Service Desk Officer Contracts in Kent

Service Desk Officer
South East > Kent

The median Service Desk Officer daily rate in Kent is £155, according to job vacancies posted in the 6 months leading up to 30 June 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
30 Jun 2025
Same period 2024 Same period 2023
Rank 24 - -
Rank change year-on-year - - -
Contract jobs requiring a Service Desk Officer 1 0 0
As % of all contract jobs advertised in Kent 0.87% - -
As % of the Job Titles category 0.95% - -
Number of daily rates quoted 1 0 0
10th Percentile - - -
25th Percentile £153 - -
Median daily rate (50th Percentile) £155 - -
75th Percentile £158 - -
90th Percentile - - -
South East median daily rate £155 - -

All Contract IT Job Vacancies
Kent

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in Kent. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Kent with a recognized job title 105 205 218
% of contract IT jobs with a recognized job title 91.30% 91.52% 99.09%
Number of daily rates quoted 87 104 175
10th Percentile £160 £163 £149
25th Percentile £213 £205 £203
Median daily rate (50th Percentile) £363 £388 £350
Median % change year-on-year -6.45% +10.71% -23.71%
75th Percentile £528 £525 £488
90th Percentile £627 £600 £624
South East median daily rate £500 £508 £500
% change year-on-year -1.57% +1.60% -
Number of hourly rates quoted 2 41 8
10th Percentile £28.71 £12.34 £51.45
25th Percentile £39.63 £12.88 £55.68
Median hourly rate £57.84 £66.74 £57.12
Median % change year-on-year -13.34% +16.85% +158.44%
75th Percentile £76.04 £75.16 £69.85
90th Percentile £86.96 £82.43 £79.19
South East median hourly rate £31.00 £48.70 £50.00
% change year-on-year -36.34% -2.60% +138.10%

Service Desk Officer
Contract Job Locations in Kent

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Officer within the Kent region over the 6 months to 30 June 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Tonbridge - 1 £155 - 1
Service Desk Officer
South East

Service Desk Officer Skill Set
Top 29 Co-occurring Skills and Capabilities in Kent

For the 6 months to 30 June 2025, Service Desk Officer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Kent region featuring Service Desk Officer in the job title.

1 1 (100.00%) Microsoft Office
1 1 (100.00%) ITIL
1 1 (100.00%) PRINCE2
1 1 (100.00%) Windows
1 1 (100.00%) CRM
1 1 (100.00%) SharePoint
1 1 (100.00%) TCP/IP
1 1 (100.00%) VPN
1 1 (100.00%) DNS
1 1 (100.00%) Microsoft
1 1 (100.00%) Active Directory
1 1 (100.00%) Citrix
1 1 (100.00%) Terminal Services
1 1 (100.00%) Firewall
1 1 (100.00%) Law
1 1 (100.00%) Legal
1 1 (100.00%) VMware
1 1 (100.00%) VMware Infrastructure
1 1 (100.00%) Hyper-V
1 1 (100.00%) Microsoft 365
1 1 (100.00%) Windows Server 2012
1 1 (100.00%) Windows 10
1 1 (100.00%) Remote Desktop
1 1 (100.00%) Windows Server
1 1 (100.00%) Creative Problem-Solving
1 1 (100.00%) GDPR
1 1 (100.00%) Problem-Solving
1 1 (100.00%) Preventative Maintenance
1 1 (100.00%) Windows Server 2016

Service Desk Officer Skill Set
Co-occurring Skills and Capabilities in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (100.00%) SharePoint
Applications
1 1 (100.00%) Microsoft Office
Cloud Services
1 1 (100.00%) Microsoft 365
Communications & Networking
1 1 (100.00%) DNS
1 1 (100.00%) Firewall
1 1 (100.00%) Remote Desktop
1 1 (100.00%) TCP/IP
1 1 (100.00%) VPN
General
1 1 (100.00%) Law
1 1 (100.00%) Legal
Operating Systems
1 1 (100.00%) Windows
1 1 (100.00%) Windows 10
1 1 (100.00%) Windows Server
1 1 (100.00%) Windows Server 2012
1 1 (100.00%) Windows Server 2016
Processes & Methodologies
1 1 (100.00%) Creative Problem-Solving
1 1 (100.00%) CRM
1 1 (100.00%) ITIL
1 1 (100.00%) Preventative Maintenance
1 1 (100.00%) PRINCE2
1 1 (100.00%) Problem-Solving
Quality Assurance & Compliance
1 1 (100.00%) GDPR
System Software
1 1 (100.00%) Active Directory
1 1 (100.00%) Hyper-V
1 1 (100.00%) Terminal Services
1 1 (100.00%) VMware Infrastructure
Vendors
1 1 (100.00%) Citrix
1 1 (100.00%) Microsoft
1 1 (100.00%) VMware