ITSM Contract Job Trends in Hillingdon

IT Service Management (ITSM)
West London > Hillingdon

The table below provides summary statistics and contractor rates for jobs advertised in Hillingdon requiring ITSM skills. It covers contract job vacancies from the 6 months leading up to 7 October 2025, with comparisons to the same periods in the previous two years.

6 months to
7 Oct 2025
Same period 2024 Same period 2023
Rank 22 11 33
Rank change year-on-year -11 +22 -16
Contract jobs citing ITSM 2 2 4
As % of all contract jobs in Hillingdon 2.47% 3.33% 2.38%
As % of the Processes & Methodologies category 3.03% 3.77% 2.61%
Number of daily rates quoted 1 0 1
10th Percentile - - -
25th Percentile £280 - £513
Median daily rate (50th Percentile) £285 - £525
Median % change year-on-year - - -19.23%
75th Percentile £290 - £538
90th Percentile - - -
West London median daily rate £250 £125 £528
% change year-on-year +100.00% -76.30% -5.38%
Number of hourly rates quoted 0 2 0
Median hourly rate - £77.50 -
West London median hourly rate - £55.00 -

All Process and Methodology Skills
Hillingdon

ITSM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Hillingdon.

Contract vacancies with a requirement for process or methodology skills 66 53 153
As % of all contract IT jobs advertised in Hillingdon 81.48% 88.33% 91.07%
Number of daily rates quoted 26 42 133
10th Percentile £164 £273 £421
25th Percentile £285 £406 £500
Median daily rate (50th Percentile) £400 £488 £600
Median % change year-on-year -17.95% -18.75% +26.32%
75th Percentile £438 £575 £650
90th Percentile £450 £650 £838
West London median daily rate £420 £475 £554
% change year-on-year -11.58% -14.22% +7.52%
Number of hourly rates quoted 20 2 0
10th Percentile £25.03 £57.25 -
25th Percentile - £64.38 -
Median hourly rate £25.15 £77.50 -
Median % change year-on-year -67.55% - -
75th Percentile - £89.38 -
90th Percentile £27.31 £95.75 -
West London median hourly rate £25.15 £34.05 £72.00
% change year-on-year -26.13% -52.72% +278.95%

ITSM
Job Vacancy Trend in Hillingdon

Historical trend showing the proportion of contract IT job postings citing ITSM relative to all contract IT jobs advertised in Hillingdon.

ITSM job vacancy trend in Hillingdon

ITSM
Daily Rate Trend in Hillingdon

Contractor daily rate distribution trend for jobs in Hillingdon citing ITSM.

Contractor daily rate distribution trend for jobs in Hillingdon citing ITSM

ITSM
Hourly Rate Trend in Hillingdon

Contractor hourly rate distribution trend for jobs in Hillingdon citing ITSM.

Contractor hourly rate distribution trend for jobs in Hillingdon citing ITSM

ITSM
Contract Job Locations in Hillingdon

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the Hillingdon region over the 6 months to 7 October 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Northwood -4 1 - -
Uxbridge - 1 £285 - 1
ITSM
West London

ITSM
Co-Occurring Skills & Capabilities in Hillingdon by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 1 (50.00%) Microsoft Exchange
1 1 (50.00%) SharePoint
Applications
1 1 (50.00%) Microsoft Office
1 1 (50.00%) Spreadsheet
Cloud Services
1 1 (50.00%) Microsoft 365
1 1 (50.00%) OneDrive
Communications & Networking
1 1 (50.00%) DHCP
1 1 (50.00%) DNS
1 1 (50.00%) iSCSI
1 1 (50.00%) TCP/IP
1 1 (50.00%) VPN
General
1 1 (50.00%) Pharmaceutical
1 1 (50.00%) Public Sector
Job Titles
1 1 (50.00%) Administrator
1 1 (50.00%) Desktop Engineer
1 1 (50.00%) Desktop Support
1 1 (50.00%) Desktop Support Engineer
1 1 (50.00%) Field Engineer
1 1 (50.00%) Field Support Engineer
1 1 (50.00%) IT Engineer
1 1 (50.00%) IT Support
1 1 (50.00%) IT Support Engineer
1 1 (50.00%) Site Engineer
1 1 (50.00%) Support Engineer
1 1 (50.00%) Systems Administrator
Miscellaneous
1 1 (50.00%) Management Information System
1 1 (50.00%) Video Conferencing
Operating Systems
1 1 (50.00%) Apple iOS
1 1 (50.00%) Mac OS
1 1 (50.00%) Windows
Processes & Methodologies
1 1 (50.00%) Customer Service
1 1 (50.00%) ITIL
1 1 (50.00%) Problem Management
1 1 (50.00%) Problem-Solving
1 1 (50.00%) Service Management
Qualifications
1 1 (50.00%) Security Cleared
Quality Assurance & Compliance
1 1 (50.00%) SLA
System Software
1 1 (50.00%) Active Directory
1 1 (50.00%) VMware ESXi
1 1 (50.00%) VMware Infrastructure
Systems Management
1 1 (50.00%) Microsoft Intune
1 1 (50.00%) SCCM
Vendors
1 2 (100.00%) Microsoft
2 1 (50.00%) Apple
2 1 (50.00%) ServiceNow
2 1 (50.00%) VMware