Customer Service Contracts in Luton

Customer Service
Bedfordshire > Luton

The following table provides summary statistics for contract job vacancies advertised in Luton with a requirement for Customer Service skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Service over the 6 months to 28 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
28 Apr 2024
Same period 2023 Same period 2022
Rank 29 23 23
Rank change year-on-year -6 0 -19
Contract jobs citing Customer Service 1 4 8
As % of all contract jobs advertised in Luton 0.67% 3.57% 4.68%
As % of the Processes & Methodologies category 0.70% 3.70% 4.68%
Number of daily rates quoted 0 1 7
10th Percentile - - -
25th Percentile - £205 £95
Median daily rate (50th Percentile) - £210 £125
Median % change year-on-year - +68.00% -37.50%
75th Percentile - £215 £145
90th Percentile - - £304
Bedfordshire median daily rate £325 £210 £125
% change year-on-year +54.76% +68.00% -37.50%
Number of hourly rates quoted 1 1 1
10th Percentile - - -
25th Percentile £12.49 - £12.75
Median hourly rate £12.59 £15.00 £13.50
Median % change year-on-year -16.07% +11.11% -12.90%
75th Percentile £12.70 - £14.25
90th Percentile - - -
Bedfordshire median hourly rate £15.29 £15.00 £13.50
% change year-on-year +1.93% +11.11% -12.90%

All Process and Methodology Skills
Luton

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Luton with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 142 108 171
As % of all contract IT jobs advertised in Luton 94.67% 96.43% 100.00%
Number of daily rates quoted 85 80 82
10th Percentile £335 £281 £263
25th Percentile £469 £363 £413
Median daily rate (50th Percentile) £525 £500 £500
Median % change year-on-year +5.00% - +8.70%
75th Percentile £580 £600 £550
90th Percentile £730 £633 £638
Bedfordshire median daily rate £525 £475 £486
% change year-on-year +10.53% -2.21% +14.29%
Number of hourly rates quoted 25 5 7
10th Percentile - £29.50 £30.60
25th Percentile £15.39 £51.25 £48.13
Median hourly rate £21.50 £75.00 £55.00
Median % change year-on-year -71.33% +36.36% +243.75%
75th Percentile £43.75 £90.00 £56.88
90th Percentile £65.75 - £59.75
Bedfordshire median hourly rate £21.50 £63.75 £55.00
% change year-on-year -66.27% +15.91% +243.75%

Customer Service
Job Vacancy Trend in Luton

Job postings citing Customer Service as a proportion of all IT jobs advertised in Luton.

Job vacancy trend for Customer Service in Luton

Customer Service
Contractor Daily Rate Trend in Luton

3-month moving average daily rate quoted in jobs citing Customer Service in Luton.

Daily rate trend for Customer Service in Luton

Customer Service
Contractor Hourly Rate Trend in Luton

3-month moving average hourly rates quoted in jobs citing Customer Service in Luton.

Hourly rate trend for Customer Service in Luton

Customer Service
Co-occurring Skills and Capabilities in Luton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (100.00%) Microsoft Excel
1 1 (100.00%) Spreadsheet
General
1 1 (100.00%) Finance
1 1 (100.00%) Local Government
1 1 (100.00%) Public Sector
Job Titles
1 1 (100.00%) Support Officer
Miscellaneous
1 1 (100.00%) Management Information System
Processes & Methodologies
1 1 (100.00%) Mathematics
Vendors
1 1 (100.00%) Remedy