The median annual salary for a 2nd Line Support was £28,750 in advertised job vacancies in Liverpool during the 3 months to 22 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
22 Mar 2017
Same period 2016 Same period 2015
Second Line Support
Merseyside / Liverpool
Rank 44 55 52
Rank change year-on-year +11 -3  
Permanent jobs requiring a 2nd Line Support 7 3 1
As % of all permanent IT jobs advertised in Liverpool 1.75% 0.77% 0.24%
As % of the Job Titles category 1.87% 0.78% 0.25%
Number of salaries quoted 4 2 1
Median salary £28,750 £28,250 £23,500
Median salary % change year-on-year +1.76% +20.21%  
UK excluding London median salary £25,500 £25,500 £25,000
% change year-on-year - +2.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Liverpool. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Liverpool
Permanent job vacancies with a job title containing a recognized job role 375 387 400
As % of all permanent IT job vacancies advertised in Liverpool 93.52% 98.72% 95.92%
Number of salaries quoted 297 309 318
Median salary £38,500 £37,500 £40,500
Median salary % change year-on-year +2.66% -7.40%  
90% offered a salary of more than £23,000 £26,000 £23,500
10% offered a salary of more than £62,500 £70,000 £60,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

2nd Line Support
Job Vacancy Trend in Liverpool

The job posting trend of jobs advertised in Liverpool that featured 2nd Line Support in the job title.

Job vacancy trend for 2nd Line Support in Liverpool

2nd Line Support
Salary Trend in Liverpool

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support in Liverpool.

Salary trend for 2nd Line Support in Liverpool

2nd Line Support Skill Set
Top 30 Related IT Skills in Liverpool

For the 6 months to 22 March 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Liverpool region featuring 2nd Line Support in the job title.

1 7 (100.00%) ITIL
2 6 (85.71%) Active Directory
3 5 (71.43%) Citrix
4 3 (42.86%) Microsoft Certification
4 3 (42.86%) MCSE
4 3 (42.86%) MCSA
4 3 (42.86%) Cisco
4 3 (42.86%) Hyper-V
4 3 (42.86%) XenApp
5 2 (28.57%) SolarWinds
5 2 (28.57%) Incident Management
5 2 (28.57%) Windows Server
5 2 (28.57%) Windows
5 2 (28.57%) OpenView
5 2 (28.57%) HP
5 2 (28.57%) OVSD
5 2 (28.57%) MS Excel
5 2 (28.57%) Tivoli
5 2 (28.57%) Systems Management Server (SMS)
5 2 (28.57%) Nagios
6 1 (14.29%) Finance
6 1 (14.29%) VMware
6 1 (14.29%) Banking
6 1 (14.29%) IP Telephony
6 1 (14.29%) Data Warehouse
6 1 (14.29%) MS Exchange
6 1 (14.29%) LAN
6 1 (14.29%) WAN
6 1 (14.29%) Unix
6 1 (14.29%) SQL

2nd Line Support Skill Set
Top Related IT Skills in Liverpool by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (14.29%) MS Exchange
Applications
1 2 (28.57%) MS Excel
Communications & Networking
1 1 (14.29%) IP Telephony
1 1 (14.29%) LAN
1 1 (14.29%) WAN
Database & Business Intelligence
1 1 (14.29%) Data Warehouse
1 1 (14.29%) Informix
General
1 1 (14.29%) Banking
1 1 (14.29%) Finance
Operating Systems
1 2 (28.57%) Windows
1 2 (28.57%) Windows Server
2 1 (14.29%) Unix
Processes & Methodologies
1 7 (100.00%) ITIL
2 2 (28.57%) Incident Management
3 1 (14.29%) ITIL V3
3 1 (14.29%) Logistics
3 1 (14.29%) Release Management
Programming Languages
1 1 (14.29%) SQL
Qualifications
1 3 (42.86%) MCSA
1 3 (42.86%) MCSE
1 3 (42.86%) Microsoft Certification
System Software
1 6 (85.71%) Active Directory
2 3 (42.86%) Hyper-V
2 3 (42.86%) XenApp
Systems Management
1 2 (28.57%) Nagios
1 2 (28.57%) OpenView
1 2 (28.57%) OVSD
1 2 (28.57%) Systems Management Server (SMS)
1 2 (28.57%) Tivoli
Vendors
1 5 (71.43%) Citrix
2 3 (42.86%) Cisco
3 2 (28.57%) HP
3 2 (28.57%) SolarWinds
4 1 (14.29%) Microsoft
4 1 (14.29%) Oracle
4 1 (14.29%) VMware
Liverpool, Merseyside
HAYS INFORMATION TECHNOLOGY
Posted: 6 days ago
Liverpool
Hays Specialist Recruitment Ltd
Salary: £25000.00 - £35000.00 per annum
Posted: 8 days ago