Period
to 18 February 2019

The following table provides summary statistics for contract job vacancies advertised in Liverpool with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 6 months to 18 February 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Level Agreement (SLA)
Merseyside > Liverpool
6 months to
18 Feb 2019
Same period 2018 Same period 2017
Rank 34 38 40
Rank change year-on-year +4 +2 +8
Contract jobs citing SLA 12 2 9
As % of all contract IT jobs advertised in Liverpool 3.06% 0.57% 2.01%
As % of the Quality Assurance & Compliance category 24.49% 5.13% 20.45%
Number of daily rates quoted 8 1 4
Liverpool median daily rate £494 £500 £250
Median daily rate % change year-on-year -1.25% +100.00% -
10th Percentile £337 £450 £224
90th Percentile £550 £550 £285
Merseyside median daily rate £438 £360 £250
% change year-on-year +21.53% +44.00% -
Number of hourly rates quoted 1 0 3
Liverpool median hourly rate £11.00 - £11.00
Merseyside median hourly rate £11.00 - £11.00

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Liverpool with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Liverpool
Contract vacancies with a requirement for quality assurance or compliance skills 49 39 44
As % of all contract IT jobs advertised in Liverpool 12.50% 11.14% 9.82%
Number of daily rates quoted 30 35 23
Liverpool median daily rate £450 £450 £495
Median daily rate % change year-on-year - -9.09% +10.00%
10th Percentile £263 £321 £242
90th Percentile £555 £556 £580
Merseyside median daily rate £458 £450 £350
% change year-on-year +1.67% +28.57% -17.65%
Number of hourly rates quoted 3 0 3
Liverpool median hourly rate £12.27 - £11.00
Merseyside median hourly rate £12.27 - £11.00

SLA
Job Vacancy Trend in Liverpool

Job postings citing SLA as a percentage of all IT jobs advertised in Liverpool.

Job vacancy trend for SLA in Liverpool

SLA
Contractor Daily Rate Trend in Liverpool

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing SLA in Liverpool.

Contractor daily rate trend for SLA in Liverpool

SLA
Contractor Daily Rate Histogram in Liverpool

The daily rate distribution of IT jobs citing SLA in Liverpool over the 6 months to 18 February 2019.

Contractor daily rate histogram for SLA in Liverpool

SLA
Contractor Hourly Rate Trend in Liverpool

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing SLA in Liverpool.

Contractor hourly rate trend for SLA in Liverpool

For the 6 months to 18 February 2019, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Liverpool region with a requirement for SLA.

1 6 (50.00%) ITIL
2 5 (41.67%) ITSM
3 4 (33.33%) Business Continuity
3 4 (33.33%) Supplier Management
3 4 (33.33%) Banking
3 4 (33.33%) TOGAF
3 4 (33.33%) Matrix Management
3 4 (33.33%) Change Management
3 4 (33.33%) Enterprise Software
3 4 (33.33%) Transition Management
3 4 (33.33%) Business Continuity Planning
3 4 (33.33%) IT Strategy
3 4 (33.33%) Creative Thinking
3 4 (33.33%) Thought Leadership
4 3 (25.00%) Problem-Solving
4 3 (25.00%) Microsoft
5 2 (16.67%) Microsoft Office
5 2 (16.67%) Remedy
5 2 (16.67%) Active Directory
5 2 (16.67%) Windows
5 2 (16.67%) Service Management
5 2 (16.67%) Office 365
6 1 (8.33%) Mobile Device Management
6 1 (8.33%) Exchange Server 2013
6 1 (8.33%) Microsoft Azure
6 1 (8.33%) Exchange Server 2010
6 1 (8.33%) Kalman Filter
6 1 (8.33%) Windows Server
6 1 (8.33%) Virgin Media
6 1 (8.33%) Antivirus Management

SLA
Co-occurring IT Skills in Liverpool by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (8.33%) Exchange Server 2010
1 1 (8.33%) Exchange Server 2013
1 1 (8.33%) MS Exchange
1 1 (8.33%) SharePoint
Applications
1 2 (16.67%) Microsoft Office
Business Applications
1 1 (8.33%) Remedy ITSM
Cloud Services
1 2 (16.67%) Office 365
2 1 (8.33%) Microsoft Azure
Communications & Networking
1 1 (8.33%) DHCP
1 1 (8.33%) DNS
1 1 (8.33%) Internet
General
1 4 (33.33%) Banking
2 1 (8.33%) Finance
2 1 (8.33%) Telecoms
Job Titles
1 7 (58.33%) Applications Manager
2 3 (25.00%) Analyst
3 2 (16.67%) Service Analyst
4 1 (8.33%) 1st/2nd Line Support
4 1 (8.33%) 2nd Line Support
4 1 (8.33%) 3rd Line Engineer
4 1 (8.33%) ICT Engineer
4 1 (8.33%) IT Analyst
4 1 (8.33%) IT Support
4 1 (8.33%) IT Support Analyst
4 1 (8.33%) Service Desk Analyst
4 1 (8.33%) Services Delivery Analyst
4 1 (8.33%) Support Analyst
Miscellaneous
1 4 (33.33%) Enterprise Software
2 1 (8.33%) e-Learning
2 1 (8.33%) IVR
Operating Systems
1 2 (16.67%) Windows
2 1 (8.33%) Windows Server
Processes & Methodologies
1 6 (50.00%) ITIL
2 5 (41.67%) ITSM
3 4 (33.33%) Business Continuity
3 4 (33.33%) Business Continuity Planning
3 4 (33.33%) Change Management
3 4 (33.33%) Creative Thinking
3 4 (33.33%) IT Strategy
3 4 (33.33%) Matrix Management
3 4 (33.33%) Supplier Management
3 4 (33.33%) Thought Leadership
3 4 (33.33%) TOGAF
3 4 (33.33%) Transition Management
4 3 (25.00%) Problem-Solving
5 2 (16.67%) Service Management
6 1 (8.33%) Antivirus Management
6 1 (8.33%) Incident Management
6 1 (8.33%) Kalman Filter
6 1 (8.33%) Mobile Device Management
6 1 (8.33%) Project Management
6 1 (8.33%) Service Delivery
Programming Languages
1 1 (8.33%) SQL
System Software
1 2 (16.67%) Active Directory
Vendors
1 3 (25.00%) Microsoft
2 2 (16.67%) Remedy
3 1 (8.33%) BMC
3 1 (8.33%) Virgin Media