9 of 9 Customer Service Jobs in Exeter

Excellent opportunity for a Service Desk Analyst to join a leading IT and Communications service provider in the South West. Job Title: Service Desk Analyst Job Type: Permanent; Full Time Salary: £25,000 - £30,000 Location: Exeter About the Service Desk Analyst role : Join a constantly … attention to detail, be confident, highly organised, flexible, reliable and able to manage tasks and prioritise within tight deadlines. Key responsibilities of the Service Desk Analyst: - Provide first line technical support to our customers via our ticketing platform, email, phone and remote support tools - Diagnose and resolve common desktop ...

time. All tasks should be completed in line with company technical and quality standards and procedures as well as ensuring a high degree of customer satisfaction is provided. The role is Monday to Friday from 9.00am to 5.30pm standard working hours with the requirement for out-of-hours standby. … Overtime and standby are paid in line with company policy. Responsibilities/Accountability: To attend to all incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines Ensure assigned incidents are monitored, updated ...

London and surrounding areas. You’ll act as a key escalation point, delivering high-quality 1st/2nd line support while ensuring SLAs and customer expectations are met. Key Responsibilities Provide onsite IT support to customers across London & the South Resolve escalated technical issues and deliver excellent customer service Support Windows Server & Desktop environments (Windows 10/11, Server 2008–2022) Administer Microsoft 365, Active Directory & Office applications Support networking, connectivity, firewalls, switches & routers Manage tickets, documentation, and client communication Skills & Experience Minimum 2 years’ experience in 1st Line IT Support (2nd Line desirable) Strong Microsoft ...

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth … client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £25k basic salary ...

enquiries, identify and secure opportunities for new business and contacts Conduct sales meetings with prospective clients when required and complete loan templates. Deliver excellent customer service to all clients, prospective clients, internal and external customers. Manage sales pipeline and diarise effectively, following up with outstanding enquiries and account … Uncapped commission structure 23 days holiday + BH (closed over Christmas) Option to buy additional holiday Pay mileage at 45p a mile Death in service policy Discount packages Save as you earn scheme - Nest pension or company savings scheme Citrus Recruit acts as an employment business when introducing candidates ...

manufacture of fireplaces which are supplied internationally. Industry leaders in their field, they pride themselves in supplying high quality products and giving the best service to their customers.In this varied role you will be responsible for reviewing and managing network services by monitoring internal and external communications and ensuring ...

varied IT Support role that offers a great platform to get technical recognition, development opportunities and a progression path to grow with an expanding Service Desk? This company are well known in a niche and profitable industry. As specialists in what they do, they have an unequalled reputation … well as an on-going investment in their employees and new product development. In this role, you will be providing a high level of customer service and offering a varied range of IT Support to both technical and non-technical customers and staff. This role would suit ...

will ideally have several years local experience gained in an established business field. You must be a confident self-starter with strong ethics and customer service values. The Benefits: Excellent Basic salary Excellent Commission Structure: 15% to 25% Annual Bonus Christmas shut down 25 days holiday + Bank ...

level in: • German • French • Dutch • Swedish • Norwegian • Finnish • Danish What you will be doing: • B2B inbound and outbound outreach (50/50) targeting ideal customer profiles on behalf of our technology clients to book qualified discovery meetings • Build rapport & nurture relationships with C-level prospects in EMEA region … main point of contact for your clients and provide exceptional customer service. • Prospecting new clients to identify their pains and qualify interest in the new SaaS solution • Ensure warm handover of qualified opportunities for bigger deal value to Account Manager to negotiate further What ...