Customer Service Contracts in Leiston

Customer Service
Suffolk > Leiston

The table below provides summary statistics for contract job vacancies advertised in Leiston requiring Customer Service skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Customer Service over the 6 months leading up to 1 May 2025, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 5 3 -
Rank change year-on-year -2 - -
Contract jobs citing Customer Service 6 1 0
As % of all contract jobs advertised in Leiston 33.33% 33.33% -
As % of the Processes & Methodologies category 40.00% 100.00% -
Number of daily rates quoted 3 1 0
10th Percentile £206 - -
25th Percentile £208 - -
Median daily rate (50th Percentile) £220 £175 -
Median % change year-on-year +25.71% - -
75th Percentile £240 - -
90th Percentile £246 - -
Suffolk median daily rate £215 £210 £642
% change year-on-year +2.38% -67.29% +217.04%

All Process and Methodology Skills
Leiston

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Leiston.

Contract vacancies with a requirement for process or methodology skills 15 1 1
As % of all contract IT jobs advertised in Leiston 83.33% 33.33% 100.00%
Number of daily rates quoted 11 1 0
10th Percentile £200 - -
25th Percentile £208 - -
Median daily rate (50th Percentile) £225 £175 -
Median % change year-on-year +28.57% - -
75th Percentile - - -
90th Percentile £230 - -
Suffolk median daily rate £250 £465 £650
% change year-on-year -46.24% -28.46% +33.68%

Customer Service
Job Vacancy Trend in Leiston

Job postings citing Customer Service as a proportion of all IT jobs advertised in Leiston.

Job vacancy trend for Customer Service in Leiston

Customer Service
Contractor Daily Rate Trend in Leiston

3-month moving average daily rate quoted in jobs citing Customer Service in Leiston.

Daily rate trend for Customer Service in Leiston

Customer Service
Co-occurring Skills and Capabilities in Leiston by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (100.00%) SharePoint
Cloud Services
1 6 (100.00%) Azure
Communications & Networking
1 6 (100.00%) VPN
General
1 6 (100.00%) Social Skills
2 3 (50.00%) Public Sector
Job Titles
1 6 (100.00%) Support Engineer
2 4 (66.67%) Desktop Engineer
2 4 (66.67%) Desktop Support
2 4 (66.67%) Desktop Support Engineer
3 1 (16.67%) SC Cleared Desktop Support
Miscellaneous
1 6 (100.00%) iPad
1 6 (100.00%) iPhone
1 6 (100.00%) Self-Motivation
Operating Systems
1 6 (100.00%) Windows
1 6 (100.00%) Windows 10
Processes & Methodologies
1 6 (100.00%) Antivirus Management
1 6 (100.00%) Inventory Management
1 6 (100.00%) ITIL
1 6 (100.00%) Problem-Solving
1 6 (100.00%) Root Cause Analysis
1 6 (100.00%) Time Management
2 1 (16.67%) Decision-Making
2 1 (16.67%) Line Management
Qualifications
1 6 (100.00%) ITIL Certification
1 6 (100.00%) Security Cleared
2 4 (66.67%) SC Cleared
3 1 (16.67%) BPSS Clearance
System Software
1 6 (100.00%) Active Directory
Systems Management
1 6 (100.00%) Microsoft Intune
Vendors
1 6 (100.00%) McAfee
1 6 (100.00%) Microsoft