2nd Line Support Jobs in Liverpool

Second Line Support
Merseyside > Liverpool

The median Second Line Support salary in Liverpool is £27,000 per year according to job vacancies posted during the 6 months to 26 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
26 Apr 2024
Same period 2023 Same period 2022
Rank 84 82 91
Rank change year-on-year -2 +9 -37
Permanent jobs requiring a 2nd Line Support 5 14 4
As % of all permanent jobs advertised in Liverpool 0.47% 1.49% 0.42%
As % of the Job Titles category 0.49% 1.77% 0.44%
Number of salaries quoted 3 5 4
10th Percentile £25,250 £27,100 £24,325
25th Percentile £25,625 £27,250 £25,563
Median annual salary (50th Percentile) £27,000 £32,000 £30,000
Median % change year-on-year -15.63% +6.67% +15.38%
75th Percentile £27,875 - £33,750
90th Percentile £28,400 £36,050 -
Merseyside median annual salary £27,000 £30,500 £30,000
% change year-on-year -11.48% +1.67% +15.38%

All Permanent IT Job Vacancies
Liverpool

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Liverpool. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Liverpool with a recognized job title 1,022 789 915
% of permanent jobs with a recognized job title 95.87% 83.85% 95.21%
Number of salaries quoted 686 407 591
10th Percentile £25,750 £28,206 £25,000
25th Percentile £33,431 £36,919 £34,000
Median annual salary (50th Percentile) £44,941 £47,500 £47,500
Median % change year-on-year -5.39% - +11.76%
75th Percentile £58,438 £61,250 £64,499
90th Percentile £77,500 £71,250 £75,000
Merseyside median annual salary £41,235 £45,000 £45,041
% change year-on-year -8.37% -0.09% +5.98%

2nd Line Support
Job Vacancy Trend in Liverpool

Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised in Liverpool.

Job vacancy trend for 2nd Line Support in Liverpool

2nd Line Support
Salary Trend in Liverpool

3-month moving average salary quoted in jobs citing 2nd Line Support in Liverpool.

Salary trend for 2nd Line Support in Liverpool

2nd Line Support Skill Set
Top 24 Co-occurring Skills and Capabilities in Liverpool

For the 6 months to 26 April 2024, 2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Liverpool region featuring 2nd Line Support in the job title.

1 3 (60.00%) Windows
2 2 (40.00%) Fintech
2 2 (40.00%) Social Skills
2 2 (40.00%) Azure
2 2 (40.00%) Microsoft 365
2 2 (40.00%) PowerShell
2 2 (40.00%) .NET
2 2 (40.00%) Microsoft
2 2 (40.00%) Active Directory
3 1 (20.00%) Dell
3 1 (20.00%) ITIL Certification
3 1 (20.00%) Microsoft Office
3 1 (20.00%) ITIL
3 1 (20.00%) Microsoft Exchange
3 1 (20.00%) Spreadsheet
3 1 (20.00%) Service Management
3 1 (20.00%) ITSM
3 1 (20.00%) Stakeholder Management
3 1 (20.00%) Incident Management
3 1 (20.00%) Windows Server 2012
3 1 (20.00%) Line Management
3 1 (20.00%) Entra ID
3 1 (20.00%) Driving Licence
3 1 (20.00%) Proactive Monitoring

2nd Line Support Skill Set
Co-occurring Skills and Capabilities in Liverpool by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (20.00%) Microsoft Exchange
Applications
1 1 (20.00%) Microsoft Office
1 1 (20.00%) Spreadsheet
Cloud Services
1 2 (40.00%) Azure
1 2 (40.00%) Microsoft 365
2 1 (20.00%) Entra ID
General
1 2 (40.00%) Social Skills
Libraries, Frameworks & Software Standards
1 2 (40.00%) .NET
Miscellaneous
1 1 (20.00%) Driving Licence
Operating Systems
1 3 (60.00%) Windows
2 1 (20.00%) Windows Server 2012
Processes & Methodologies
1 2 (40.00%) Fintech
2 1 (20.00%) Incident Management
2 1 (20.00%) ITIL
2 1 (20.00%) ITSM
2 1 (20.00%) Line Management
2 1 (20.00%) Proactive Monitoring
2 1 (20.00%) Service Management
2 1 (20.00%) Stakeholder Management
Programming Languages
1 2 (40.00%) PowerShell
Qualifications
1 1 (20.00%) ITIL Certification
System Software
1 2 (40.00%) Active Directory
Vendors
1 2 (40.00%) Microsoft
2 1 (20.00%) Dell