Customer Service Jobs in Exeter

8 of 8 Customer Service Jobs in Exeter

Senior Client Services Manager

Exeter, Devon, United Kingdom
Hybrid / WFH Options
BT Group
Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Senior Client Services Manager Posting Date: 01/07/2025 Function: Service Unit: Business Location: Exeter (R620), Exeter, United Kingdom Salary: Competitive + Benefits The Client Services Lead for the South West Police Force Alliance plays a critical role in shaping … and delivering BT's service strategy to support key public sector customers-currently Devon & Cornwall Constabulary and Dorset Police-with a vision for broader alignment across the policing sector. This role leads a dedicated service and delivery function, focused on achieving meaningful policing outcomes through a bespoke approach. This position is central to BT's mission of providing … trusted, high-impact services to UK emergency services. The Client Services Lead is accountable for end-to-end service delivery, including contractual outcomes, operational KPIs, project delivery, and continuous improvement initiatives. Through strong leadership, the role drives team performance and embeds a culture of customer-centricity, operational excellence, and innovation. What You'll be Doing: Develop and execute More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Support Analyst

Exeter, Devon, South West, United Kingdom
Michelmores
take a flexible, agile approach to working patterns. As a team we agree together on the best working arrangements that will enable each of us to provide exceptional client service, to collaborate and connect with colleagues, and to achieve the right home/work balance. As a Firm we are committed to supporting our people across all levels to … 1st/2nd line support analyst based in our Exeter office. The ideal candidate will have the following skills and experience: Skills Self-motivated and enthusiastic about IT and customer service Be able to work as part of a team, but at times to work under your own initiative Experienced with hardware/software installation, configuration, and repair More ❯
Employment Type: Permanent
Posted:

First Line Support

Exeter, England, United Kingdom
Searchability®
preferred – we welcome applicants who are available immediately or on short notice. To apply, please email oliver.light@searchability.com Who are the client? Our client is a well-established managed service provider (MSP) supporting a diverse client base across the South West. Known for their collaborative team culture and strong client focus, they offer a supportive environment for technicians to … Technician, you’ll be the first point of contact for technical support issues, assisting business clients remotely and on-site. You'll diagnose and resolve common IT problems, manage service tickets, maintain system documentation, and escalate more complex issues when needed. What will you need? At least 1 year’s experience in a helpdesk or IT support role Good … Windows 10/11 and basic Windows Server environments Experience supporting Microsoft 365 (e.g. Exchange Online, Teams, SharePoint) Basic networking knowledge (TCP/IP, DNS, DHCP) Excellent communication and customer service skills A proactive and organised approach to problem solving Full UK driving license and access to a vehicle Confidence to work independently and travel to client sites More ❯
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Online Customer Support Assistant

Exeter, Devon, South West, United Kingdom
Wise Employment
Elite Recruitment Solutions are looking for an Online Customer Support Assistant for a successful growing business within the Topsham area of Exeter (EX3). This is a full-time position offering a salary of up to £25,500 per annum DOE, along with some fantastic benefits such as social events, onsite parking and much more. This role will require … a week with the chance of occasional weekend work and will be office based working within a small, friendly and welcoming team. What You'll Do as an Online Customer Support Assistant: Be the first point of contact for online customer enquiries Action and respond to customer queries online (web chat), via email and via the telephone … the internal CRM system Assist with goods-in and out, especially during peak periods Help maintain accurate inventory records What You'll Need to have to be an Online Customer Service Assistant: Recent administration experience A customer-first approach and strong communication skills High attention to detail and solid database management skills The ability to respond to More ❯
Employment Type: Permanent
Posted:

Information Technology Support Specialist

Exeter, England, United Kingdom
RedRock Resourcing
software tools (Aderant, iManage, Intapp, BigHand, Litera) Occasionally travelling to regional offices when needed Participating in occasional out-of-hours support ✅ What You’ll Bring: Previous IT helpdesk/service desk experience , ideally in a legal or professional services firm Strong troubleshooting skills across Microsoft tech stack: Windows 10/11 , Office 365 , Active Directory , basic Group Policy Familiarity … with network basics (Wi-Fi, cabling, DNS/DHCP, VPNs) Experience supporting iOS mobile devices Professional attitude with a focus on excellent customer service 🌟 Bonus Skills (Desirable): Exposure to Intune , MECM , or AVD environments Experience supporting legal software from Aderant, BigHand, iManage, Intapp, or Litera Familiarity with Exchange Online and basic PowerShell scripting This is a great opportunity More ❯
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Delivery Manager

Exeter, Devon, United Kingdom
Grafton Group
ensure accurate, safe loading. Conduct plant/vehicle checks and manage outbound deliveries. Driving Commercial Success: Implement the store's sales plan and make sound commercial decisions. Maximize delivery service profitability and promote monthly offers. Handle customer inquiries and upsell Selco services. Empowering and Developing the Team: Set direction and assign tasks, monitoring results. Conduct training, briefings, and … Ensure clear communication and handovers between shifts. Serve as a key holder, responsible for opening/closing and security. The contracted hours for this role are 37 or more Service & Store Culture: Inspire and lead by example, setting the standard for customer service. Promote teamwork and recognize colleagues who embody core values. Ensure safe, ethical, and compliant store More ❯
Employment Type: Permanent
Salary: GBP Annual
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Learner Driver Trainer (Driving Licence Required)

Exeter, Devon, UK
My Four Wheels
to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone More ❯
Employment Type: Full-time
Posted:

Oracle C2M Expert – Functional and Technical

Exeter, England, United Kingdom
Tata Consultancy Services
various processes across functions. Gain access to endless learning opportunities. The Role As an Oracle C2M Expert – Functional and Technical , you will be responsible for implementing and support of Customer to Meter(C2M) solutions. Responsible for designing, configuring, and optimizing oracle utilities applications and strong expertise in Oracle CCB, and MDM. Key responsibilities: Experience on Oracle C2M or CC … B and MDM functional like customer service, billing, OUI framework, integration with MDM, Meter data management, OU framework, and integration with CC&B. Sound knowledge in modules like billing, payments, meter read and meter management, credit and collections, case management, move-in move out, new connections. Experience in Config tools such as BO, MO, UI Map, Business script … Service Script, BPA script, Zones and Portals. Knowledge of C2M/CCB/MDM batches, algorithms and plug in points. Experience in Solution Design and support. Good communication Skills. Your Profile Essential skills/knowledge/experience: Functional knowledge of utility industry. Experience in managing Commercial and Industrial utility customers and Stakeholder Management . Oracle C2M/CC&B More ❯
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Customer Service
Exeter
10th Percentile
£26,625
25th Percentile
£29,750
Median
£31,500
75th Percentile
£33,250