11 of 11 Customer Service Jobs in Exeter

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Excellent opportunity for a Service Desk Analyst to join a leading IT and Communications service provider in the South West. Job Title: Service Desk Analyst Job Type: Permanent; Full Time Salary: £25,000 - £30,000 Location: Exeter About the Service Desk Analyst role : Join a constantly … attention to detail, be confident, highly organised, flexible, reliable and able to manage tasks and prioritise within tight deadlines. Key responsibilities of the Service Desk Analyst: - Provide first line technical support to our customers via our ticketing platform, email, phone and remote support tools - Diagnose and resolve common desktop ...

Functional decisions to help client Testing execution Your Profile Essential skills/knowledge/experience: Oracle C2M or CC&B and MDM functional like customer service, billing, OUI framework, integration with MDM, Meter data management, OU framework, integration with CC&B Sound knowledge in modules like billing, payments … management, credit and collections, case management, move-in move out, new connections Experience in Config tool such as BO, MO, UI Map, Business script, Service Script, BPA script, Zones and Portals Knowledge of C2M/CCB/MDM batches, algorithms and plug in points Desirable skills/knowledge/ ...

Functional decisions to help client Testing execution Your Profile Essential Skills/Knowledge/Experience Oracle C2M or CC&B and MDM functional like customer service, billing, OUI framework, integration with MDM, Meter data management, OU framework, integration with CC&B Sound knowledge in modules like billing, payments … management, credit and collections, case management, move-in move out, new connections Experience in Config tool such as BO, MO, UI Map, Business script, Service Script, BPA script, Zones and Portals Knowledge of C2M/CCB/MDM batches, algorithms and plug in points Desirable Skills/Knowledge/ ...

resilient. You'll manage incidents, problems, changes and releases, taking ownership and working closely with internal teams and third-party suppliers to meet service level expectations. The role is varied, combining technical troubleshooting with planning, systems improvement, and collaboration with operational stakeholders. You'll also support routine upgrades, oversee … implementation of new SCADA functionality and technologies, and participate in an out-of-hours standby rota to support 24/7 service availability. Key responsibilities Strategy & Planning Help develop detailed plans for SCADA upgrades and implementations. Design and architect application and infrastructure environments to support OT platforms. Establish ...

shape your own career. Ready to make a splash? Join our team today. We have an exciting opportunity for a Wholesale Service Desk Coordinator to join our team in Exeter on a full-time, fixed-term contract (up to 2 years). In return, you'll receive a competitive … salary of £28,225 per year, along with excellent benefits and local incentives. About the role You'll deliver high-quality service to retailers and key stakeholders, ensuring a customer-focused, results-driven approach aligned with Market Performance Standards. Working in a fast-paced environment ...

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth … client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £35k basic salary ...

About the job. National Highways have an excellent opportunity for a Service Delivery Manager to oversee and control the delivery of maintenance and repair works across the South West Region. You will ensure all activities, whether routine or reactive, meet the required technical, quality and safety standards with … strong focus on customer service click apply for full job details ...

support processes Must-Have Experience Strong functional experience with Oracle Utilities C2M, CC&B, and/or MDM Knowledge of key functional areas: customer service, billing, payments, and meter data management Understanding of Oracle Utilities Integration (OUI) framework and system integrations Experience across modules such as billing, meter … move-in/move-out, and new connections Hands-on experience with configuration tools: Business Objects (BO), Maintenance Objects (MO), UI Maps, Business Scripts, Service Scripts, BPA Scripts, Zones, and Portals Contract Details Day Rate: £510 per day Length: 6 months (extension potential) Start: ASAP Location: Exeter- Hybrid ...

immediate value to customers. It’s simple to understand, easy to sell, and requires no technical background. This means you can build a large customer base quickly and start earning recurring income from day one. Once you’ve demonstrated success with the core product, you’ll unlock access … potential of AI, you’ll fit right in. Your Background Might Include: Telephone sales Tele marketing Telesales openers Merchant services Automotive sales Customer service Call centres experience Debt collectors SME business experience Your Skills/Traits: Organised and self-motivated Resilient and goal-oriented Excellent communicator Fast learner ...

About the job. National Highways have an excellent opportunity for a Service Delivery Manager to oversee and control the delivery of maintenance and repair works across the South West Region. You will ensure all activities, whether routine or reactive, meet the required technical, quality and safety standards with … strong focus on customer service. This role will be based out of our Exeter office. Please note that you will be required to drive as part of your role, and you will need to have no more than 3 points to be considered for this position and during employment. ...