The table below provides summary statistics for contract job vacancies advertised in Gloucester requiring Customer Service skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Customer Service over the 6 months leading up to 14 August 2025, comparing them to the same period in the previous two years.
6 months to 14 Aug 2025
Same period 2024
Same period 2023
Rank
15
19
-
Rank change year-on-year
+4
-
-
Contract jobs citing Customer Service
1
2
0
As % of all contract jobs advertised in Gloucester
Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Gloucester.
Contract vacancies with a requirement for process or methodology skills
55
64
143
As % of all contract IT jobs advertised in Gloucester
88.71%
92.75%
97.95%
Number of daily rates quoted
51
52
99
10th Percentile
£225
£351
£413
25th Percentile
£421
£444
£475
Median daily rate (50th Percentile)
£550
£510
£540
Median % change year-on-year
+7.84%
-5.56%
+2.86%
75th Percentile
£700
£625
£673
90th Percentile
£900
£750
£725
Gloucestershire median daily rate
£518
£550
£550
% change year-on-year
-5.91%
-
+4.76%
Number of hourly rates quoted
0
1
7
10th Percentile
-
-
£54.20
25th Percentile
-
£17.50
-
Median hourly rate
-
£19.00
£78.00
Median % change year-on-year
-
-75.64%
-
75th Percentile
-
£20.50
£84.00
90th Percentile
-
-
£90.00
Gloucestershire median hourly rate
£36.00
£40.00
£73.00
% change year-on-year
-10.00%
-45.21%
+124.96%
Customer Service Job Vacancy Trend in Gloucester
Job postings citing Customer Service as a proportion of all IT jobs advertised in Gloucester.
Customer Service Contractor Daily Rate Trend in Gloucester
3-month moving average daily rate quoted in jobs citing Customer Service in Gloucester.
Customer Service Contractor Hourly Rate Trend in Gloucester
3-month moving average hourly rates quoted in jobs citing Customer Service in Gloucester.
Customer Service Top 16 Co-occurring Skills and Capabilities in Gloucester
For the 6 months to 14 August 2025, contractor job vacancies citing Customer Service also mentioned the following skills and capabilities in order of popularity.
The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Gloucester region with a requirement for Customer Service.
Customer Service Co-occurring Skills and Capabilities in Gloucester by Category
The follow tables expand on the table above by listing co-occurrences grouped by category.
The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
