Period
to 23 November 2017

The following table provides summary statistics for contract job vacancies with a requirement for Cisco UCCX skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Cisco UCCX over the 6 months to 23 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Cisco Unified Contact Center Express (Unified CCX)
UK
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 839 810 757
Rank change year-on-year -29 -53 +78
Contract jobs citing Cisco UCCX 48 81 138
As % of all contract IT jobs advertised in the UK 0.047% 0.077% 0.12%
As % of the Systems Management category 0.41% 0.70% 1.41%
Number of daily rates quoted 21 55 81
UK median daily rate £450 £425 £400
Median daily rate % change year-on-year +5.88% +6.25% +22.14%
10th Percentile £313 £226 £280
90th Percentile £525 £511 £488
UK excluding London median daily rate £375 £450 £360
% change year-on-year -16.67% +25.00% -8.86%
Number of hourly rates quoted 4 2 0
UK median hourly rate £13.95 £19.88 -
Median hourly rate % change year-on-year -29.80% - -
UK excluding London median hourly rate £13.95 £28.00 -
% change year-on-year -50.17% - -

Cisco UCCX is in the Systems Management category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for systems management skills.

All Systems Management Skills
UK
Contract vacancies with a requirement for systems management skills 11664 11633 9758
As % of all contract IT jobs advertised in the UK 11.31% 11.05% 8.59%
Number of daily rates quoted 7893 7438 5957
UK median daily rate £475 £445 £400
Median daily rate % change year-on-year +6.74% +11.25% +3.36%
10th Percentile £263 £260 £231
90th Percentile £625 £588 £574
UK excluding London median daily rate £418 £400 £375
% change year-on-year +4.38% +6.67% +7.14%
Number of hourly rates quoted 287 269 333
UK median hourly rate £17.50 £20.73 £19.03
Median hourly rate % change year-on-year -15.58% +8.93% -2.41%
10th Percentile £10.97 £12.50 £11.17
90th Percentile £47.50 £43.28 £43.00
UK excluding London median hourly rate £15.73 £21.63 £19.03
% change year-on-year -27.26% +13.64% -5.13%

Cisco UCCX
Job Vacancy Trend

Job postings citing Cisco UCCX as a percentage of all IT jobs advertised.

Job vacancy trend for Cisco UCCX in the UK

Cisco UCCX
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Cisco UCCX.

Contractor daily rate trend for Cisco UCCX in the UK

Cisco UCCX
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Cisco UCCX over the 6 months to 23 November 2017.

Contractor daily rate histogram for Cisco UCCX in the UK

Cisco UCCX
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Cisco UCCX.

Contractor hourly rate trend for Cisco UCCX in the UK

Cisco UCCX
Top 11 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Cisco UCCX within the UK over the 6 months to 23 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -19 46 £450 +5.88% 6
London -25 27 £475 +5.56% 2
UK excluding London +7 20 £375 -16.67% 4
West Midlands +40 7 £240 - 2
Midlands +28 7 £240 -4.00% 4
North of England +58 4 £365 +1.39%
Yorkshire +19 4 £365 +1.39%
South East -16 4 £450 -2.70%
East of England -23 3 £450 +16.88%
South West -7 1 - -
Northern Ireland - 1 - -

For the 6 months to 23 November 2017, IT contractor jobs citing Cisco UCCX also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for Cisco UCCX.

1 46 (95.83%) Cisco
2 31 (64.58%) Cisco CUCM
3 28 (58.33%) Cisco Certification
4 24 (50.00%) CCNP
5 22 (45.83%) Finance
5 22 (45.83%) Cisco UCCE
6 20 (41.67%) VoIP
7 19 (39.58%) XMPP
8 17 (35.42%) Banking
8 17 (35.42%) CCIE
9 14 (29.17%) CCVP
10 13 (27.08%) Unified Communications
10 13 (27.08%) Wireless
11 12 (25.00%) Skype for Business
12 10 (20.83%) Red Box
12 10 (20.83%) CCNP Voice
12 10 (20.83%) Cisco IOS
12 10 (20.83%) Migration
12 10 (20.83%) EIGRP
12 10 (20.83%) WAN
13 9 (18.75%) LAN
13 9 (18.75%) CCNA
13 9 (18.75%) Microsoft
13 9 (18.75%) MPLS
13 9 (18.75%) BGP
13 9 (18.75%) Video Conferencing
14 8 (16.67%) Clustering
14 8 (16.67%) OSPF
14 8 (16.67%) Service Delivery
14 8 (16.67%) Firewall

