Customer Experience (CX)
South East > Kent
The table below provides summary statistics and contractor rates for jobs advertised in Kent requiring Customer Experience skills. It covers contract job vacancies from the 6 months leading up to 14 February 2026, with comparisons to the same periods in the previous two years.
| 6 months to 14 Feb 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Rank | 27 | 20 | 28 |
| Rank change year-on-year | -7 | +8 | +12 |
| Contract jobs citing Customer Experience | 1 | 1 | 4 |
| As % of all contract jobs in Kent | 0.56% | 0.82% | 1.91% |
| As % of the Processes & Methodologies category | 0.67% | 0.96% | 2.47% |
| Number of daily rates quoted | 1 | 1 | 1 |
| 10th Percentile | - | - | - |
| 25th Percentile | - | £563 | £386 |
| Median daily rate (50th Percentile) | £180 | £575 | £423 |
| Median % change year-on-year | -68.70% | +36.09% | +69.00% |
| 75th Percentile | - | £588 | £459 |
| 90th Percentile | - | - | - |
| South East median daily rate | £475 | £441 | £400 |
| % change year-on-year | +7.65% | +10.31% | -5.88% |
| Number of hourly rates quoted | 0 | 0 | 2 |
| 10th Percentile | - | - | - |
| 25th Percentile | - | - | £11.25 |
| Median hourly rate | - | - | £11.50 |
| 75th Percentile | - | - | £11.75 |
| 90th Percentile | - | - | - |
| South East median hourly rate | £17.60 | £40.25 | £11.50 |
| % change year-on-year | -56.27% | +250.00% | -40.92% |
All Process & Methodology Skills
Kent
Customer Experience falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Kent.
| Contract vacancies with a requirement for process or methodology skills | 150 | 104 | 162 |
| As % of all contract IT jobs advertised in Kent | 84.27% | 85.25% | 77.51% |
| Number of daily rates quoted | 113 | 58 | 112 |
| 10th Percentile | £180 | £206 | £201 |
| 25th Percentile | £225 | £334 | £228 |
| Median daily rate (50th Percentile) | £440 | £525 | £446 |
| Median % change year-on-year | -16.19% | +17.65% | +22.26% |
| 75th Percentile | £563 | £624 | £550 |
| 90th Percentile | £638 | £688 | £643 |
| South East median daily rate | £500 | £500 | £509 |
| % change year-on-year | - | -1.77% | +1.60% |
| Number of hourly rates quoted | 12 | 5 | 14 |
| 10th Percentile | £16.63 | £16.19 | £11.58 |
| 25th Percentile | £20.07 | £21.00 | £16.31 |
| Median hourly rate | £21.61 | £22.00 | £35.50 |
| Median % change year-on-year | -1.80% | -38.03% | -25.26% |
| 75th Percentile | £29.08 | £57.54 | £52.97 |
| 90th Percentile | £39.00 | £71.08 | £55.18 |
| South East median hourly rate | £25.04 | £42.88 | £47.50 |
| % change year-on-year | -41.61% | -9.73% | +5.56% |
Customer Experience
Job Vacancy Trend in Kent
Historical trend showing the proportion of contract IT job postings citing Customer Experience relative to all contract IT jobs advertised in Kent.
Customer Experience
Daily Rate Trend in Kent
Contractor daily rate distribution trend for jobs in Kent citing Customer Experience.
Customer Experience
Hourly Rate Trend in Kent
Contractor hourly rate distribution trend for jobs in Kent citing Customer Experience.
Customer Experience
Contract Job Locations in Kent
The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Experience within the Kent region over the 6 months to 14 February 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Contract IT Job Ads |
Median Daily Rate Past 6 Months |
Median Daily Rate % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| Broadstairs | - | 1 | £180 | - | 2 |
| Customer Experience South East |
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