiA
Processes & Methodologies
1 3 (33.33%) Problem Management
1 3 (33.33%) Problem-Solving
2 2 (22.22%) Mobile Device Management
3 1 (11.11%) Root Cause Analysis
Qualifications
1 7 (77.78%) CCNP
1 7 (77.78%) Cisco Certification
2 3 (33.33%) CCIE
2 3 (33.33%) CCIE Collaboration
2 3 (33.33%) CCNA
Systems Management
1 7 (77.78%) Cisco CUCM
2 2 (22.22%) AirWatch
Vendors
1 9 (100.00%) Cisco
2 4 (44.44%) CheckPoint
2 4 (44.44%) F5
2 4 (44.44%) Juniper
2 4 (44.44%) Meraki
2 4 (44.44%) SolarWinds
3 3 (33.33%) Avaya
3 3 (33.33%) Microsoft
3 3 (33.33%) Polycom
3 3 (33.33%) Tandberg
4 2 (22.22%) Sophos