Customer Service Contracts in Gwynedd

Customer Service
North Wales > Gwynedd

The table below provides summary statistics for contract job vacancies advertised in Gwynedd requiring Customer Service skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Customer Service over the 6 months leading up to 8 May 2025, comparing them to the same period in the previous two years.

6 months to
8 May 2025
Same period 2024 Same period 2023
Rank 2 - -
Rank change year-on-year - - -
Contract jobs citing Customer Service 1 0 0
As % of all contract jobs advertised in Gwynedd 50.00% - -
As % of the Processes & Methodologies category 50.00% - -
Number of daily rates quoted 1 0 0
10th Percentile - - -
25th Percentile £256 - -
Median daily rate (50th Percentile) £263 - -
75th Percentile £269 - -
90th Percentile - - -
North Wales median daily rate £263 - £160
% change year-on-year - - -8.57%

All Process and Methodology Skills
Gwynedd

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Gwynedd.

Contract vacancies with a requirement for process or methodology skills 2 1 3
As % of all contract IT jobs advertised in Gwynedd 100.00% 33.33% 100.00%
Number of daily rates quoted 1 0 2
10th Percentile - - £366
25th Percentile £256 - £372
Median daily rate (50th Percentile) £263 - £388
75th Percentile £269 - £397
90th Percentile - - £399
North Wales median daily rate £331 £725 £188
% change year-on-year -54.31% +285.64% +19.75%

Customer Service
Job Vacancy Trend in Gwynedd

Job postings citing Customer Service as a proportion of all IT jobs advertised in Gwynedd.

Job vacancy trend for Customer Service in Gwynedd

Customer Service
Contractor Hourly Rate Trend in Gwynedd

3-month moving average hourly rates quoted in jobs citing Customer Service in Gwynedd.

Hourly rate trend for Customer Service in Gwynedd

Customer Service
Co-occurring Skills and Capabilities in Gwynedd by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 1 (100.00%) LAN
General
1 1 (100.00%) Military
1 1 (100.00%) Social Skills
1 1 (100.00%) Telecoms
Job Titles
1 1 (100.00%) Customer Support Specialist
1 1 (100.00%) IT Support
1 1 (100.00%) IT Support Specialist
1 1 (100.00%) Support Specialist
Miscellaneous
1 1 (100.00%) Video Conferencing
Processes & Methodologies
1 1 (100.00%) Asset Management
1 1 (100.00%) Commercial Awareness
1 1 (100.00%) Ergonomics
1 1 (100.00%) Human Factors
1 1 (100.00%) Incident Management
1 1 (100.00%) ITIL
1 1 (100.00%) Roadmaps
1 1 (100.00%) Service Delivery
1 1 (100.00%) Strategic Roadmap
1 1 (100.00%) Time Management
Qualifications
1 1 (100.00%) ITIL Foundation Certificate
1 1 (100.00%) Security Cleared
Quality Assurance & Compliance
1 1 (100.00%) SLA
Vendors
1 1 (100.00%) Ab Initio