2nd Line Support Contracts in Liverpool

Second Line Support
Merseyside > Liverpool

The median Second Line Support daily rate in Liverpool is £195, according to job vacancies posted in the 6 months leading up to 17 July 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
17 Jul 2025
Same period 2024 Same period 2023
Rank 24 19 -
Rank change year-on-year -5 - -
Contract jobs requiring a 2nd Line Support 2 7 0
As % of all contract jobs advertised in Liverpool 1.50% 4.00% -
As % of the Job Titles category 1.60% 4.19% -
Number of daily rates quoted 2 6 0
10th Percentile £151 £137 -
25th Percentile £168 £149 -
Median daily rate (50th Percentile) £195 £168 -
Median % change year-on-year +15.90% - -
75th Percentile £223 £232 -
90th Percentile £239 £247 -
Merseyside median daily rate £195 £168 £200
% change year-on-year +15.90% -15.88% +6.67%
Number of hourly rates quoted 0 1 0
Median hourly rate - £18.07 -
Merseyside median hourly rate - £18.07 -

All Contract IT Job Vacancies
Liverpool

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in Liverpool. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Liverpool with a recognized job title 125 167 225
% of contract IT jobs with a recognized job title 93.98% 95.43% 95.74%
Number of daily rates quoted 79 85 158
10th Percentile £150 £143 £271
25th Percentile £288 £181 £400
Median daily rate (50th Percentile) £438 £350 £463
Median % change year-on-year +25.00% -24.32% +2.78%
75th Percentile £575 £494 £530
90th Percentile £681 £600 £600
Merseyside median daily rate £430 £375 £475
% change year-on-year +14.63% -21.03% +11.76%
Number of hourly rates quoted 12 29 9
10th Percentile - £15.44 £10.09
25th Percentile £12.21 £15.50 £15.25
Median hourly rate £17.37 £18.11 £17.50
Median % change year-on-year -4.09% +3.49% +18.64%
75th Percentile £17.44 £34.21 £19.50
90th Percentile £19.74 £36.05 £31.84
Merseyside median hourly rate £17.44 £21.43 £17.50
% change year-on-year -18.62% +22.46% +7.69%

2nd Line Support
Job Vacancy Trend in Liverpool

Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised in Liverpool.

Job vacancy trend for 2nd Line Support in Liverpool

2nd Line Support
Contractor Daily Rate Trend in Liverpool

3-month moving average daily rate quoted in jobs citing 2nd Line Support in Liverpool.

Daily rate trend for 2nd Line Support in Liverpool

2nd Line Support
Daily Rate Histogram in Liverpool

Daily rate distribution for jobs citing 2nd Line Support in Liverpool over the 6 months to 17 July 2025.

Daily rate histogram for 2nd Line Support in Liverpool

2nd Line Support
Contractor Hourly Rate Trend in Liverpool

3-month moving average hourly rates quoted in jobs citing 2nd Line Support in Liverpool.

Hourly rate trend for 2nd Line Support in Liverpool

2nd Line Support Skill Set
Top 17 Co-occurring Skills and Capabilities in Liverpool

For the 6 months to 17 July 2025, 2nd Line Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Liverpool region featuring 2nd Line Support in the job title.

1 2 (100.00%) Windows
1 2 (100.00%) Active Directory
1 2 (100.00%) Microsoft 365
1 2 (100.00%) Social Skills
2 1 (50.00%) Remote Monitoring and Management
2 1 (50.00%) Customer Service
2 1 (50.00%) Windows 10
2 1 (50.00%) Windows Server
2 1 (50.00%) Problem-Solving
2 1 (50.00%) ITSM
2 1 (50.00%) Retail
2 1 (50.00%) Microsoft Exchange
2 1 (50.00%) DHCP
2 1 (50.00%) TCP/IP
2 1 (50.00%) DNS
2 1 (50.00%) SLA
2 1 (50.00%) Microsoft

2nd Line Support Skill Set
Co-occurring Skills and Capabilities in Liverpool by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (50.00%) Microsoft Exchange
Cloud Services
1 2 (100.00%) Microsoft 365
Communications & Networking
1 1 (50.00%) DHCP
1 1 (50.00%) DNS
1 1 (50.00%) TCP/IP
General
1 2 (100.00%) Social Skills
2 1 (50.00%) Retail
Operating Systems
1 2 (100.00%) Windows
2 1 (50.00%) Windows 10
2 1 (50.00%) Windows Server
Processes & Methodologies
1 1 (50.00%) Customer Service
1 1 (50.00%) ITSM
1 1 (50.00%) Problem-Solving
1 1 (50.00%) Remote Monitoring and Management
Quality Assurance & Compliance
1 1 (50.00%) SLA
System Software
1 2 (100.00%) Active Directory
Vendors
1 1 (50.00%) Microsoft