Cisco UCCX
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (25.00%) Skype for Business
2 7 (14.58%) CMS
3 4 (8.33%) Apache
Communications & Networking
1 20 (41.67%) VoIP
2 13 (27.08%) Unified Communications
2 13 (27.08%) Wireless
3 10 (20.83%) Cisco IOS
3 10 (20.83%) EIGRP
3 10 (20.83%) WAN
4 9 (18.75%) BGP
4 9 (18.75%) LAN
4 9 (18.75%) MPLS
5 8 (16.67%) Firewall
5 8 (16.67%) OSPF
5 8 (16.67%) PBX
6 7 (14.58%) Cisco ASA
6 7 (14.58%) DNS
6 7 (14.58%) Telepresence
7 6 (12.50%) IP Telephony
8 5 (10.42%) Network Security
8 5 (10.42%) PABX
9 4 (8.33%) Asterisk PBX
9 4 (8.33%) Reverse Proxy
Development Applications
1 4 (8.33%) Metasploit
General
1 22 (45.83%) Finance
2 17 (35.42%) Banking
3 6 (12.50%) Telecoms
4 2 (4.17%) Investment Banking
5 1 (2.08%) Legal
Job Titles
1 21 (43.75%) Cisco Engineer
2 18 (37.50%) Voice Engineer
3 12 (25.00%) Cisco Voice Engineer
4 11 (22.92%) Unified Communications Engineer
5 5 (10.42%) Consultant
5 5 (10.42%) Network Engineer
6 4 (8.33%) Cisco Network Engineer
6 4 (8.33%) Senior Cisco Engineer
6 4 (8.33%) Telephony Engineer
7 3 (6.25%) Network Consultant
7 3 (6.25%) Network Support
8 2 (4.17%) Architect
8 2 (4.17%) Collaboration Consultant
8 2 (4.17%) Collaboration Engineer
8 2 (4.17%) Infrastructure Engineer
8 2 (4.17%) Senior Cisco Network Engineer
8 2 (4.17%) Senior Network Engineer
8 2 (4.17%) Senior Voice Engineer
8 2 (4.17%) Support Officer
8 2 (4.17%) Voice Network Engineer
Libraries, Frameworks & Software Standards
1 19 (39.58%) XMPP
2 4 (8.33%) LAMP
3 3 (6.25%) 802.1X
Miscellaneous
1 9 (18.75%) Video Conferencing
2 8 (16.67%) Clustering
3 4 (8.33%) PKI
4 3 (6.25%) Blackberry
4 3 (6.25%) Management Information System
5 2 (4.17%) Data Centre
6 1 (2.08%) Digital Signage
6 1 (2.08%) IPTV
6 1 (2.08%) IVR
6 1 (2.08%) Media Streaming
6 1 (2.08%) RIA
Operating Systems
1 4 (8.33%) Unix
Processes & Methodologies
1 10 (20.83%) Migration
2 8 (16.67%) Service Delivery
3 7 (14.58%) ITIL
4 5 (10.42%) Load Balancing
5 4 (8.33%) Asset Management
5 4 (8.33%) Configuration Management
5 4 (8.33%) Integration Testing
5 4 (8.33%) Line Management
5 4 (8.33%) Open Source
5 4 (8.33%) Presales
6 3 (6.25%) Change Control
6 3 (6.25%) Coaching
6 3 (6.25%) Network Security Management
6 3 (6.25%) PRINCE2
6 3 (6.25%) Security Management
7 2 (4.17%) BCP
7 2 (4.17%) Business Continuity
7 2 (4.17%) Disaster Recovery
7 2 (4.17%) ITIL V3
7 2 (4.17%) Supplier Management
Programming Languages
1 5 (10.42%) SQL
2 1 (2.08%) C
Qualifications
1 28 (58.33%) Cisco Certification
2 24 (50.00%) CCNP
3 17 (35.42%) CCIE
4 14 (29.17%) CCVP
5 10 (20.83%) CCNP Voice
6 9 (18.75%) CCNA
7 7 (14.58%) CCIE Collaboration
8 1 (2.08%) CCDE
8 1 (2.08%) CCDP
8 1 (2.08%) CCIE Routing and Switching
8 1 (2.08%) CCIE Wireless
8 1 (2.08%) ITIL Certification
8 1 (2.08%) ITIL Foundation Certificate
8 1 (2.08%) Security Cleared
Quality Assurance & Compliance
1 2 (4.17%) QA
1 2 (4.17%) SLA
2 1 (2.08%) COBIT
System Software
1 8 (16.67%) Active Directory
2 4 (8.33%) iptables
2 4 (8.33%) Postfix
2 4 (8.33%) Samba
2 4 (8.33%) Squid
3 1 (2.08%) VMware Infrastructure
Systems Management
1 31 (64.58%) Cisco CUCM
2 22 (45.83%) Cisco UCCE
3 4 (8.33%) Nessus
3 4 (8.33%) Nmap
4 1 (2.08%) Cisco CME
Vendors
1 46 (95.83%) Cisco
2 10 (20.83%) Red Box
3 9 (18.75%) Microsoft
4 5 (10.42%) NICE Systems
5 4 (8.33%) NEC
6 2 (4.17%) Avaya
6 2 (4.17%) BT
6 2 (4.17%) CheckPoint
6 2 (4.17%) Palo Alto
6 2 (4.17%) Speakerbus
7 1 (2.08%) Acme Packet
7 1 (2.08%) Citrix
7 1 (2.08%) Fortinet
7 1 (2.08%) Mitel
7 1 (2.08%) Oracle
7 1 (2.08%) Sonus
7 1 (2.08%) Tandberg
7 1 (2.08%) VMware