Period
to 23 November 2017

The following table provides summary statistics for contract job vacancies advertised in Uxbridge with a requirement for ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITSM over the 6 months to 23 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Service Management (ITSM)
Hillingdon > Uxbridge
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 6 22 -
Rank change year-on-year +16 - +27
Contract jobs citing ITSM 22 1 0
As % of all contract IT jobs advertised in Uxbridge 16.92% 0.88% -
As % of the Processes & Methodologies category 19.82% 1.08% -
Number of daily rates quoted 17 1 0
Uxbridge median daily rate £70 £350 -
Median daily rate % change year-on-year -80.00% - -
Hillingdon median daily rate £70 £513 £400
% change year-on-year -86.34% +28.13% -13.79%
Number of hourly rates quoted 0 0 0
Uxbridge median hourly rate - - -
Hillingdon median hourly rate - - -

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Uxbridge with a requirement for process or methodology skills.

All Process and Methodology Skills
Uxbridge
Contract vacancies with a requirement for process or methodology skills 111 93 137
As % of all contract IT jobs advertised in Uxbridge 85.38% 81.58% 83.54%
Number of daily rates quoted 51 52 73
Uxbridge median daily rate £325 £360 £315
Median daily rate % change year-on-year -9.72% +14.29% -22.22%
10th Percentile £65 £233 £201
90th Percentile £538 £493 £475
Hillingdon median daily rate £350 £375 £350
% change year-on-year -6.67% +7.14% -17.65%
Number of hourly rates quoted 2 4 5
Uxbridge median hourly rate £20.50 £21.75 £19.00
Median hourly rate % change year-on-year -5.75% +14.47% +35.33%
10th Percentile £12.45 £15.10 £16.15
90th Percentile £28.15 £28.75 £43.50
Hillingdon median hourly rate £20.50 £21.75 £19.00
% change year-on-year -5.75% +14.47% +35.33%

ITSM
Job Vacancy Trend in Uxbridge

Job postings citing ITSM as a percentage of all IT jobs advertised in Uxbridge.

Job vacancy trend for ITSM in Uxbridge

ITSM
Contractor Daily Rate Trend in Uxbridge

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITSM in Uxbridge.

Contractor daily rate trend for ITSM in Uxbridge

ITSM
Contractor Hourly Rate Trend in Uxbridge

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITSM in Uxbridge.

Contractor hourly rate trend for ITSM in Uxbridge

For the 6 months to 23 November 2017, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Uxbridge region with a requirement for ITSM.

1 22 (100.00%) ITIL
2 21 (95.45%) CA
2 21 (95.45%) Peregrine
2 21 (95.45%) Remedy
2 21 (95.45%) Retail
2 21 (95.45%) Remedy ITSM
2 21 (95.45%) ServiceCenter
2 21 (95.45%) ITIL V3
3 18 (81.82%) Knowledge Management
3 18 (81.82%) BMC
3 18 (81.82%) Apple
3 18 (81.82%) Windows
3 18 (81.82%) Chat Support
4 4 (18.18%) User Experience
4 4 (18.18%) French Language
5 3 (13.64%) Finite Element Analysis
5 3 (13.64%) Resource Management
5 3 (13.64%) Cisco ASA
5 3 (13.64%) SLA
5 3 (13.64%) Cisco
5 3 (13.64%) Service Management
5 3 (13.64%) CMS
5 3 (13.64%) People Management
5 3 (13.64%) Performance Monitoring
5 3 (13.64%) Mentoring
5 3 (13.64%) Coaching
6 1 (4.55%) AppDynamics
6 1 (4.55%) Palo Alto
6 1 (4.55%) Business Continuity
6 1 (4.55%) Disaster Recovery

ITSM
Co-occurring IT Skills in Uxbridge by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (13.64%) CMS
Business Applications
1 21 (95.45%) Remedy ITSM
Communications & Networking
1 3 (13.64%) Cisco ASA
2 1 (4.55%) Firewall
2 1 (4.55%) SNMP
2 1 (4.55%) SSH
General
1 21 (95.45%) Retail
2 4 (18.18%) French Language
Job Titles
1 18 (81.82%) Service Desk Engineer
Miscellaneous
1 4 (18.18%) User Experience
Operating Systems
1 18 (81.82%) Windows
2 1 (4.55%) Linux
2 1 (4.55%) Unix
Processes & Methodologies
1 22 (100.00%) ITIL
2 21 (95.45%) ITIL V3
3 18 (81.82%) Chat Support
3 18 (81.82%) Knowledge Management
4 3 (13.64%) Coaching
4 3 (13.64%) Finite Element Analysis
4 3 (13.64%) Mentoring
4 3 (13.64%) People Management
4 3 (13.64%) Performance Monitoring
4 3 (13.64%) Resource Management
4 3 (13.64%) Service Management
5 1 (4.55%) BCP
5 1 (4.55%) Business Continuity
5 1 (4.55%) Business Continuity Planning
5 1 (4.55%) Disaster Recovery
5 1 (4.55%) High Availability
5 1 (4.55%) Use Case
Programming Languages
1 1 (4.55%) PowerShell
1 1 (4.55%) SQL
1 1 (4.55%) VB
Quality Assurance & Compliance
1 3 (13.64%) SLA
Systems Management
1 21 (95.45%) ServiceCenter
2 1 (4.55%) SCOM
2 1 (4.55%) SolarWinds Orion
2 1 (4.55%) WMI
Vendors
1 21 (95.45%) CA
1 21 (95.45%) Peregrine
1 21 (95.45%) Remedy
2 18 (81.82%) Apple
2 18 (81.82%) BMC
3 3 (13.64%) Cisco
4 1 (4.55%) AppDynamics
4 1 (4.55%) Microsoft
4 1 (4.55%) Palo Alto
4 1 (4.55%) SolarWinds