Customer Experience Jobs in Kent

Customer Experience (CX)
South East > Kent

The table below provides summary statistics for permanent job vacancies advertised in Kent requiring Customer Experience skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Experience over the 6 months leading up to 29 May 2025, comparing them to the same period in the previous two years.

6 months to
29 May 2025
Same period 2024 Same period 2023
Rank 38 74 60
Rank change year-on-year +36 -14 +32
Permanent jobs citing Customer Experience 32 34 39
As % of all permanent jobs advertised in Kent 3.96% 2.20% 3.63%
As % of the Processes & Methodologies category 4.84% 2.74% 3.79%
Number of salaries quoted 22 29 16
10th Percentile - £30,500 £44,800
25th Percentile £23,731 £37,000 £52,450
Median annual salary (50th Percentile) £25,154 £40,000 £60,000
Median % change year-on-year -37.12% -33.33% +11.63%
75th Percentile £26,577 - £65,000
90th Percentile - £45,250 -
South East median annual salary £25,327 £38,000 £47,500
% change year-on-year -33.35% -20.00% -13.64%

All Process and Methodology Skills
Kent

Customer Experience falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Kent.

Permanent vacancies with a requirement for process or methodology skills 661 1,241 1,028
As % of all permanent jobs advertised in Kent 81.81% 80.32% 95.63%
Number of salaries quoted 311 894 495
10th Percentile £25,250 £25,500 £27,600
25th Percentile £30,000 £31,500 £35,000
Median annual salary (50th Percentile) £42,500 £42,500 £47,500
Median % change year-on-year - -10.53% +5.56%
75th Percentile £57,500 £60,000 £60,000
90th Percentile £68,750 £70,000 £70,000
South East median annual salary £55,000 £50,000 £55,000
% change year-on-year +10.00% -9.09% -

Customer Experience
Job Vacancy Trend in Kent

Job postings citing Customer Experience as a proportion of all IT jobs advertised in Kent.

Job vacancy trend for Customer Experience in Kent

Customer Experience
Salary Trend in Kent

3-month moving average salary quoted in jobs citing Customer Experience in Kent.

Salary trend for Customer Experience in Kent

Customer Experience
Salary Histogram in Kent

Salary distribution for jobs citing Customer Experience in Kent over the 6 months to 29 May 2025.

Salary histogram for Customer Experience in Kent

Customer Experience
Job Locations in Kent

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Experience within the Kent region over the 6 months to 29 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Sevenoaks - 21 £25,154 - 1
Canterbury - 8 - - 1
Customer Experience
South East

Customer Experience
Co-occurring Skills and Capabilities in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 21 (65.63%) 4G
1 21 (65.63%) 5G
General
1 21 (65.63%) Retail
1 21 (65.63%) Telecoms
2 8 (25.00%) Manufacturing
3 1 (3.13%) Analytical Skills
3 1 (3.13%) Banking
3 1 (3.13%) Finance
3 1 (3.13%) Financial Institution
3 1 (3.13%) Marketing
Job Titles
1 8 (25.00%) Support Technician
1 8 (25.00%) Technical Support
2 1 (3.13%) Change Manager
2 1 (3.13%) Change Project Manager
2 1 (3.13%) CIO
2 1 (3.13%) Head of E-Commerce
2 1 (3.13%) IT Director
2 1 (3.13%) Product Manager
2 1 (3.13%) Project Change Manager
2 1 (3.13%) Project Manager
Processes & Methodologies
1 29 (90.63%) Customer Service
2 8 (25.00%) Coaching
2 8 (25.00%) Service Delivery
2 8 (25.00%) Technical Analysis
3 1 (3.13%) Anti-Money Laundering
3 1 (3.13%) Change Management
3 1 (3.13%) Continuous Improvement
3 1 (3.13%) CRM
3 1 (3.13%) Customer Insight
3 1 (3.13%) Digital Banking
3 1 (3.13%) E-Commerce
3 1 (3.13%) IT Strategy
3 1 (3.13%) KYC
3 1 (3.13%) Product Backlog
3 1 (3.13%) Product Strategy
3 1 (3.13%) Project Management
3 1 (3.13%) Strategic Roadmap
3 1 (3.13%) Task Automation
3 1 (3.13%) Technology Strategy
3 1 (3.13%) User Experience
Qualifications
1 8 (25.00%) NVQ Level 4
Vendors
1 1 (3.13%) Salesforce