Customer Service Jobs in Exeter

Customer Service
Devon > Exeter

The following table provides summary statistics for permanent job vacancies advertised in Exeter with a requirement for Customer Service skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Service over the 6 months to 29 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
29 Apr 2024
Same period 2023 Same period 2022
Rank 21 23 16
Rank change year-on-year +2 -7 +17
Permanent jobs citing Customer Service 19 21 33
As % of all permanent jobs advertised in Exeter 6.81% 6.91% 12.00%
As % of the Processes & Methodologies category 10.50% 7.12% 12.41%
Number of salaries quoted 15 21 24
10th Percentile £22,250 - £17,275
25th Percentile £25,109 £21,100 £21,042
Median annual salary (50th Percentile) £40,000 £27,500 £28,500
Median % change year-on-year +45.45% -3.51% +3.64%
75th Percentile £53,337 £33,750 £32,938
90th Percentile - £60,829 £43,600
Devon median annual salary £29,000 £32,500 £28,500
% change year-on-year -10.77% +14.04% -25.00%

All Process and Methodology Skills
Exeter

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Exeter with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 181 295 266
As % of all permanent jobs advertised in Exeter 64.87% 97.04% 96.73%
Number of salaries quoted 151 214 202
10th Percentile £26,250 £26,250 £23,075
25th Percentile £32,500 £31,680 £31,250
Median annual salary (50th Percentile) £40,000 £40,250 £40,000
Median % change year-on-year -0.62% +0.63% +6.67%
75th Percentile £51,250 £50,000 £48,750
90th Percentile £60,000 £63,750 £64,375
Devon median annual salary £42,500 £42,500 £45,150
% change year-on-year - -5.87% +20.40%

Customer Service
Job Vacancy Trend in Exeter

Job postings citing Customer Service as a proportion of all IT jobs advertised in Exeter.

Job vacancy trend for Customer Service in Exeter

Customer Service
Salary Trend in Exeter

3-month moving average salary quoted in jobs citing Customer Service in Exeter.

Salary trend for Customer Service in Exeter

Customer Service
Salary Histogram in Exeter

Salary distribution for jobs citing Customer Service in Exeter over the 6 months to 29 April 2024.

Salary histogram for Customer Service in Exeter

Customer Service
Co-occurring Skills and Capabilities in Exeter by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (10.53%) Microsoft Exchange
Applications
1 2 (10.53%) Microsoft Excel
1 2 (10.53%) Microsoft Office
Cloud Services
1 7 (36.84%) Microsoft 365
2 5 (26.32%) Azure
3 3 (15.79%) Entra ID
Communications & Networking
1 4 (21.05%) DNS
2 2 (10.53%) DHCP
2 2 (10.53%) Firewall
2 2 (10.53%) LAN
2 2 (10.53%) TCP/IP
2 2 (10.53%) VPN
2 2 (10.53%) WAN
2 2 (10.53%) Wireless
General
1 8 (42.11%) Social Skills
2 6 (31.58%) Fire and Rescue
2 6 (31.58%) Organisational Skills
3 3 (15.79%) Legal
4 2 (10.53%) Inclusion and Diversity
4 2 (10.53%) Telecoms
Job Titles
1 6 (31.58%) Business Manager
1 6 (31.58%) Business Relationship Manager
1 6 (31.58%) Relationships Manager
2 5 (26.32%) Analyst
3 4 (21.05%) Implementation Specialist
4 3 (15.79%) Support Analyst
5 2 (10.53%) 1st Line Support
5 2 (10.53%) Administrator
Operating Systems
1 3 (15.79%) Windows
1 3 (15.79%) Windows 10
Processes & Methodologies
1 10 (52.63%) Project Management
2 6 (31.58%) Change Management
2 6 (31.58%) Continuous Improvement
2 6 (31.58%) Digital Transformation Strategy
2 6 (31.58%) Line Management
2 6 (31.58%) Process Improvement
3 2 (10.53%) Due Diligence
3 2 (10.53%) ITIL
3 2 (10.53%) Knowledge Transfer
Programming Languages
1 3 (15.79%) PowerShell
Qualifications
1 2 (10.53%) Degree
Quality Assurance & Compliance
1 8 (42.11%) SLA
System Software
1 5 (26.32%) Active Directory
2 2 (10.53%) VMware Infrastructure
Systems Management
1 3 (15.79%) SCCM
Vendors
1 6 (31.58%) Microsoft
2 2 (10.53%) Cisco
2 2 (10.53%) HP
2 2 (10.53%) NetApp
2 2 (10.53%) VMware