Customer Service Jobs in Luton

Customer Service
Bedfordshire > Luton

The following table provides summary statistics for permanent job vacancies advertised in Luton with a requirement for Customer Service skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Service over the 6 months to 29 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
29 Apr 2024
Same period 2023 Same period 2022
Rank 30 31 14
Rank change year-on-year +1 -17 -7
Permanent jobs citing Customer Service 2 12 19
As % of all permanent jobs advertised in Luton 1.44% 6.12% 11.05%
As % of the Processes & Methodologies category 1.56% 6.35% 11.95%
Number of salaries quoted 2 12 2
10th Percentile - £27,075 £25,850
25th Percentile - £27,750 £28,625
Median annual salary (50th Percentile) £26,000 £35,500 £34,500
Median % change year-on-year -26.76% +2.90% -34.29%
75th Percentile - £46,250 £41,625
90th Percentile - - £45,150
Bedfordshire median annual salary £27,596 £30,000 £27,750
% change year-on-year -8.02% +8.11% -43.08%

All Process and Methodology Skills
Luton

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Luton with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 128 189 159
As % of all permanent jobs advertised in Luton 92.09% 96.43% 92.44%
Number of salaries quoted 72 106 70
10th Percentile £41,069 £38,750 £37,450
25th Percentile £48,250 £52,500 £47,500
Median annual salary (50th Percentile) £60,000 £72,500 £59,750
Median % change year-on-year -17.24% +21.34% +4.82%
75th Percentile £91,250 £88,750 £67,500
90th Percentile £114,750 - £71,250
Bedfordshire median annual salary £50,000 £57,500 £48,250
% change year-on-year -13.04% +19.17% -3.50%

Customer Service
Job Vacancy Trend in Luton

Job postings citing Customer Service as a proportion of all IT jobs advertised in Luton.

Job vacancy trend for Customer Service in Luton

Customer Service
Salary Trend in Luton

3-month moving average salary quoted in jobs citing Customer Service in Luton.

Salary trend for Customer Service in Luton

Customer Service
Co-occurring Skills and Capabilities in Luton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 2 (100.00%) Remedy ITSM
Cloud Services
1 2 (100.00%) Azure
1 2 (100.00%) Entra ID
General
1 2 (100.00%) Social Skills
Job Titles
1 2 (100.00%) 1st/2nd Line Support
1 2 (100.00%) 1st/2nd Line Support Engineer
1 2 (100.00%) 2nd Line Engineer
1 2 (100.00%) 2nd Line Support
1 2 (100.00%) 2nd Line Support Engineer
1 2 (100.00%) IT Engineer
1 2 (100.00%) IT Support
1 2 (100.00%) IT Support Engineer
1 2 (100.00%) Support Engineer
Operating Systems
1 2 (100.00%) Android
1 2 (100.00%) Windows
1 2 (100.00%) Windows 10
1 2 (100.00%) Windows 7
Processes & Methodologies
1 2 (100.00%) ITIL
1 2 (100.00%) ITSM
1 2 (100.00%) Service Delivery
1 2 (100.00%) User Experience
Programming Languages
1 2 (100.00%) PowerShell
Qualifications
1 2 (100.00%) Azure Certification
1 2 (100.00%) Degree
1 2 (100.00%) Microsoft Certification
Quality Assurance & Compliance
1 2 (100.00%) SLA
System Software
1 2 (100.00%) Active Directory
Systems Management
1 2 (100.00%) SCCM
Vendors
1 2 (100.00%) Microsoft
1 2 (100.00%) Remedy
1 2 (100.00%) ServiceNow
1 2 (100.00%) VMware