10 of 10 Customer Service Jobs in Exeter

to £32,000 (DOE) Location - Please note, this role is predominantly hybrid/remote with some requirement to be in office. Travel to various customer sites will also be required on occasion, around the M4 corridor and below. Established in 2003, Focus Group is one of the UK's … a Technical Support Adviser 2nd Line IT. As part of the Platinum MSP Team, you'll provide 2nd and 3rd line support and exemplary customer service in the areas of IT, including Office 365, Windows Server, Desktop Support, MS Teams, Azure Virtual Desktop. Principal Responsibilities Ensuring that the … Customer is at the centre of everything that we do. Responsible for handling incoming queries by receiving phone calls, emails, portal, and live chats. Responding to these within the agreed target time and meeting any agreed personal targets. To diagnose, log, action and follow through to resolution cases, including More ❯

months (Fixed term) Type: Full-Time | Permanent Sector: IT/Digital Services Healthcare Are you an experienced IT professional with a passion for customer service and a knack for hardware and software deployment? We are working with a dynamic NHS Trust in the South East to find a … a range of IT hardware in line with NHS standards. Provide on-site and remote support post-installation to resolve any technical issues. Use service management systems (Hornbill, SCCM, SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. … Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows 10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customer service More ❯

a 2nd Line IT Support Advisor to join a thriving company during a time of growth. For this company, providing a high level of customer service is pivotal towards their Managed Services offerings, therefore the successful candidate will be a strong communicator via email, phone and email with … you! Essential Requirements: Experience in a 2nd line support capacity – telephone, email etc. Office 365/Azure Active Directory Exchange Networking – DNS, Firewalls, Routers Customer focused Desired Skills: Certifications – MCITP, CompTIA, Network+ Experience in an MSP environment Telco exposure The company offer a great company culture, paired with training More ❯

Our outstanding and successful client, a national IT Service Provider who work with some of the biggest household names in the UK are looking to recruit an experienced IT Field Technician to join them on a permanent basis. You will be based in the Exeter area, and will attend … customer sites to diagnose and resolve technical IT issues relating to customers on-site technology, including EPOS, business systems, and back office servers. You'll be the bridge between tech issues and business success - making a tangible difference for customers! Location: Covering the Exeter/Devon region (on-site … Salary will be £25,000 plus excellent benefits package including 23 days holiday per annum + bank, private healthcare provided through BUPA, death in service (4 x salary), group income protection, company pension. What You'll Do: Visit customer sites to diagnose & resolve EPOS, network, and business system More ❯

to grow across the globe. With our more than 2,000 employees, we strive to reflect this culture by living our values of Commitment, Customer Service, Execution, Integrity, Leadership, Teamwork, & Fun . These values provide our teams with the tools they need to succeed, allowing us to succeed … Web Developer for our Exeter, PA location. As a Web Developer, you will be responsible for developing and maintaining all company internet/intranet & customer-based client programs. Responsibilities Include: Support and enhance our existing web-based applications. Participate and contribute to design, requirements gathering and technical discussions. Write More ❯

ITV, TalkTalk, and Boohoo streamline their finances-and now they're growing their team. If you've worked in any kind of sales-retail, customer service, estate agency, you name it-and are looking for a step into the tech world, this could be for you. You'll … Paid volunteering days and support for causes you care about Who You Are You've had at least 6 months in any sales or customer-facing role You're motivated, curious, and keen to learn You like talking to people and explaining things clearly You want to grow your More ❯

D365 across the business? If so, please read on. About your new Company: Join a prestigious client recognized for its commitment to excellence and customer-centric approach. As a leader in their industry, they have a dedicated, high performing CRM team that you will be leading to enhance their … digital capabilities and provide exceptional service to their valued clients. Your new role: As a the Technical Lead you will play a pivotal role in the CRM team, you will shape the future of Dynamics for the organisation. Working with Architects and Developers to set the future strategy of … exciting areas of tech. What you'll gain: Chance to have strategic ownership of a well-established Dynamics platform, with the following modules Sales, Customer Service and Marketing Improve and grow your knowledge with Ai as you work on Ai strategy with the business Your role will make More ❯

for you to join our team. As an in-store Sales Stylist, your role is to bring our values to life through delivering exceptional customer service. You will make a lasting impression on our customers by sharing your knowledge of our heritage, products, and offering a range of styles More ❯

Our client is a growing full fibre provider, in this role you will be the first face that the customer will see, you'll be reaching out to the public at a community level, not just selling a product but a service and a solution that will benefit … become experts in their field. Useful backgrounds include Sales Executive, Sales Representative, Account Manager, Sales Consultant, Account Executive, Retail/Utilities Sales or any Customer Sales role. You will enjoy direct selling and finding solutions for customers. You will be astute, confident, professional, polite and happy working individually and … excellent training given). Network, host and contribute to events in your area. Exceed your own sales targets. Build trust and best practices and customer service. Deliver the company's KPIs. Key Requirements 5 days a week Able to work alone and in a team B2C sales experience Field More ❯

Support Advisor to join their dedicated team in Exeter (hybrid) on a full time basis to provide advanced technical support and resolve second-line service queries for customers as part of the Managed Services team. The Benefits The business offers some great benefits such as flexible and hybrid working … offers additional holiday days and encourages volunteering days to all employees, to give back to the local community. The Requirements Solid experience in providing customer-facing technical support, demonstrating effective communication and problem-solving abilities. Strong understanding of systems, applications, and network infrastructure, with expertise in troubleshooting, configuration, and … at analysing and addressing technical challenges, gathering relevant information, and delivering clear resolutions to customers. Familiar with ITIL frameworks and best practices for IT service management. Confident in identifying when to escalate issues to third-line support to maintain a high standard of customer service. Industry certifications such More ❯