2nd Line Support Jobs in Liverpool

Second Line Support
Merseyside > Liverpool

The median Second Line Support salary in Liverpool is £33,500 per year, according to job vacancies posted during the 6 months leading to 29 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
29 May 2025
Same period 2024 Same period 2023
Rank 39 85 83
Rank change year-on-year +46 -2 +8
Permanent jobs requiring a 2nd Line Support 3 4 11
As % of all permanent jobs advertised in Liverpool 1.13% 0.36% 1.20%
As % of the Job Titles category 1.21% 0.37% 1.42%
Number of salaries quoted 3 3 3
10th Percentile - £25,250 £27,050
25th Percentile £31,750 £25,625 £27,125
Median annual salary (50th Percentile) £33,500 £27,000 £28,500
Median % change year-on-year +24.07% -5.26% +3.64%
75th Percentile £35,500 £27,875 £34,250
90th Percentile £35,650 £28,400 £36,950
Merseyside median annual salary £33,500 £27,000 £28,500
% change year-on-year +24.07% -5.26% +3.64%

All Permanent IT Job Vacancies
Liverpool

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Liverpool. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Liverpool with a recognized job title 248 1,075 772
% of permanent jobs with a recognized job title 93.23% 96.24% 84.28%
Number of salaries quoted 154 738 373
10th Percentile £26,575 £26,000 £28,550
25th Percentile £32,125 £35,000 £37,500
Median annual salary (50th Percentile) £48,000 £45,000 £48,000
Median % change year-on-year +6.67% -6.25% +1.05%
75th Percentile £67,500 £61,250 £60,000
90th Percentile £80,000 £80,000 £70,000
Merseyside median annual salary £45,000 £43,500 £47,500
% change year-on-year +3.45% -8.42% -

2nd Line Support
Job Vacancy Trend in Liverpool

Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised in Liverpool.

Job vacancy trend for 2nd Line Support in Liverpool

2nd Line Support
Salary Trend in Liverpool

3-month moving average salary quoted in jobs citing 2nd Line Support in Liverpool.

Salary trend for 2nd Line Support in Liverpool

2nd Line Support Skill Set
Top 12 Co-occurring Skills and Capabilities in Liverpool

For the 6 months to 29 May 2025, 2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Liverpool region featuring 2nd Line Support in the job title.

1 3 (100.00%) Windows
1 3 (100.00%) SharePoint
1 3 (100.00%) Microsoft Exchange
1 3 (100.00%) Firewall
1 3 (100.00%) Manufacturing
1 3 (100.00%) FMCG
1 3 (100.00%) Microsoft 365
1 3 (100.00%) Windows Server
1 3 (100.00%) Self-Motivation
1 3 (100.00%) Windows Server 2019
1 3 (100.00%) Social Skills
1 3 (100.00%) Microsoft Copilot

2nd Line Support Skill Set
Co-occurring Skills and Capabilities in Liverpool by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (100.00%) Microsoft Exchange
1 3 (100.00%) SharePoint
Cloud Services
1 3 (100.00%) Microsoft 365
1 3 (100.00%) Microsoft Copilot
Communications & Networking
1 3 (100.00%) Firewall
General
1 3 (100.00%) Manufacturing
1 3 (100.00%) Social Skills
Miscellaneous
1 3 (100.00%) FMCG
1 3 (100.00%) Self-Motivation
Operating Systems
1 3 (100.00%) Windows
1 3 (100.00%) Windows Server
1 3 (100.00%) Windows Server 2019