Customer Service Contracts in Kensington and Chelsea

Customer Service
Central London > Kensington and Chelsea

The following table provides summary statistics for contract job vacancies advertised in Kensington and Chelsea with a requirement for Customer Service skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Service over the 6 months to 6 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
6 May 2024
Same period 2023 Same period 2022
Rank 3 - -
Rank change year-on-year - - -
Contract jobs citing Customer Service 1 0 0
As % of all contract jobs advertised in Kensington and Chelsea 11.11% - -
As % of the Processes & Methodologies category 12.50% - -
Number of daily rates quoted 1 0 0
10th Percentile - - -
25th Percentile £206 - -
Median daily rate (50th Percentile) £213 - -
75th Percentile £219 - -
90th Percentile - - -
Central London median daily rate £250 £238 £225
% change year-on-year +5.26% +5.76% -48.96%

All Process and Methodology Skills
Kensington and Chelsea

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Kensington and Chelsea with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 8 0 2
As % of all contract IT jobs advertised in Kensington and Chelsea 88.89% - 50.00%
Number of daily rates quoted 4 0 2
10th Percentile £188 - £623
25th Percentile £200 - £628
Median daily rate (50th Percentile) £231 - £645
75th Percentile £306 - £658
90th Percentile £363 - £659
Central London median daily rate £550 £600 £570
% change year-on-year -8.33% +5.26% +8.57%
Number of hourly rates quoted 3 0 0
10th Percentile £23.71 - -
25th Percentile £24.78 - -
Median hourly rate £26.56 - -
75th Percentile £29.78 - -
90th Percentile £31.71 - -
Central London median hourly rate £27.81 £35.00 £40.50
% change year-on-year -20.54% -13.58% +102.50%

Customer Service
Job Vacancy Trend in Kensington and Chelsea

Job postings citing Customer Service as a proportion of all IT jobs advertised in Kensington and Chelsea.

Job vacancy trend for Customer Service in Kensington and Chelsea

Customer Service
Contractor Daily Rate Trend in Kensington and Chelsea

3-month moving average daily rate quoted in jobs citing Customer Service in Kensington and Chelsea.

Daily rate trend for Customer Service in Kensington and Chelsea

Customer Service
Contract Job Locations in Kensington and Chelsea

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Service within the Kensington and Chelsea region over the 6 months to 6 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Chelsea - 1 £213 -
Kensington - 1 £213 -
Customer Service
Central London

Customer Service
Co-occurring Skills and Capabilities in Kensington and Chelsea by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Job Titles
1 1 (100.00%) Analyst
1 1 (100.00%) Help Desk Analyst
Processes & Methodologies
1 1 (100.00%) Change Management
1 1 (100.00%) Information Security
1 1 (100.00%) ITIL
Quality Assurance & Compliance
1 1 (100.00%) SLA
Vendors
1 1 (100.00%) Apple