Period
to 15 August 2018

The following table provides summary statistics for contract job vacancies with a requirement for Cisco UCCX skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Cisco UCCX over the 6 months to 15 August 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Cisco Unified Contact Center Express (Unified CCX)
UK
6 months to
15 Aug 2018
Same period 2017 Same period 2016
Rank 830 793 841
Rank change year-on-year -37 +48 -71
Contract jobs citing Cisco UCCX 51 74 76
As % of all contract IT jobs advertised in the UK 0.050% 0.077% 0.070%
As % of the Systems Management category 0.37% 0.68% 0.61%
Number of daily rates quoted 36 45 51
UK median daily rate £400 £413 £325
Median daily rate % change year-on-year -3.03% +26.92% -18.75%
10th Percentile £250 £326 £213
90th Percentile £469 £488 £475
UK excluding London median daily rate £425 £400 £363
% change year-on-year +6.25% +10.34% -3.33%
Number of hourly rates quoted 1 1 0
UK median hourly rate £15.00 £36.50 -
Median hourly rate % change year-on-year -58.90% - -
UK excluding London median hourly rate £15.00 - -

Cisco UCCX is in the Systems Management category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for systems management skills.

All Systems Management Skills
UK
Contract vacancies with a requirement for systems management skills 13,934 10,871 12,421
As % of all contract IT jobs advertised in the UK 13.61% 11.37% 11.38%
Number of daily rates quoted 9,316 7,212 7,995
UK median daily rate £475 £460 £425
Median daily rate % change year-on-year +3.26% +8.24% +6.25%
10th Percentile £275 £263 £263
90th Percentile £638 £613 £588
UK excluding London median daily rate £425 £413 £390
% change year-on-year +3.03% +5.77% +7.14%
Number of hourly rates quoted 381 230 266
UK median hourly rate £19.25 £17.50 £22.50
Median hourly rate % change year-on-year +10.00% -22.22% +11.47%
10th Percentile £12.25 £10.75 £13.00
90th Percentile £47.83 £47.50 £48.56
UK excluding London median hourly rate £17.50 £16.00 £24.75
% change year-on-year +9.38% -35.35% +20.73%

Cisco UCCX
Job Vacancy Trend

Job postings citing Cisco UCCX as a percentage of all IT jobs advertised.

Job vacancy trend for Cisco UCCX in the UK

Cisco UCCX
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Cisco UCCX.

Contractor daily rate trend for Cisco UCCX in the UK

Cisco UCCX
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Cisco UCCX over the 6 months to 15 August 2018.

Contractor daily rate histogram for Cisco UCCX in the UK

Cisco UCCX
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Cisco UCCX.

Contractor hourly rate trend for Cisco UCCX in the UK

Cisco UCCX
Top 12 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Cisco UCCX within the UK over the 6 months to 15 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -51 46 £400 -3.03% 11
UK excluding London -12 30 £425 +6.25% 11
London -54 20 £375 -11.76% 1
South East -16 12 £419 +4.69% 1
East of England -13 5 £147 -64.30%
Wales -12 4 £450 +20.00%
North of England -25 4 £438 +6.06% 3
South West - 3 £200 - 2
North West -12 2 £438 +6.06% 2
Yorkshire -18 2 £438 +11.11%
Midlands -20 2 - - 4
West Midlands -25 2 - - 1

For the 6 months to 15 August 2018, IT contractor jobs citing Cisco UCCX also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads with a requirement for Cisco UCCX.

1 49 (96.08%) Cisco
2 25 (49.02%) Cisco CUCM
3 23 (45.10%) Cisco Certification
4 20 (39.22%) CCNP
5 19 (37.25%) Firewall
6 12 (23.53%) VMware
6 12 (23.53%) CCNA
6 12 (23.53%) VMware Infrastructure
7 11 (21.57%) Red Box
7 11 (21.57%) DNS
7 11 (21.57%) VoIP
8 10 (19.61%) BGP
8 10 (19.61%) LAN
8 10 (19.61%) WAN
8 10 (19.61%) DHCP
8 10 (19.61%) Unified Communications
9 9 (17.65%) H.323
9 9 (17.65%) Telecoms
9 9 (17.65%) Wireless
10 8 (15.69%) Finance
10 8 (15.69%) TCP/IP
10 8 (15.69%) CCIE
11 7 (13.73%) Cisco ASA
11 7 (13.73%) Video Conferencing
11 7 (13.73%) Cisco UCCE
11 7 (13.73%) Microsoft
11 7 (13.73%) SCCP
11 7 (13.73%) MGCP
11 7 (13.73%) RTP
11 7 (13.73%) OSPF

