Period
to 14 December 2018

The following table provides summary statistics for contract job vacancies with a requirement for Cisco UCCX skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Cisco UCCX over the 6 months to 14 December 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Cisco Unified Contact Center Express (Unified CCX)
UK
6 months to
14 Dec 2018
Same period 2017 Same period 2016
Rank 847 838 806
Rank change year-on-year -9 -32 -13
Contract jobs citing Cisco UCCX 56 50 83
As % of all contract IT jobs advertised in the UK 0.053% 0.048% 0.081%
As % of the Systems Management category 0.37% 0.41% 0.71%
Number of daily rates quoted 44 22 57
UK median daily rate £400 £450 £450
Median daily rate % change year-on-year -11.11% - +20.00%
10th Percentile £208 £322 £227
90th Percentile £538 £525 £508
UK excluding London median daily rate £400 £408 £450
% change year-on-year -1.84% -9.44% +32.35%
Number of hourly rates quoted 0 4 2
UK median hourly rate - £13.95 £19.88
Median hourly rate % change year-on-year - -29.80% -
UK excluding London median hourly rate - £13.95 £28.00
% change year-on-year - -50.17% -

Cisco UCCX is in the Systems Management category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for systems management skills.

All Systems Management Skills
UK
Contract vacancies with a requirement for systems management skills 15,244 12,209 11,721
As % of all contract IT jobs advertised in the UK 14.53% 11.83% 11.37%
Number of daily rates quoted 10,264 8,271 7,490
UK median daily rate £500 £475 £450
Median daily rate % change year-on-year +5.26% +5.56% +9.09%
10th Percentile £301 £263 £263
90th Percentile £650 £625 £588
UK excluding London median daily rate £445 £423 £400
% change year-on-year +5.33% +5.63% +6.67%
Number of hourly rates quoted 388 282 270
UK median hourly rate £17.50 £17.50 £20.87
Median hourly rate % change year-on-year - -16.13% +8.31%
10th Percentile £12.25 £11.25 £12.73
90th Percentile £47.00 £47.50 £55.00
UK excluding London median hourly rate £17.50 £16.19 £21.63
% change year-on-year +8.09% -25.13% +13.64%

Cisco UCCX
Job Vacancy Trend

Job postings citing Cisco UCCX as a percentage of all IT jobs advertised.

Job vacancy trend for Cisco UCCX in the UK

Cisco UCCX
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Cisco UCCX.

Contractor daily rate trend for Cisco UCCX in the UK

Cisco UCCX
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Cisco UCCX over the 6 months to 14 December 2018.

Contractor daily rate histogram for Cisco UCCX in the UK

Cisco UCCX
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Cisco UCCX.

Contractor hourly rate trend for Cisco UCCX in the UK

Cisco UCCX
Top 12 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Cisco UCCX within the UK over the 6 months to 14 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +10 55 £400 -11.11% 11
UK excluding London -20 31 £400 -1.84% 8
London +12 24 £400 -15.79% 4
South East +7 17 £400 -17.95% 1
East of England -4 4 £126 -72.06%
South West -27 4 £200 - 2
North of England -11 3 £438 +19.86% 2
Midlands -24 3 £325 -18.75% 2
East Midlands +9 2 £325 -20.25%
Yorkshire -16 2 £438 +19.86%
West Midlands -30 1 - - 2
North West - 1 £403 - 2

For the 6 months to 14 December 2018, IT contractor jobs citing Cisco UCCX also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads with a requirement for Cisco UCCX.

1 55 (98.21%) Cisco
2 35 (62.50%) Cisco CUCM
3 27 (48.21%) CCNP
3 27 (48.21%) Cisco Certification
4 17 (30.36%) VoIP
4 17 (30.36%) Firewall
5 14 (25.00%) H.323
6 13 (23.21%) OSPF
6 13 (23.21%) BGP
6 13 (23.21%) Microsoft
6 13 (23.21%) IP Telephony
6 13 (23.21%) Finance
6 13 (23.21%) Cisco UCCE
6 13 (23.21%) Unified Communications
7 12 (21.43%) Wireless
7 12 (21.43%) DHCP
7 12 (21.43%) DNS
8 11 (19.64%) XMPP
8 11 (19.64%) Red Box
9 10 (17.86%) WAN
10 9 (16.07%) Active Directory
10 9 (16.07%) CCIE
10 9 (16.07%) LAN
10 9 (16.07%) MGCP
10 9 (16.07%) RTP
10 9 (16.07%) SCCP
10 9 (16.07%) Video Conferencing
11 8 (14.29%) CCNA
11 8 (14.29%) Cisco Nexus
12 7 (12.50%) Multicast

