The following table provides summary statistics for contract job vacancies advertised in Kent with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 3 months to 23 March 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

3 months to
23 Mar 2017
Same period 2016 Same period 2015
Customer Relationship Management (CRM)
South East / Kent
Rank 43 48 28
Rank change year-on-year +5 -20  
Contract jobs citing CRM 3 12 11
As % of all contract IT jobs advertised in Kent 1.06% 2.69% 4.30%
As % of the Processes & Methodologies category 1.24% 3.56% 5.85%
Number of daily rates quoted 1 8 8
Median daily rate £350 £335 £413
Median daily rate % change year-on-year +4.47% -18.78%  
UK excluding London median daily rate £400 £400 £400
Number of hourly rates quoted 0 1 1
Median hourly rate - £32.50 £9.00
Median hourly rate % change year-on-year - +261.11%  
UK excluding London median hourly rate £27.50 £16.50 £40.00
% change year-on-year +66.66% -58.75%  

CRM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Kent with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Kent
Contract job vacancies with a requirement for process and methodology skills 241 337 188
As % of all contract IT job vacancies advertised in Kent 84.86% 75.56% 73.44%
Number of daily rates quoted 175 260 106
Median daily rate £375 £338 £375
Median daily rate % change year-on-year +11.11% -10.00%  
90% offered a daily rate of more than £203 £210 £290
10% offered a daily rate of more than £525 £550 £550
UK excluding London median daily rate £410 £400 £399
% change year-on-year +2.50% +0.29%  
Number of hourly rates quoted 9 8 9
Median hourly rate £27.38 £170.00 £40.00
Median hourly rate % change year-on-year -83.89% +325.00%  
UK excluding London median hourly rate £36.00 £39.00 £30.00
% change year-on-year -7.69% +30.00%  

CRM
Job Vacancy Trend in Kent

The job posting trend of jobs advertised in Kent citing CRM as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for CRM in Kent

CRM
Contractor Daily Rate Trend in Kent

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in Kent.

Contractor daily rate trend for CRM in Kent

CRM
Contractor Hourly Rate Trend in Kent

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM in Kent.

Contractor hourly rate trend for CRM in Kent

CRM
Contract Job Locations in Kent

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the Kent region over the 3 months to 23 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Margate - 1 - -
CRM
South East

CRM
Top 19 Related IT Skills in Kent

For the 6 months to 23 March 2017, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Kent region with a requirement for CRM.

1 2 (66.67%) Service Management
1 2 (66.67%) SC Cleared
1 2 (66.67%) CTC Cleared
1 2 (66.67%) Security Cleared
1 2 (66.67%) ITIL
2 1 (33.33%) PRINCE2
2 1 (33.33%) B2B
2 1 (33.33%) PMP
2 1 (33.33%) PRINCE
2 1 (33.33%) Change Control
2 1 (33.33%) Capacity Management
2 1 (33.33%) Service Continuity Management
2 1 (33.33%) Virgin Media
2 1 (33.33%) Service Delivery
2 1 (33.33%) Management Information System
2 1 (33.33%) Logistics
2 1 (33.33%) Supplier Management
2 1 (33.33%) Huawei
2 1 (33.33%) PKI

CRM
Top Related IT Skills in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Job Titles
1 2 (66.67%) Analyst
1 2 (66.67%) Systems Analyst
2 1 (33.33%) Coordinator
2 1 (33.33%) Implementation Coordinator
2 1 (33.33%) IT Analyst
Miscellaneous
1 1 (33.33%) Management Information System
1 1 (33.33%) PKI
Processes & Methodologies
1 2 (66.67%) ITIL
1 2 (66.67%) Service Management
2 1 (33.33%) B2B
2 1 (33.33%) Capacity Management
2 1 (33.33%) Change Control
2 1 (33.33%) Logistics
2 1 (33.33%) PRINCE
2 1 (33.33%) PRINCE2
2 1 (33.33%) Service Continuity Management
2 1 (33.33%) Service Delivery
2 1 (33.33%) Supplier Management
Qualifications
1 2 (66.67%) CTC Cleared
1 2 (66.67%) SC Cleared
1 2 (66.67%) Security Cleared
2 1 (33.33%) PMP
Vendors
1 1 (33.33%) Huawei
1 1 (33.33%) Virgin Media