Customer Service Contracts in Feltham

Customer Service
Hounslow > Feltham

The table below provides summary statistics for contract job vacancies advertised in Feltham requiring Customer Service skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Customer Service over the 6 months leading up to 2 May 2025, comparing them to the same period in the previous two years.

6 months to
2 May 2025
Same period 2024 Same period 2023
Rank 4 - -
Rank change year-on-year - - -
Contract jobs citing Customer Service 2 0 0
As % of all contract jobs advertised in Feltham 14.29% - -
As % of the Processes & Methodologies category 15.38% - -
Number of daily rates quoted 1 0 0
10th Percentile - - -
25th Percentile £54 - -
Median daily rate (50th Percentile) £55 - -
75th Percentile £57 - -
90th Percentile - - -
Hounslow median daily rate £55 £400 -
% change year-on-year -86.25% - -
Number of hourly rates quoted 1 0 0
10th Percentile - - -
25th Percentile £27.50 - -
Median hourly rate £30.00 - -
75th Percentile £32.50 - -
90th Percentile - - -
Hounslow median hourly rate £24.07 £18.13 -
% change year-on-year +32.74% - -

All Process and Methodology Skills
Feltham

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Feltham.

Contract vacancies with a requirement for process or methodology skills 13 3 4
As % of all contract IT jobs advertised in Feltham 92.86% 50.00% 100.00%
Number of daily rates quoted 6 3 1
10th Percentile £133 £410 -
25th Percentile £250 £463 £613
Median daily rate (50th Percentile) £375 £550 £625
Median % change year-on-year -31.82% -12.00% +19.05%
75th Percentile £601 £613 £638
90th Percentile £705 £650 -
Hounslow median daily rate £400 £411 £515
% change year-on-year -2.74% -20.15% +0.49%
Number of hourly rates quoted 1 0 0
10th Percentile - - -
25th Percentile £27.50 - -
Median hourly rate £30.00 - -
75th Percentile £32.50 - -
90th Percentile - - -
Hounslow median hourly rate £41.00 £53.75 £65.00
% change year-on-year -23.72% -17.31% +202.33%

Customer Service
Job Vacancy Trend in Feltham

Job postings citing Customer Service as a proportion of all IT jobs advertised in Feltham.

Job vacancy trend for Customer Service in Feltham

Customer Service
Contractor Daily Rate Trend in Feltham

3-month moving average daily rate quoted in jobs citing Customer Service in Feltham.

Daily rate trend for Customer Service in Feltham

Customer Service
Contractor Hourly Rate Trend in Feltham

3-month moving average hourly rates quoted in jobs citing Customer Service in Feltham.

Hourly rate trend for Customer Service in Feltham

Customer Service
Co-occurring Skills and Capabilities in Feltham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Development Applications
1 2 (100.00%) JIRA
General
1 2 (100.00%) Legal
1 2 (100.00%) Telecoms
Job Titles
1 1 (50.00%) Delivery Manager
1 1 (50.00%) Operations Manager
1 1 (50.00%) Service Delivery Manager
1 1 (50.00%) Service Manager
Processes & Methodologies
1 2 (100.00%) Continuous Improvement
1 2 (100.00%) ITIL
1 2 (100.00%) ITSM
1 2 (100.00%) Performance Metrics
1 2 (100.00%) Problem-Solving
1 2 (100.00%) Service Delivery
1 2 (100.00%) Service Management
2 1 (50.00%) Customer Engagement
2 1 (50.00%) Process Improvement
2 1 (50.00%) Resource Management
Qualifications
1 1 (50.00%) SC Cleared
1 1 (50.00%) Security Cleared
Quality Assurance & Compliance
1 1 (50.00%) SLA
Vendors
1 2 (100.00%) ServiceNow