Customer Service Contracts in Kettering

Customer Service
Northamptonshire > Kettering

The following table provides summary statistics for contract job vacancies advertised in Kettering with a requirement for Customer Service skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Service over the 6 months to 17 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
17 May 2024
Same period 2023 Same period 2022
Rank 3 2 6
Rank change year-on-year -1 +4 -
Contract jobs citing Customer Service 1 1 2
As % of all contract jobs advertised in Kettering 20.00% 20.00% 10.53%
As % of the Processes & Methodologies category 33.33% 25.00% 13.33%
Number of daily rates quoted 0 1 2
10th Percentile - - £113
25th Percentile - £185 £123
Median daily rate (50th Percentile) - £190 £144
Median % change year-on-year - +32.17% -
75th Percentile - £195 £163
90th Percentile - - £172
Northamptonshire median daily rate £291 £350 £235
% change year-on-year -16.86% +48.94% -

All Process and Methodology Skills
Kettering

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Kettering with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 3 4 15
As % of all contract IT jobs advertised in Kettering 60.00% 80.00% 78.95%
Number of daily rates quoted 2 4 14
10th Percentile £207 £191 £128
25th Percentile £258 £200 £151
Median daily rate (50th Percentile) £350 £210 £174
Median % change year-on-year +66.67% +20.86% -41.60%
75th Percentile £448 £303 £232
90th Percentile £502 £463 £314
Northamptonshire median daily rate £445 £400 £455
% change year-on-year +11.25% -12.09% +21.33%

Customer Service
Job Vacancy Trend in Kettering

Job postings citing Customer Service as a proportion of all IT jobs advertised in Kettering.

Job vacancy trend for Customer Service in Kettering

Customer Service
Contractor Daily Rate Trend in Kettering

3-month moving average daily rate quoted in jobs citing Customer Service in Kettering.

Daily rate trend for Customer Service in Kettering

Customer Service
Co-occurring Skills and Capabilities in Kettering by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (100.00%) SharePoint
Cloud Services
1 1 (100.00%) Azure
1 1 (100.00%) Microsoft 365
General
1 1 (100.00%) Social Skills
Job Titles
1 1 (100.00%) 1st Line Engineer
1 1 (100.00%) 1st Line Support
1 1 (100.00%) 1st Line Support Engineer
1 1 (100.00%) Support Engineer
Miscellaneous
1 1 (100.00%) Onboarding
Operating Systems
1 1 (100.00%) Mac OS
1 1 (100.00%) Windows
1 1 (100.00%) Windows 10
Processes & Methodologies
1 1 (100.00%) Problem-Solving
System Software
1 1 (100.00%) Active Directory