Customer Service Contract Job Trends in Exeter

Customer Service
Devon > Exeter

The table below provides summary statistics and contractor rates for jobs advertised in Exeter requiring Customer Service skills. It covers contract job vacancies from the 6 months leading up to 24 February 2026, with comparisons to the same periods in the previous two years.

6 months to
24 Feb 2026
Same period 2025 Same period 2024
Rank 13 22 26
Rank change year-on-year +9 +4 -6
Contract jobs citing Customer Service 6 2 5
As % of all contract jobs in Exeter 5.71% 2.60% 2.98%
As % of the Processes & Methodologies category 8.11% 2.86% 3.45%
Number of daily rates quoted 1 2 1
Median daily rate (50th Percentile) £275 £195 £570
Median % change year-on-year +41.03% -65.79% +406.67%
Devon median daily rate £275 £198 £162
% change year-on-year +39.24% +21.91% +20.00%
Number of hourly rates quoted 0 0 2
Median hourly rate - - £10.42
Devon median hourly rate - £11.91 £10.42
% change year-on-year - +14.30% -

All Process & Methodology Skills
Exeter

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Exeter.

Contract vacancies with a requirement for process or methodology skills 74 70 145
As % of all contract IT jobs advertised in Exeter 70.48% 90.91% 86.31%
Number of daily rates quoted 29 57 129
10th Percentile £203 £330 £324
25th Percentile £275 £406 £413
Median daily rate (50th Percentile) £450 £500 £474
Median % change year-on-year -10.00% +5.49% -13.82%
75th Percentile £494 £600 £600
90th Percentile £558 £685 £674
Devon median daily rate £435 £500 £465
% change year-on-year -13.00% +7.53% -15.45%
Number of hourly rates quoted 0 0 6
10th Percentile - - £10.42
25th Percentile - - £14.63
Median hourly rate - - £28.76
Median % change year-on-year - - -41.90%
75th Percentile - - £30.25
90th Percentile - - -
Devon median hourly rate £24.71 £62.50 £40.00
% change year-on-year -60.46% +56.25% -27.27%

Customer Service
Job Vacancy Trend in Exeter

Historical trend showing the proportion of contract IT job postings citing Customer Service relative to all contract IT jobs advertised in Exeter.

Customer Service job vacancy trend in Exeter

Customer Service
Daily Rate Trend in Exeter

Contractor daily rate distribution trend for jobs in Exeter citing Customer Service.

Contractor daily rate distribution trend for jobs in Exeter citing Customer Service

Customer Service
Hourly Rate Trend in Exeter

Contractor hourly rate distribution trend for jobs in Exeter citing Customer Service.

Contractor hourly rate distribution trend for jobs in Exeter citing Customer Service

Customer Service
Co-Occurring Skills & Capabilities in Exeter by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

General
1 5 (83.33%) Billing
2 1 (16.67%) Presentation Skills
2 1 (16.67%) Social Skills
Job Titles
1 4 (66.67%) Business Manager
2 1 (16.67%) Facilitator
2 1 (16.67%) Field Engineer
2 1 (16.67%) Trainer
Miscellaneous
1 1 (16.67%) Driving Licence
1 1 (16.67%) Onboarding
Operating Systems
1 1 (16.67%) Windows
1 1 (16.67%) Windows 10
Processes & Methodologies
1 4 (66.67%) Change Management
1 4 (66.67%) CRM
1 4 (66.67%) Stakeholder Engagement
2 1 (16.67%) Emotional Intelligence
2 1 (16.67%) Problem-Solving
Qualifications
1 1 (16.67%) A+ Certification
1 1 (16.67%) Microsoft Certification
1 1 (16.67%) Security Cleared
System Software
1 1 (16.67%) Active Directory
Vendors
1 1 (16.67%) Microsoft