Cisco UCCX
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (5.88%) Skype for Business
2 1 (1.96%) Apache
2 1 (1.96%) CMS
Applications
1 2 (3.92%) Microsoft Excel
1 2 (3.92%) Microsoft PowerPoint
1 2 (3.92%) MS Visio
Cloud Services
1 3 (5.88%) Office 365
2 2 (3.92%) Microsoft Azure
Communications & Networking
1 19 (37.25%) Firewall
2 11 (21.57%) DNS
2 11 (21.57%) VoIP
3 10 (19.61%) BGP
3 10 (19.61%) DHCP
3 10 (19.61%) LAN
3 10 (19.61%) Unified Communications
3 10 (19.61%) WAN
4 9 (17.65%) H.323
4 9 (17.65%) Wireless
5 8 (15.69%) TCP/IP
6 7 (13.73%) Cisco ASA
6 7 (13.73%) MGCP
6 7 (13.73%) OSPF
6 7 (13.73%) RTP
6 7 (13.73%) SCCP
7 6 (11.76%) Ethernet
7 6 (11.76%) NetScaler
7 6 (11.76%) Network Security
8 5 (9.80%) Cisco IOS
Development Applications
1 2 (3.92%) Eclipse
2 1 (1.96%) Metasploit
General
1 9 (17.65%) Telecoms
2 8 (15.69%) Finance
3 3 (5.88%) Banking
4 2 (3.92%) Electronics
4 2 (3.92%) Manufacturing
4 2 (3.92%) Marketing
5 1 (1.96%) Investment Banking
Job Titles
1 15 (29.41%) Cisco Engineer
2 11 (21.57%) Network Engineer
3 8 (15.69%) Unified Communications Engineer
4 7 (13.73%) Consultant
5 6 (11.76%) Analyst
6 5 (9.80%) Cisco Network Engineer
6 5 (9.80%) Voice Engineer
7 4 (7.84%) Cisco Support
7 4 (7.84%) Cisco Voice Engineer
7 4 (7.84%) Senior Cisco Engineer
7 4 (7.84%) Senior Network Engineer
7 4 (7.84%) Telephony Engineer
7 4 (7.84%) Unified Communications Consultant
8 3 (5.88%) Cisco VoIP Engineer
8 3 (5.88%) Network Analyst
8 3 (5.88%) Project Analyst
8 3 (5.88%) Senior Cisco Network Engineer
8 3 (5.88%) Voice Network Engineer
8 3 (5.88%) VoIP Engineer
9 2 (3.92%) Infrastructure Technician
Libraries, Frameworks & Software Standards
1 6 (11.76%) XMPP
2 3 (5.88%) 802.1X
2 3 (5.88%) VXML
3 1 (1.96%) LAMP
3 1 (1.96%) LDAP
Miscellaneous
1 7 (13.73%) Video Conferencing
2 5 (9.80%) Data Centre
2 5 (9.80%) Handset
3 3 (5.88%) Clustering
3 3 (5.88%) IVR
4 1 (1.96%) BBC
4 1 (1.96%) Digital Media
4 1 (1.96%) PKI
4 1 (1.96%) Social Media
Operating Systems
1 3 (5.88%) Windows
1 3 (5.88%) Windows Server
2 2 (3.92%) Unix
Processes & Methodologies
1 7 (13.73%) Migration
2 6 (11.76%) Problem Management
2 6 (11.76%) Root Cause Analysis
3 4 (7.84%) Load Balancing
3 4 (7.84%) Mentoring
3 4 (7.84%) Network Design
3 4 (7.84%) Process Improvement
4 3 (5.88%) CAD
4 3 (5.88%) High Availability
4 3 (5.88%) Network Monitoring
4 3 (5.88%) Problem-Solving
4 3 (5.88%) Time Management
5 2 (3.92%) Capacity Planning
5 2 (3.92%) Network Management
5 2 (3.92%) Patch Management
5 2 (3.92%) Performance Engineering
5 2 (3.92%) Presales
5 2 (3.92%) Proactive Monitoring
5 2 (3.92%) Programme Delivery
5 2 (3.92%) Task Automation
Programming Languages
1 4 (7.84%) SQL
2 1 (1.96%) C
2 1 (1.96%) PowerShell
Qualifications
1 23 (45.10%) Cisco Certification
2 20 (39.22%) CCNP
3 12 (23.53%) CCNA
4 8 (15.69%) CCIE
5 6 (11.76%) CCNP Voice
6 4 (7.84%) Security Cleared
7 2 (3.92%) CCVP
8 1 (1.96%) BPSS Clearance
8 1 (1.96%) CCDP
8 1 (1.96%) CCIE Collaboration
Quality Assurance & Compliance
1 2 (3.92%) PCI DSS
1 2 (3.92%) PMO
1 2 (3.92%) SLA
System Software
1 12 (23.53%) VMware Infrastructure
2 7 (13.73%) Active Directory
3 3 (5.88%) Hyper-V
4 2 (3.92%) VMware ESXi
5 1 (1.96%) iptables
5 1 (1.96%) Postfix
5 1 (1.96%) Samba
5 1 (1.96%) Squid
5 1 (1.96%) Virtual Machines
Systems Management
1 25 (49.02%) Cisco CUCM
2 7 (13.73%) Cisco UCCE
3 3 (5.88%) Cisco Prime
3 3 (5.88%) SCCM
4 2 (3.92%) FortiGate
4 2 (3.92%) Systems Management Server (SMS)
5 1 (1.96%) Cisco CME
5 1 (1.96%) Nessus
5 1 (1.96%) Nmap
Vendors
1 49 (96.08%) Cisco
2 12 (23.53%) VMware
3 11 (21.57%) Red Box
4 7 (13.73%) Microsoft
5 5 (9.80%) Avaya
5 5 (9.80%) Citrix
6 4 (7.84%) Fortinet
7 3 (5.88%) NetApp
7 3 (5.88%) Nimble Storage
7 3 (5.88%) Palo Alto
8 2 (3.92%) Acme Packet
8 2 (3.92%) Adobe
8 2 (3.92%) NICE Systems
8 2 (3.92%) Oracle
8 2 (3.92%) SAP
8 2 (3.92%) ShoreTel
8 2 (3.92%) SolarWinds
8 2 (3.92%) Sonus
9 1 (1.96%) CheckPoint
9 1 (1.96%) HP