Cisco UCCX
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (10.71%) CMS
2 3 (5.36%) Skype for Business
3 2 (3.57%) Exchange Server 2010
3 2 (3.57%) MS Exchange
Applications
1 2 (3.57%) Microsoft Excel
1 2 (3.57%) Microsoft Office
1 2 (3.57%) Microsoft PowerPoint
1 2 (3.57%) MS Visio
Cloud Services
1 2 (3.57%) Office 365
2 1 (1.79%) Amazon AWS
2 1 (1.79%) Microsoft Azure
Communications & Networking
1 17 (30.36%) Firewall
1 17 (30.36%) VoIP
2 14 (25.00%) H.323
3 13 (23.21%) BGP
3 13 (23.21%) IP Telephony
3 13 (23.21%) OSPF
3 13 (23.21%) Unified Communications
4 12 (21.43%) DHCP
4 12 (21.43%) DNS
4 12 (21.43%) Wireless
5 10 (17.86%) WAN
6 9 (16.07%) LAN
6 9 (16.07%) MGCP
6 9 (16.07%) RTP
6 9 (16.07%) SCCP
7 8 (14.29%) Cisco Nexus
8 7 (12.50%) Cisco ASA
8 7 (12.50%) MPLS
8 7 (12.50%) Multicast
9 6 (10.71%) ISDN
Development Applications
1 2 (3.57%) Eclipse
General
1 13 (23.21%) Finance
2 7 (12.50%) Telecoms
3 4 (7.14%) Banking
4 2 (3.57%) Electronics
4 2 (3.57%) Manufacturing
4 2 (3.57%) Marketing
5 1 (1.79%) Billing
Job Titles
1 16 (28.57%) Cisco Engineer
2 13 (23.21%) Network Engineer
3 11 (19.64%) Consultant
4 6 (10.71%) Network Specialist
4 6 (10.71%) Unified Communications Engineer
4 6 (10.71%) Voice Engineer
5 5 (8.93%) Cisco Voice Engineer
5 5 (8.93%) Senior Consultant
5 5 (8.93%) Telephony Engineer
6 4 (7.14%) Network Security Specialist
6 4 (7.14%) Security Specialist
6 4 (7.14%) Support Engineer
6 4 (7.14%) Unified Communications Consultant
7 3 (5.36%) Cisco VoIP Engineer
7 3 (5.36%) Network Consultant
7 3 (5.36%) Network Technician
7 3 (5.36%) Project Engineer
7 3 (5.36%) Senior Network Consultant
7 3 (5.36%) VoIP Engineer
8 2 (3.57%) Architect
Libraries, Frameworks & Software Standards
1 11 (19.64%) XMPP
2 4 (7.14%) VXML
3 3 (5.36%) 802.1X
Miscellaneous
1 9 (16.07%) Video Conferencing
2 6 (10.71%) IVR
3 2 (3.57%) Cyberthreat
3 2 (3.57%) Data Centre
3 2 (3.57%) Handset
3 2 (3.57%) NHS
3 2 (3.57%) Self-Motivation
3 2 (3.57%) Smartphone
4 1 (1.79%) BBC
4 1 (1.79%) RIA
4 1 (1.79%) Social Media
Operating Systems
1 6 (10.71%) Windows
2 4 (7.14%) Windows Server
3 2 (3.57%) Windows 7
4 1 (1.79%) Linux
Processes & Methodologies
1 6 (10.71%) Problem Management
1 6 (10.71%) Root Cause Analysis
2 5 (8.93%) High Availability
3 4 (7.14%) ITIL
3 4 (7.14%) Mentoring
3 4 (7.14%) Migration
3 4 (7.14%) Process Improvement
3 4 (7.14%) Service Management
4 3 (5.36%) CAD
4 3 (5.36%) WFM
5 2 (3.57%) Change Management
5 2 (3.57%) Digital Marketing
5 2 (3.57%) Disaster Recovery
5 2 (3.57%) ITSM
5 2 (3.57%) Programme Management
5 2 (3.57%) Project Management
5 2 (3.57%) Resource Management
5 2 (3.57%) Risk Management
5 2 (3.57%) Security Management
5 2 (3.57%) Service Delivery
Programming Languages
1 6 (10.71%) PowerShell
2 4 (7.14%) SQL
3 3 (5.36%) C
Qualifications
1 27 (48.21%) CCNP
1 27 (48.21%) Cisco Certification
2 9 (16.07%) CCIE
3 8 (14.29%) CCNA
4 6 (10.71%) CCNP Voice
5 2 (3.57%) ITIL Certification
5 2 (3.57%) MCSE
5 2 (3.57%) Microsoft Certification
6 1 (1.79%) CCDP
6 1 (1.79%) CCIE Collaboration
6 1 (1.79%) Security Cleared
Quality Assurance & Compliance
1 5 (8.93%) SLA
2 2 (3.57%) PCI DSS
2 2 (3.57%) PMO
System Software
1 9 (16.07%) Active Directory
2 7 (12.50%) VMware Infrastructure
3 6 (10.71%) ProxySG
4 4 (7.14%) Hyper-V
5 1 (1.79%) Virtual Machines
Systems Management
1 35 (62.50%) Cisco CUCM
2 13 (23.21%) Cisco UCCE
3 4 (7.14%) SCCM
4 3 (5.36%) Cisco Prime
5 2 (3.57%) Systems Management Server (SMS)
6 1 (1.79%) Cisco CME
Vendors
1 55 (98.21%) Cisco
2 13 (23.21%) Microsoft
3 11 (19.64%) Red Box
4 7 (12.50%) CheckPoint
4 7 (12.50%) F5
4 7 (12.50%) VMware
5 6 (10.71%) Arista
5 6 (10.71%) Avaya
5 6 (10.71%) Blue Coat
5 6 (10.71%) Extreme Networks
5 6 (10.71%) Fortinet
5 6 (10.71%) Meraki
5 6 (10.71%) SolarWinds
5 6 (10.71%) TIBCO
6 3 (5.36%) Acme Packet
6 3 (5.36%) Oracle
6 3 (5.36%) Sonus
7 2 (3.57%) Adobe
7 2 (3.57%) Bloomberg
7 2 (3.57%) SAP