The median annual salary for a 2nd Line Support was £22,500 in advertised job vacancies in Liverpool during the 3 months to 29 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support
Merseyside > Liverpool
3 months to
29 Jun 2017
Same period 2016 Same period 2015
Rank 51 53 -
Rank change year-on-year +2 -  
Permanent jobs requiring a 2nd Line Support 2 4 0
As % of all permanent IT jobs advertised in Liverpool 0.53% 0.99% -
As % of the Job Titles category 0.57% 1.01% -
Number of salaries quoted 1 4 0
Liverpool median annual salary £22,500 £27,500 -
Median salary % change year-on-year -18.18% -  
Merseyside median annual salary £22,500 £27,500 -
% change year-on-year -18.18% -  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Liverpool. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Liverpool
Permanent job vacancies with a job title containing a recognized job role 348 396 392
As % of all permanent IT job vacancies advertised in Liverpool 92.06% 97.54% 96.55%
Number of salaries quoted 1086 1305 1247
Liverpool median annual salary £40,000 £40,000 £38,000
Median salary % change year-on-year - +5.26%  
10th Percentile £27,500 £23,750 £22,500
90th Percentile £62,500 £58,000 £66,500
Merseyside median annual salary £40,000 £40,000 £40,000

2nd Line Support
Job Vacancy Trend in Liverpool

Job postings that featured 2nd Line Support in the job title as a percentage of all IT jobs advertised in Liverpool.

Job vacancy trend for 2nd Line Support in Liverpool

2nd Line Support
Salary Trend in Liverpool

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support in Liverpool.

Salary trend for 2nd Line Support in Liverpool

2nd Line Support Skill Set
Top 30 Co-occurring IT Skills in Liverpool

For the 6 months to 29 June 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Liverpool region featuring 2nd Line Support in the job title.

1 8 (80.00%) ITIL
2 7 (70.00%) Citrix
2 7 (70.00%) Active Directory
3 4 (40.00%) Microsoft Certification
3 4 (40.00%) Windows
3 4 (40.00%) Cisco
3 4 (40.00%) Hyper-V
3 4 (40.00%) XenApp
4 3 (30.00%) MCSE
4 3 (30.00%) MCSA
4 3 (30.00%) Windows Server
4 3 (30.00%) HP
5 2 (20.00%) Microsoft
5 2 (20.00%) LAN
5 2 (20.00%) WAN
5 2 (20.00%) Tivoli
5 2 (20.00%) Systems Management Server (SMS)
5 2 (20.00%) Nagios
5 2 (20.00%) OpenView
5 2 (20.00%) Finance
5 2 (20.00%) SolarWinds
5 2 (20.00%) Windows 7
5 2 (20.00%) Banking
5 2 (20.00%) OVSD
5 2 (20.00%) Incident Management
6 1 (10.00%) Web Development
6 1 (10.00%) Release Management
6 1 (10.00%) Umbraco
6 1 (10.00%) EPiServer
6 1 (10.00%) Data Protection

2nd Line Support Skill Set
Co-occurring IT Skills in Liverpool by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (10.00%) EPiServer
1 1 (10.00%) MS Exchange
1 1 (10.00%) SharePoint
1 1 (10.00%) Umbraco
Applications
1 1 (10.00%) Microsoft Office
Cloud Services
1 1 (10.00%) Office 365
Communications & Networking
1 2 (20.00%) LAN
1 2 (20.00%) WAN
2 1 (10.00%) DHCP
2 1 (10.00%) DNS
Database & Business Intelligence
1 1 (10.00%) Data Warehouse
1 1 (10.00%) Informix
General
1 2 (20.00%) Banking
1 2 (20.00%) Finance
2 1 (10.00%) Investment Banking
Miscellaneous
1 1 (10.00%) Blackberry
1 1 (10.00%) iPad
1 1 (10.00%) iPhone
Operating Systems
1 4 (40.00%) Windows
2 3 (30.00%) Windows Server
3 2 (20.00%) Windows 7
4 1 (10.00%) Android
4 1 (10.00%) Unix
4 1 (10.00%) Windows Server 2008
4 1 (10.00%) Windows Server 2012
Processes & Methodologies
1 8 (80.00%) ITIL
2 2 (20.00%) Incident Management
3 1 (10.00%) Asset Management
3 1 (10.00%) Change Management
3 1 (10.00%) Data Protection
3 1 (10.00%) ITIL V3
3 1 (10.00%) Logistics
3 1 (10.00%) Release Management
3 1 (10.00%) Web Development
Programming Languages
1 1 (10.00%) SQL
Qualifications
1 4 (40.00%) Microsoft Certification
2 3 (30.00%) MCSA
2 3 (30.00%) MCSE
3 1 (10.00%) A+ Certification
3 1 (10.00%) ITIL Certification
3 1 (10.00%) Network+ Certification
System Software
1 7 (70.00%) Active Directory
2 4 (40.00%) Hyper-V
2 4 (40.00%) XenApp
Systems Management
1 2 (20.00%) Nagios
1 2 (20.00%) OpenView
1 2 (20.00%) OVSD
1 2 (20.00%) Systems Management Server (SMS)
1 2 (20.00%) Tivoli
2 1 (10.00%) TeamSite
Vendors
1 7 (70.00%) Citrix
2 4 (40.00%) Cisco
3 3 (30.00%) HP
4 2 (20.00%) Microsoft
4 2 (20.00%) SolarWinds
5 1 (10.00%) Oracle
5 1 (10.00%) RedDot
5 1 (10.00%) Sitecore
5 1 (10.00%) VMware