Customer Service Contract Job Trends in Luton

Customer Service
Bedfordshire > Luton

The table below provides summary statistics and contractor rates for jobs advertised in Luton requiring Customer Service skills. It covers contract job vacancies from the 6 months leading up to 13 January 2026, with comparisons to the same periods in the previous two years.

6 months to
13 Jan 2026
Same period 2025 Same period 2024
Rank 26 - 37
Rank change year-on-year - - -21
Contract jobs citing Customer Service 2 0 1
As % of all contract jobs in Luton 1.67% - 0.55%
As % of the Processes & Methodologies category 1.90% - 0.62%
Number of daily rates quoted 1 0 1
10th Percentile - - -
25th Percentile - - £475
Median daily rate (50th Percentile) £425 - £500
Median % change year-on-year - - +28.21%
75th Percentile - - £525
90th Percentile - - -
Bedfordshire median daily rate £281 £250 £188
% change year-on-year +12.50% +33.33% -58.33%

All Process & Methodology Skills
Luton

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Luton.

Contract vacancies with a requirement for process or methodology skills 105 72 162
As % of all contract IT jobs advertised in Luton 87.50% 96.00% 89.50%
Number of daily rates quoted 66 38 119
10th Percentile £331 £121 £448
25th Percentile £413 £469 £500
Median daily rate (50th Percentile) £500 £525 £525
Median % change year-on-year -4.76% - -4.55%
75th Percentile £580 £697 £550
90th Percentile £650 £700 £600
Bedfordshire median daily rate £500 £525 £525
% change year-on-year -4.76% - +5.00%
Number of hourly rates quoted 8 10 3
10th Percentile £52.35 £20.26 £24.90
25th Percentile £68.88 £43.06 £35.25
Median hourly rate £83.75 £57.20 £55.00
Median % change year-on-year +46.42% +4.00% -24.14%
75th Percentile £90.38 £67.03 £60.25
90th Percentile £91.50 £81.25 £61.90
Bedfordshire median hourly rate £64.00 £50.00 £42.15
% change year-on-year +28.00% +18.62% -26.05%

Customer Service
Job Vacancy Trend in Luton

Historical trend showing the proportion of contract IT job postings citing Customer Service relative to all contract IT jobs advertised in Luton.

Customer Service job vacancy trend in Luton

Customer Service
Daily Rate Trend in Luton

Contractor daily rate distribution trend for jobs in Luton citing Customer Service.

Contractor daily rate distribution trend for jobs in Luton citing Customer Service

Customer Service
Hourly Rate Trend in Luton

Contractor hourly rate distribution trend for jobs in Luton citing Customer Service.

Contractor hourly rate distribution trend for jobs in Luton citing Customer Service

Customer Service
Co-Occurring Skills & Capabilities in Luton by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Business Applications
1 2 (100.00%) Dynamics CRM
Cloud Services
1 2 (100.00%) Azure
1 2 (100.00%) Dynamics 365
2 1 (50.00%) AWS
2 1 (50.00%) Azure Data Factory
2 1 (50.00%) Azure Synapse Analytics
2 1 (50.00%) Microsoft Purview
2 1 (50.00%) PaaS
2 1 (50.00%) Power Platform
Database & Business Intelligence
1 1 (50.00%) Power BI
General
1 2 (100.00%) Social Skills
2 1 (50.00%) Marketing
Job Titles
1 1 (50.00%) Architect
1 1 (50.00%) Business Intelligence Architect
1 1 (50.00%) Data Architect
1 1 (50.00%) Dynamics 365 Architect
1 1 (50.00%) Lead
Libraries, Frameworks & Software Standards
1 1 (50.00%) OpenID
1 1 (50.00%) SAML
Processes & Methodologies
1 2 (100.00%) CRM
1 2 (100.00%) Customer Engagement
1 2 (100.00%) DevOps
2 1 (50.00%) Analytics
2 1 (50.00%) API Integration
2 1 (50.00%) Business Intelligence
2 1 (50.00%) CI/CD
2 1 (50.00%) Customer Insight
2 1 (50.00%) Data Architecture
2 1 (50.00%) Data Engineering
2 1 (50.00%) Data Governance
2 1 (50.00%) Data Integration
2 1 (50.00%) Data Modelling
2 1 (50.00%) Observability
2 1 (50.00%) Personalization
2 1 (50.00%) Runbook
Qualifications
1 1 (50.00%) Azure Certification
Vendors
1 2 (100.00%) Microsoft
2 1 (50.00%) Genesys